Kobe Sannomiya Tokyu Rei Hotel Reviews

Honestly front desk lady who checked us in was not welcoming, rather rude. Misunderstanding happened shortly due to carpark issues. She came to rectify the issue and I apologise and thank her. Overall. Good service

I recently stayed at the Kobe Sannomiya Tokyu Rei Hotel during my visit to the Kobe Exhibition, and I must say it was an excellent choice. The location is ideal, just a 15-minute subway ride to the exhibition center, with a direct line making the journey straightforward and hassle-free. The hotel's proximity to the subway is a major plus, offering seamless travel around the city. Notably, there's only one line change required to get to Osaka, making it convenient for day trips or additional business meetings. Surrounding the hotel, you'll find a plethora of restaurants catering to all tastes, ensuring you won't go hungry. Additionally, there's a massage center nearby, perfect for relaxing after a long day of activities. For those traveling by night buses, the station is conveniently close, making late-night travel plans easy to manage. While the hotel amenities were generally good, I did miss the availability of free coffee, which would have been a nice touch. However, this was a minor issue in an otherwise excellent stay. Overall, I highly recommend the Kobe Sannomiya Tokyu Rei Hotel for its prime location, convenience, and the abundance of nearby facilities. It’s an ideal choice for anyone visiting Kobe, whether for business or leisure.

The glass is dirty, there was trash on the floor in my room when I checked in. the room is too small to open my luggage

It’s convenient with all the transportation stations nearby, just a bit walking distance to shopping malls. For family trips with children and elderly, it is good enough with its location.

Good choice!

good location !

rei's location has been excellent situated in all the core areas of the three palaces can be easily reached by bus next door there is also a bus terminal to go farther is no problem Room quality is stable but no surprises

The accommodation experience is great and the location is also very good. There is LAWSON supermarket downstairs. There is also a large supermarket for shopping in 5 minutes' walk. The room is clean and the space is not small. The highlight is that there is a bathtub for taking a bath. The reception staff is kind and polite.

Chain hotels are different. They have a good location, not far from Kobe Sannomiya Station. The rooms are small but sufficient, the sheets and towels are clean and tidy, the lobby is also quite spacious, and there are water dispensers on each floor, which is very convenient.

The location is great. It's my first time in Kobe. I feel it's much better than Osaka! The hotel is near Sannomiya Station. There are many delicious shops and dessert shops nearby. It is also close to Sannomiya Bus Terminal. It's very convenient to travel! It's very convenient to eat, drink and buy around. Recommended! Other facilities and room size are like Japanese hotels. Self-service check-in is available at the front desk, which is very convenient!

The location is very good. There are water dispensers on each floor. The ice machine and microwave oven are all very useful. The hotel provides free makeup remover and facial cleanser for ladies. The makeup remover and facial cleanser are so useful! ! It is the only hotel that is useful in this trip to Japan! ! Recommended! ! !

The hotel is very convenient. There is a Family Mart at the door. Hotel guests can enter through the side door by swiping the room card, which is very convenient. Turn left and you will find a pharmacy. The hotel lobby is on the 2nd floor. There is free coffee in the lobby and a scale for measuring the weight of luggage. The lobby receptionists are also very polite and provide good service.

The room, toilet and lobby are a bit old, but the price is acceptable. The room is large, close to the station, and very close to the surrounding shopping streets. There is a supermarket downstairs.

It was very convenient because I could walk from Sannomiya station within 10 minutes, and I could walk to Ijinkan and Nankinmachi in about 15 to 20 minutes. It was very helpful to be able to store my luggage before check-in and after check-out. I used a humidifier, but it was so dry that I couldn't really humidify it, so I had to take precautions, but the room was clean and easy to use, and I was very happy that I had some free time in the morning to relax.