Heron House Court - Adult Only

I can’t say enough positive things about The Heron House.  Roman and Greg are the best, kind, helpful and just great people. Gregg booked our sunset wine tasking cruise telling us it is the best, and it was.  We love the location as it’s easy to walk to so many eateries, etc.  This is our second time visiting and we will go back again next year. 

I was very pleased with the Heron House Court. The staff was friendly and helpful. The location was excellent. Walking distance to the Dry Tortugas Ferry Dock. The room was functional and well laid out. The price paid was a good value considering its Key West in the spring. My only suggestion would be early am coffee. Maybe a Keurig machine in the lobby since there is no in-room coffee. Roman (staff) was very welcoming and helpful.

The hotel was beautiful, clean and accommodating.  Roman at the front desk is a wonderful resource for everything (directions, restaurants, etc).  He went out of his way to accommodate our dietary needs for our breakfast.  The location was perfect as it was a few blocks from the Key West Express.  The pool was warm and there are plenty of places to relax.

Great location. Everything we wanted to do, was in walking distance. Left the car parked during our stay. Nice breakfast. Room was comfortable. Other guests were friendly.

Stayed here 22/06 - 27/06 2025 Have stayed at this place several times because of a gentleman at Roman who works here. Unfortunately, this man's kindness is no longer enough to have made us return several times. Heron House Court is now far too worn out for this. It started with us barely getting the door to the room open, this problem persisted throughout our stay. The furniture is worn and stained. When the AC is on, the noise level is 63dB, which means that it is impossible to sleep with it on. When we point out the problem, they just shrug their shoulders and say you get used to it. The sink was loose and was about to fall off. Pointed out this when we arrived, however, it was only fixed after 4 days (which did not last). On the second day I found a cockroach in the room, told them about this with zero action during the entire stay. No, this place needs a proper TLC for the value for money to correspond to the cost when you stay here. Pros: Pool. Quiet. Lighter breakfast. Cons: In general, this hotel is very worn out. Dirty sofa. The door to the room is almost impossible to close and lock. Broken sink in the toilet that was not properly fixed throughout the week. (An emergency solution was made that broke right away) Loud noise from the AC (63dB). Pests in the room (cockroaches) were discovered on the second day and were not remedied. There are other accommodations with better value for money Beds 3 (see below *). Value for money 1 (see below **). *(Sinks through 0 - Average 5 - lies on top of the mattress 10) **(Throws money down the drain 0 - Break Even 5 - Highest profit 10)

Room A/C was inadequate! the room temp was 84 when we arrived and took until 7am the next day to get down to 74, it was also loud. Indoor closed hallway should have A/C. Room toilet had to be coaxed and monitored. Water faucet on bathroom sink was loose and in disrepair. Some electric outlets did not work. No place to plug in things on bed nightstands. The pool looked too green to be safe to use and full of decaying leaves. There was no vent fan in the bathroom. This place needs help.