Seascape Tropical Inn

The food was terrible

The stay was very good. Only negative is the parking was a fairly good walk from the stay and there isn’t much room to park long enough to unpack. Other than that, it was very nice place and the staff was super friendly.

Met our needs. Great location.

Sadly - this place was old and run down and not what is displayed. I had a credit to use a king suite I prepaid under a year ago when a trip was canceled. The credit was for $465.76 (already paid including taxes). I contacted the hotel about a month prior to the new visit (March 23 - 1 night) and they told me the only room left was a queen room (listed as $379.00 on the website for one night. They told me there may be an additional charge. I told them that was not fair but I had to use the credit and would discuss upon arrival. But I had to use the credit or it expired at one year. When I arrived, the room was tiny and the mattress horrid. I talked to the front desk and told them I do not expect them to charge me extra money because of the room charge online (much lower than my credit) and the issues with the room. I did not ask for any refund...just use my credit. They charged my credit card an additional $88.76. I asked to speak to the manager who was not available. We stayed the night. I tried to talk to them in the morning, not available. I emailed them twice, no response and now I have left 2 phone messages with no response. Also, the wifi did not work the entire time we were there. Other guests were complaining. The breakfast was not edible (soggy bread, wet plates, etc.)

Very disappointing for a very expensive stay ! Chose based on Lonely Planet online guide 2022 but clearly a lot has changed since last edited.Late arrival arrangements were chaotic at Pegasus the sister hotel, room needed a refurbishment, bedding wasn’t even crisp white bedding and had marks on it. Room cleaning only done if you saw the tiny notice and asked especially for it. Sun lounger cushions ripped.Breakfast poor and no coffee/ tea offered and notice up to put your own dishes in the kitchen sink. Sea view Tropical is living off past reputation. We felt completely ripped off.

Needed a dresser in the suite as there was no place to keep stuff, but otherwise was perfect!