Radisson Blu Hotel & Convention Centre, Kigali

Radisson Blu Hotel & Convention Centre, Kigali Reviews

Radisson Blu Hotel & Convention Centre, Kigali

Convention Ctr Roundabout, Kigali, RwandaView Hotel Details
Radisson Blu Hotel & Convention Centre, Kigali
Radisson Blu Hotel & Convention Centre, KigaliRadisson Blu Hotel & Convention Centre, KigaliRadisson Blu Hotel & Convention Centre, Kigali
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Radisson Blu Hotel & Convention Centre, Kigali Guest Reviews

4.5/5
Great
67 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(67)
Positive reviews(43)
Reviews with photos/video(7)
Negative reviews(2)
Traveler2
Superior Room With Balcony
Stayed in 8. 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on 17.9.2024
I recently stayed for two nights at the Radisson Blu and had a fantastic experience. The room was spotless, and I was greeted with thoughtful welcome treats. The gym facilities were top-notch, and the staff were extremely warm and welcoming, making my stay even more enjoyable. The location offers plenty of activities and attractions nearby, and the area really comes alive at night, making it great for a leisurely walk. With numerous restaurants in the vicinity, I highly recommend this hotel for anyone visiting the area.
6/9
Response from Property: Dear Traveler2 Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Convention Center, Kigali. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel & Convention Center, Kigali, I look forward to welcoming you back.Sincerely, Hotel Management,Radisson Blu Hotel & Convention Center, Kigali
Memory Hall
Executive Room With Balcony And Lounge Access
Stayed in 2. 2024
Other
116 review
5.0/5
Outstanding
Posted on 5.3.2024
Handpicked brilliant staff, Ally at reception, Nanda Management Daniella, Yvette and Roise at room care and a big talented team in the restaurant Maximum Security Exquisite Culinary Beautiful Botany Rwanda is possibly home to the best Radisson Blu
6/11
Response from Property: Dear Clo Leo Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Convention Center, Kigali. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel & Convention Center, Kigali, I look forward to welcoming you back.Sincerely, Hotel Management,Radisson Blu Hotel & Convention Center, Kigali
Ofentse
Superior Room With Balcony
Stayed in 7. 2024
Solo travelers
9 review
4.0/5
Very Good
Posted on 26.8.2024
It was ok
Response from Property: Dear OfentseWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Hotel ManagementRadisson Blu Hotel & Convention Center, Kigali
Anonymous User
Executive Room With Balcony And Lounge Access
Stayed in 8. 2024
Booked for others
8 review
5.0/5
Outstanding
Posted on 14.9.2024
Radiation Blu is a five-star hotel in Kigali. I liked the appearance of the hotel very much. The service is excellent. In short, it is very good and highly recommended.
Original TextTranslated by Google
Response from Property: Dear 匿名用户We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Hotel ManagementRadisson Blu Hotel & Convention Center, Kigali
KIKOohuo
Executive Room With Balcony And Lounge Access
Stayed in 7. 2024
Family
12 review
5.0/5
Outstanding
Posted on 9.7.2024
Very good, the hotel facilities are complete, the super swimming pool, the executive lounge restaurant is great.
Original TextTranslated by Google
Response from Property: Dear KIKO喔豁We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Hotel ManagementRadisson Blu Hotel & Convention Center, Kigali
Caroline a
Stayed in 8. 2024
Solo travelers
5.0/5
Outstanding
Posted on 28.8.2024
The hotel is very clean and very neat ,food is a a 10/10 The lounge staff are very nice especially Eugene nkuranga, Mike Ngabonziza , Thierry , phionah , Else ambassi, faridah , Gloria all of Lounge staff ,l will be back again Radisson was home away from home.
Response from Property: Dear E9909EIcarolinea We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Warm Regards, Hotel Management RB Kigali
Inerma Rathod I
Stayed in 8. 2024
Business travelers
5.0/5
Outstanding
Posted on 25.8.2024
One of the best stays I had this year. Great hotel and customer service, right from check in with a warm welcome and a beautiful smile from a lady staff n smooth check in with a refreshing drink and hot towels. Room. Was great with comfortable bed with tennis court view. Decent bathroom with nice bathroom items for use. Food was good and our meeting went smooth and productive. Will return in future to Radisson hotel Kigali.
Response from Property: Dear Inerma Rathod I We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Warm Regards, Hotel Management RB Kigali
N6579ZDjamiew
Stayed in 8. 2024
Solo travelers
5.0/5
Outstanding
Posted on 15.8.2024
I stayed the Radisson for a week this summer. It was a very efficiently run hotel. The beds were comfortable, the meals were very good, the buffet was always fresh and the service was five star. I used the gym, the pool and all the restaurants. I highly recommend this hotel.
Response from Property: Dear N6579ZDjamiew We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Warm Regards, Hotel Management Radisson Blu Hotel & Convention Center, Kigali
Nicole T
Stayed in 8. 2024
Solo travelers
1.0/5
Posted on 8.8.2024
I stayed at this hotel for 2 nights. After checking, I just arrived inside my room, I heard a nock on my hotel door and two hotels stuff asked if everything was OK. Well, I had no other choice than saying yes. I would suggest that they go through their own hotel room to check if everything was alright and clean. I decided to visit the wellness lobby,I wanted to go in Zauna. But it was not possible without booking. It was full booked, I booked next day at 08:00. Next day,I was at my Zauna's appointment at 08:00 only to find out that it was under service Well,I went back to my hotel, took a shower and took one folded towel but I almost fainted The towel was dirty and had yellow stain on it. They have folded unclean towel.
Response from Property: Dear Nicole T, Thank you for taking the time to share your feedback from your visit to RB Kigali Please accept my sincere apologies for the shortfalls you encountered, as you have mentioned. We will discuss all your Comments with the Management Teams and will agree on specific actions to avoid similar issues occurring in the future. It is always a pleasure to have you as our guest, and on behalf of all the ambassadors at RB Kigali, I look forward to welcoming you back. We would be very happy if you would consider giving us a second chance in the future. Sincerely, RB Kigali
Guest User
Stayed in 9. 2024
Other
4.0/5
Very Good
Posted on 21.9.2024
Perfect piano ! I could recommend the whole world to come to Radisson Kigali and enjoy the flawless calm piano entertainment .God bless you. Great customer care .Baptiste, went out his way to assist me .Drivers Emmanuel, Innocent and all others.
Guest User
Stayed in 9. 2024
Other
5.0/5
Outstanding
Posted on 15.9.2024
My God! Radisson Blu Rwanda is extra extra beautiful. This is one of the best hotels I’ve ever stayed and to think that it’s in Africa and in Rwanda is mind blowing. The reception was great! The staff that made us to enjoy our stay most was Master Jean Claude who ushered us to our room and gave us a homey welcome. It is a must visit and a must stay to enjoy the kingly and Queenly feel!!!!!
Guest User
Stayed in 9. 2024
Travel with friends
5.0/5
Outstanding
Posted on 15.9.2024
The hotel was always busy with lots of guests but what stood out is how serviceable and pleasant the staff are. It was always clean and conducive. It was just a minute walk to the venue of my conference. I look forward to coming back soon.
Guest User
Stayed in 9. 2024
Other
5.0/5
Outstanding
Posted on 15.9.2024
Very fantastic customer service. Always ready to help. Shanice, Abasi and Nanda were particularly outstanding. Central location, great breakfast buffet and professional service. Overall great experience, detail oriented and good city views.
Guest User
Stayed in 9. 2024
Business travelers
4.0/5
Very Good
Posted on 14.9.2024
Review: Radisson Blu Hotel & Convention Centre, Kigali I stayed at the Radisson Blu Hotel & Convention Centre in Kigali from September 6th to 13th and had a wonderful experience. The hotel’s location is convenient, close to the city center and airport. The rooms were spacious and clean, and the staff were exceptionally friendly and helpful. The amenities, including the fitness center, pool, and dining options, were excellent. Breakfast offered a wide variety of delicious options. The only minor downside was the pool water being a bit cold. Overall, I highly recommend this hotel for its excellent service, comfortable accommodations, and great location.
Karolyn_24
Stayed in 9. 2024
Business travelers
5.0/5
Outstanding
Posted on 8.9.2024
The hotel was clean and modern and the staff were very friendly and attentive. The restaurant had a nice selection of local and American/European dishes. I especially want to recognize Happy at the front seat/guest services who helped arrange transportation for me and ensured an important package was delivered for me. She was very friendly and went above and beyond. I’ll be back!
Response from Property: Dear Karolyn_24 We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Warm Regards, Hotel Management RB Kigali