Best Hotels near Boncafe＇ขอนแก่น, Khon Kaen

Roma Hotel or Roma Hotel is located on the city road. Khon Kaen Municipality It is a hotel that has been built for many years as well, but the interior has been renovated to look a modern model, but still has a mix of classic and old style hotels. Close to many tourist attractions, great prices, opposite there are famous restaurants. Next to the en-ot shop is a souvenir shop of Che Rat Khon Kaen.

Was shocked when we first entered the room as it was old, unlike the marketing photos that were shown on Agoda and in the hotel. The toilet was also badly infested with cockroaches, we had to kill about 20+ small and medium sized cockroaches over the few nights that we stayed there. The reception staff were also unfriendly. We are very disappointed and do not recommend this hotel.

Great place to stay for a short-term trip in Khon Kaen. Near different street food places. A lot of stray dogs nearby but they aren’t dangerous. Is 10-15 minutes away from central plaza.

Very impressed with the staff, good reception, smiling. The room is spacious. There is a balcony too, quiet. Most importantly, cheap

Compact size room Has everything, comfortable bed, close to the city, close to the airport, clean and safe.

Bright Hotel is a Modern Classic hotel in Khon-Kaen province the Northeast of Thailand The room was comfortable and specious, Good bath room,Great Staff,Friendly and helpful, The Restaurant it's also comfrortable and lovely, Breakfast buffet very delicious and specious..The Parkinglot is so wide and privately, 5-10 mins just cross the Mittraphap road to the famous U-FUU and Ton Taan Market 5-10 mins from the hotel to Central Plaza Shopping mall and the heart of the City. High Recommended hotel in Khon-Kaen

Nice hotel very clean nothing not to like would stay again description needs updating says hotel only 0.4 kilometres from bus station but this bus station now closed so we had to make our way from the new bus station terminal about 8 kilometres away otherwise no complaints

Room # 320 - Stayed for just the One night. The Male Receptionist did a great job with an early check in. The room and the hotel is older style. Overnight there was a little Corridor noise, apart from that a really quiet nights sleep thru to dawn. Breakfast was Good...... Good choices of Hot Thai foods ( and very very Yummy ) plus Eggs cooked how you want to. The staff were excellent and the whole breakfast experience was Relaxing and very Enjoyable. We would book and stay here again.

The bed is comfortable, everything works, access and parking are good, rooms are very clean and well serviced by efficient, helpful and friendly staff. BUT . . . .Funky (though irrelevant) decor can never overcome basic problems with any establishment. There is no possible way this place deserves the high rating received. I was unfortunately forced to extend my stay so can write with some experience. First, the noise: the building has a U-shape design facing the street so it cleverly collects all the street noise and directs it into the front rooms, and what street noise. All night bikes and cars, even loud conversations exacerbated by a further design feature, the balconies, which require opening doors and therefore exclude the possibility of well-sealed windows. Then there is the white tiled floors which carry internal sounds nicely ensuring various knocks, loud TV and cleaning activity are clearly audible. Those same white tiles throughout also ensure plenty of reflected glare from sun and downlights as well. It all probably looked good in the plans! More importantly there is the kitchen, or rather lack of one. How a large modern hotel believes it can operate conveniently for guests without any kitchen or even dining area is a mystery. Again, worsened by the lack of reasonable equipment and utensils in the rooms - no sink, few cutlery/crockery pieces, no microwave which you would think a hotel without a kitchen would provide. Enquiring of desk staff what to do the answer was mostly of a shrugging nature. They didn't say eg that across the road was the hotel Le Cassia with a very pleasant dining area and breakfast for 150 baht. A walk around found some recompense in street food and a couple of fancy restaurants but they were a fair walk and not much good for breakfast. So location, also nah! To go anywhere you need a lengthy walk or a vehicle, and there isn't the ready availability of tuk-tuks or cabs as there is elsewhere. All-in-all this adds up to a pretty poor experience, despite any good points the hotel has, and it does have some as described. Value is just as available in other hotels without the drawbacks. The desk staff could be a little less sullen and more forthcoming also, and have some English - it is the hospitality industry after all. Most of this of course cannot be changed by management but more effort to overcome the problems would go a long way to improvement.

รู้สึกไม่ประทับใจในการบริการอย่างมากของพนักงาน... กำลังอาบน้ำ น้ำไม่ไหล แชมพูยาสระผมเต็มตัว ในห้องพักไม่มีโทรศัพท์ต้องออกมาโทรษัพท์ที่ ทางเดินฟอร์ หาพนักงานโอเปอเรเตอร์แจ้งว่าน้ำไม่ไหลพนักงานถามว่า พักตึกB หรือเปล่าค่ะ คือเราไม่รู้หรอกว่าเรานอนตึกไหนบอกไปว่าอยู่ห้อง309ค่ะ พนักงานแจ้งว่ามีน้ำห้องอื่นไม่ไหลเช่นกัน เดี่ยวรอช่างขึ้นไปแก้ไขนะค่ะ แล้วก็เงียบไปนาน จนต้องไปขออาบน้ำห้องแม่ 310 น้ำไหลปกติ และเช็คเอ้าท์ แจ้งพนักงานว่าพี่รอน้ำนานมากจนต้องไปอาบน้ำห้องคุณแม่ที่จริงถ้ามีบางห้องที่น้ำไหลหรือมีทางแก้ปัญหาอะไรควรแสดงให้ลูกค้ารับรู้ถึงการขออภัย ในฐานะพนักงานของโรงแรม พนักงานสวนกลับเพื่อพยายามอธิบายและเงียบไปไม่มีแม้แต่คำว่าขออภัยหรือขอโทษจนกระทั้งเช็คเอ้าท์ ****สาระสำคัญของเรื่องนี้คืออะไร ขออนุญาตแชร์ความคิดในฐานะที่ตนเองก็ทำงานบริการเช่นกัน คือการสื่อสารในการบริการ ทั้งน้ำเสียง สีหน้า คำพูด การแสดงออกทางกริยา ต่อลูกค้า งานบริการเป็นสิ่งที่สำคัญ พนักงานบริการควรได้รับการฝึกอบรมให้มีทักษะการให้บริการ ความผิดพลาดเกิดขึ้นได้ แต่สิ่งสำคัญคือคุณจะแสดงออกอย่างไรให้ลูกค้่ารู้สึกว่าคุณกำลังใส่ใจลูกค้า ในความบกพร่องของโรงแรมและเป็นตัวแทนของโรงแรมเพื่อรักษาภาพลักษณ์