Countess House

First impressions count.... The door was unanswered and I located the hostess in her car. The room was damp and cold with stained bedclothes & hairs in both beds and under pillows. The room was fusty smelling. The Wifi was terrible and our bedroom view was ta wall. The room shabby with shabby and outdated furniture. There were chipped cups in the dayroom and the bin in our damp cold bedroom was unemptied properly from previous guests. The shower & skirting boards in bedroom were dirty and neither the tv or radiator in bedroom worked. The hostess said she would get her son to fix the tv the next day as previous guests had tampered with it. The Stench of cooked breakfasts from early morning from the kitchen a few doors up from our room did little for our appetite so we had orange juice and cold toast. Not an experience that I would wish to repeat never mind pay for. I would suggest staying elsewhere.

We stayed here while on a 14 day G Adventures Tour of Ireland in May 2019; sorry for the delayed review. Usually I don't take many notes about a BnB, but this one spoke to me. Our room was by the front door with a separate bathroom across a short hall to one side. I will say it was clean. My notes include: thin towels, nails sticking out of the carpet and catching on socks, poor mattress, 2 poor channels on the TV, poor wifi, outside central kettle and only black tea, and heat on in "chunks" which I think meant sometimes it was warm and sometimes very cold. But the worse was limited hot water the first day and none the second day in the shower. In a cold climate, cold showers are not appreciated. The best I can say is it was centrally located and just a short walk to the park. And the breakfast was fine. I will say the Irish do know how to make a breakfast. However, you may want to try someplace else in Killarney.

There was no one at the property when we arrived to check in. Rang the number several times - no answer. Eventually found a tatty book on a side board with our name and room number. Room 11. Basic. Small. Grubby. Stains on the bedding. No tea/coffee making facilities. Old course towels in the bathroom. Shower tray was dirty. Breakfast was a plate of reheated cheap produce. No sign of manager or owner in the morning - just the sound of the microwave heating the food. Would not recommend and will not return.

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