Hotels Near Thorben und Alina Garten in Kiel

I spent hours researching hotel options in Kiel (never been, was invited to a birthday party), and wound up in this hotel. No question that the hotel offers the best location for Kiel activities at the best price. They have regular sized rooms and larger rooms facing the waterfront, expect to have each room come with everything you expect in a 4 star hotel. In-house parking available, just about everything worth doing in Kiel can be reached by foot, the ferry boats leave from a pier virtually across the street. If you have the time, definitely take the ferry to Laboe, other side of the harbor bay, where you will find a wide variety of beach front restaurants and shops and the U995 WWII submarine exhibit - above ground, with the price of admission (around $10) you can walk it stern to bow. Anyway, back to the hotel - this is the best option for the money, do not hesitate to book.

The hotel is located on the edge of the pedestrian street, convenient access, clean and hygienic, the room is a bit poor in sound insulation ... but this price is still good overall, will come next time.

This is a modest, slightly old-fashioned hotel. My single room looked quite freshly renovated, though. Enough space to store your things, even a (very small) room safe, a clean and functional bathroom. Cleanliness in the room itself was mediocre (some spots on the carpet and it didn't look like they cleaned the space under the bed, but it wasn't too bad). Quite comfortable bed. Small, acceptable breakfast. The location is convenient, in easily walkable distance from the main train station and close to the Stena Line ferry as well - though the immediate vicinity isn't particularly nice. Reception was closed overnight at the time of my stay. For the price, the hotel is alright.

Hotel was in chaos when we arrived. Staffing issue with the room cleaners, only one on duty. The reception area was full of guests waiting for their rooms. We eventually got into ours at 18.30 that night. The reception staff were doing their best to keep the guests happy, They were working really hard and were terribly stressed.. Caroline in particular did an amazing job. Our room, when we got into it, was comfortable and reasonably clean. Location is very good, close to the harbour and station. Breakfast was very busy but there was plenty of choice of food and again the catering staff were working very hard. I had the impression that there are some management issues at the hotel. I felt sorry for the staff that were obviously doing their best but needed more support. Having said that it was a good stay for us and Kiel was an interesting and surprisingly lovely place to visit.

Ein hundefreundliches Hotel mit sehr schönen Zimmern, direkt an einem Park mit Hunde-Auslaufzone. Das Restaurant und die Bar sind wunderschön eingerichtet und besonders das Restaurant- und Bar-Personal war sehr herzlich und freundlich. Nicht so nordisch-steif, wie man es von manchen hochpreisigen Hotels kennt. Wir fanden das Preis-Leistungs-Verhältnis sehr angemessen. Das Frühstück ist ausgewählt üppig, mit vielen kleinen, ungewöhnlichen Leckereien (kaltgebeizter Lachs, Himbeer-Buttermilch...) und jeden Morgen anders. Die Terrasse mit Blick in den Park und auf einen kleinen Teil der Förder ist einfach ein Traum. Die Weinauswahl ist sehr gut und die Preise für Wein und Menü angemessen. Wir kommen auf jeden Fall wieder!

Don’t stay here. Both times we have been here it has been excruciatingly painful to say the least. The first time we had the so-called presidential suite and another room for the kids. The presidential suite had a door that didn’t fit properly, dirty windows, filthy cushions on the couches. Old-fashioned furniture that has been badly beaten up and they are charging a premium price for the rooms. With the five of us we had quite a bit of luggage and my wife asked for assistance. Eventually somebody from the bar (refused to give his name but someone at reception said he was from the UAE) ambled up to my wife and said “you want some assistance with a luggage?“. Yes replied my wife. He then looked at her and said “we don’t do that here“ and walked off leaving her to struggle with three small children and a number of large suitcases. Absolutely appalling is the only way it can be described. Just simple good manners would dictate that somebody would help a woman with three children and luggage up some steep stairs and into the lift. Just not too hard thing to do for a young man…. Surely? The bathroom is dirty and smelt of mould. The second visit was no better. We would not have stayed here if it hadn’t already been pre-booked and paid. They managed to completely get the booking wrong and then refused to even try and sort it out in order to make our visit more comfortable. Instead, we end up with a tense and very unhappy situation exacerbated by the extraordinarily rude staff at reception who would not listen to our requests. Strongly recommend you stay away from this place.

Das Frühstück war gut und das Personal aufmerksam und freundlich. Das Zimmer war leider schrecklich. Wir waren im Nebengebäude. Der Standard war - was wir vorher wussten - nur 3 Sterne, was an sich völlig ok ist. Aber das Zimmer (Nr. 340) war weder richtig sauber (wurde dann nachgereinigt), noch war es in einem angemessenen Instandhaltungszustand. Im Bad Sprünge in den Fliesen, korrodierte Armaturen, fleckiger Waschtisch, verbreitet Roststellen an der Heizung. Im Zimmer ein Glastisch mit diversen Abplatzungen, Flecke auf dem Sofa, ein Fenster ließ sich gar nicht mehr öffnen und der Teppich hat seine besten Zeiten auch schon lange hinter sich. Wenn Sachen alt sind, ist das nicht schlimm, aber sie müssen schon in Ordnung sein. Dafür dann 320 Euro für zwei Nächte zu nehmen, ist schon ein starkes Stück. Auf unsere Reklamation hin wurde uns von Frau Birke mitgeteilt, dass sie da außer einer Nachreinigung nichts machen könne. Die Reinigung sei auch ein bekanntes Problem, weil das ukrainische Reinigungspersonal immer so traurig sei und nicht zuverlässig arbeite. Den ansonsten schlechten Erhaltungszustand des Zimmers fand Frau Birke für den Preis in Ordnung, schließlich sei das Frühstück toll und uns stünde ja auch der Wellnessbereich zur Verfügung. Das wäre als Argument aber selbst dann Blödsinn, wenn es nur ein 1-Sterne-Zimmer wäre. Dass ein Zimmer sauber und heil ist, ist doch wohl die Grundlage?! Das uns angebotene kostenlose Upgrade bei einem künftigen Besuch war jedenfalls kein Trost - es versteht sich von selbst, dass wir in dieses Hotel sicher nie wieder fahren werden. Was wohl auch in das Angebot eingepreist war...

Stayed for one night on our way to Norway and can't fault the hotel at all. Very clean, congrats to the housekeeping team! Excellent breakfast with a lot of variety. Attention to detail, as for example there are mirrors with a keyhole in the corridors, where most likely housekeeping is storing their stock. A classy way to hide those storage rooms. Nice touch! Only 'negative', the toilet roll holder is installed somewhat behind the toilet, so not ideal to reach. But now we are just nitpicking..