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Kissimmee Reunion Resort Golf Courses - Palmer & Watson Hotels

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5 star

Reunion Resort and Golf Club
4.3/5100 Reviews

Reunion Resort and Golf Club

Kissimmee
Hello How are you? I would like to share my experience at your hotel. When we arrived at the hotel we were delighted, we thought the golf course was beautiful, the room was super spacious, we loved it, our room was 206. But we closed for 3 nights, on the last day we agreed to go to Universal and pack our bags to go back to Miami. We were late and left the hotel at 11 am, when we saw that there would be no time, we thought of extending one more night. We got back to the hotel at 9pm and to our surprise there was someone else in our room. When talking to the receptionist she told us that we should have checked out by 10am and that our things were collected and placed in security. I wondered, why no one called if they had our phone details, when they saw that it was 11 am and we were still in the apartment, why no one called us?? Why weren't we alerted? I went to get our luggage together with one of their employees, when I got there our things were all placed in bags, all thrown away. I started to check things out, but I felt super coerced with 3 security guards looking at me, with clothes and panties thrown everywhere. I ended up saying that I would check better when I arrived at the other hotel, as I felt pressured to open my things in front of three men. Arriving at my other hotel, I went to check things out and found that several things were missing, my personal hygiene, my lamer creams, my AirPods Apple, my Chanel perfume, my hairdryer, my curling iron. I called the hotel and they said no. couldn't do anything, they didn't even try to look, they just said it wasn't there. Honestly, I was completely displeased with the hotel, I felt super ashamed, because they treated me like a criminal, the way they treated it looked like I hadn't paid the hotel bill, and on the contrary I wanted to close one more night. I wanted you to know what happened, because the way you treated your customers is very sad, I will certainly never stay at your hotel again and I don't recommend it to anyone else. I'm taking legal action in this regard.

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Breakfast

Reunion Resort and Golf Club
4.3/5100 Reviews

Reunion Resort and Golf Club

Kissimmee
Hello How are you? I would like to share my experience at your hotel. When we arrived at the hotel we were delighted, we thought the golf course was beautiful, the room was super spacious, we loved it, our room was 206. But we closed for 3 nights, on the last day we agreed to go to Universal and pack our bags to go back to Miami. We were late and left the hotel at 11 am, when we saw that there would be no time, we thought of extending one more night. We got back to the hotel at 9pm and to our surprise there was someone else in our room. When talking to the receptionist she told us that we should have checked out by 10am and that our things were collected and placed in security. I wondered, why no one called if they had our phone details, when they saw that it was 11 am and we were still in the apartment, why no one called us?? Why weren't we alerted? I went to get our luggage together with one of their employees, when I got there our things were all placed in bags, all thrown away. I started to check things out, but I felt super coerced with 3 security guards looking at me, with clothes and panties thrown everywhere. I ended up saying that I would check better when I arrived at the other hotel, as I felt pressured to open my things in front of three men. Arriving at my other hotel, I went to check things out and found that several things were missing, my personal hygiene, my lamer creams, my AirPods Apple, my Chanel perfume, my hairdryer, my curling iron. I called the hotel and they said no. couldn't do anything, they didn't even try to look, they just said it wasn't there. Honestly, I was completely displeased with the hotel, I felt super ashamed, because they treated me like a criminal, the way they treated it looked like I hadn't paid the hotel bill, and on the contrary I wanted to close one more night. I wanted you to know what happened, because the way you treated your customers is very sad, I will certainly never stay at your hotel again and I don't recommend it to anyone else. I'm taking legal action in this regard.

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Top rated hotels in Kissimmee

Searching for hotels near Reunion Resort Golf Courses - Palmer & Watson? Compare room rates and reviews to find your ideal stay.
Hilton Vacation Club Mystic Dunes Orlando

Hilton Vacation Club Mystic Dunes Orlando

4.4/5115 Reviews
The rooms were very nice. An upgrade to what is pictured in my opinion. The front desk was amazing. Very kind and easy to deal with. The ease of being able to text when I needed any items or had any issues arrise was great. We had some noisy neighbors and security was sent right away. Food and prices were great. We ran into one rude waitress at the restaurant.. some people are just miserable. I left it at that. Enjoy your tip or lack there of lol. The one downfall in my opinion, were some of the guests. Rude and inconsiderate, but it was busy season. Would definitely look for a resort that does not do timeshare presentations in the future.
Reunion Resort and Golf Club

Reunion Resort and Golf Club

4.3/5100 Reviews
Hello How are you? I would like to share my experience at your hotel. When we arrived at the hotel we were delighted, we thought the golf course was beautiful, the room was super spacious, we loved it, our room was 206. But we closed for 3 nights, on the last day we agreed to go to Universal and pack our bags to go back to Miami. We were late and left the hotel at 11 am, when we saw that there would be no time, we thought of extending one more night. We got back to the hotel at 9pm and to our surprise there was someone else in our room. When talking to the receptionist she told us that we should have checked out by 10am and that our things were collected and placed in security. I wondered, why no one called if they had our phone details, when they saw that it was 11 am and we were still in the apartment, why no one called us?? Why weren't we alerted? I went to get our luggage together with one of their employees, when I got there our things were all placed in bags, all thrown away. I started to check things out, but I felt super coerced with 3 security guards looking at me, with clothes and panties thrown everywhere. I ended up saying that I would check better when I arrived at the other hotel, as I felt pressured to open my things in front of three men. Arriving at my other hotel, I went to check things out and found that several things were missing, my personal hygiene, my lamer creams, my AirPods Apple, my Chanel perfume, my hairdryer, my curling iron. I called the hotel and they said no. couldn't do anything, they didn't even try to look, they just said it wasn't there. Honestly, I was completely displeased with the hotel, I felt super ashamed, because they treated me like a criminal, the way they treated it looked like I hadn't paid the hotel bill, and on the contrary I wanted to close one more night. I wanted you to know what happened, because the way you treated your customers is very sad, I will certainly never stay at your hotel again and I don't recommend it to anyone else. I'm taking legal action in this regard.

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