Knysna Inn

Very nice and clean. Comfortable bedding. Staff was extreamly friendly and helpful. Well priced. DSTV package available. Was nice just laying around and watching a movie. There was braai facilities available - event though we did not braai. Will def recommend and stay there again.

The Staff overwhelming friendly and helpful and went out of their way.

I rented a room for 4 nights as I was due in Knysna on business in early September 2023. A day later, I was offered accommodation at no extra cost for the period. I notified the edtablishment (see attached), but was told there is a no refund policy for cancellations made less than 60 days in advance. As this is preposterously unethical, I cancelled my booking on 4 August on principle. Such business practices should neither be ignored nor rewarded. I urged them to reconsider and advised I would not surrender a couple of thousands without seeking redress from the appropriate structures. I was then called "abusive" for calling the no zero refubd policy unethical, and accused of being "threatening" for stating that I would bring this to the attention of business bureaus and legal counsel. You CANNOT have a zero refund policy on a booking fully paid in advance and cancelled with 30 days notice. That is unacceptable and outrage is the only appropriate response.

No electricity when load shedding. Door needs adjusting...scraping on the floor..

We stayed in the family room and really enjoyed our time at Knysna Inn. The family room has a lounge with couches and dining table and chairs, fully equipped kitchen, two rooms and a bathroom. We had covered parking, the accommodation is close to many shops and restaurants, and the staff went out of their way to help and make us feel welcome. Great value for money.

Enjoyed our stay. Staff was friendly and made our stay very pleasant. The room was neat and clean.

Very comfortable. Excellent location. On-site parking easily accessible. Room was comfortable. No view, but I didn't need one on this business trip. Staff helpful and efficient. I had no complaints at all.