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An awesome hotel with excellent facility and services. Spacious, grand, quiet and clean. However, the cost of swimming pool is at high side.

Chose this hotel as I was attached by the line” renovated in 2023” in trip.com. It did not live up to my expectation as the room was rather old esp carpet, not feeling it’s clean. The twin beds were small while the picture didn’t show that they were that small. Well, the description was like 0.9-1.4m wide so I can’t blame anyone given it’s a wide range in the bed size. Breakfast is good with lots of variety. The view was great. All in all, it’s not a bad experience if you can manage yourself with the misnomer description of “renovation”.

The hotel is very close to the train station and delightful European quarter and 1 stop from the restaurants, bars and shops. The breakfast buffet is excellent and has a wide range of Western and Japanese choices. I particularly enjoyed the soft scoop on tap with expresso machine. The room is very clean.

Superb concierge and all staffs service. Truly helpful and we really appreciate the outstanding service of all the crew. Big scale hotel in Kobe. A bit date for its 30s years history of the hotel yet very clean and comfortable. Amenities and facilities are really good. Kids playground, indoor golf, gym, Japanese garden, shops, parking, restaurants, and etc. Breakfast buffet also worth the pay. Another plus point is that there is pet hotel in the area outside main building. Location is prime, just few steps to port area and BeKobe. During our stay, there is Kobe hanabi festival and the location of our hotel is the most benefit. Indoor parking with fee.

Great location for ease of solo travelling. The hotel has an aesthetic look with a cozy warm environment in the hotel lobby. Situated near Sannomiya station in Kobe.

Sheraton is a very safe international hotel chain, he has a certain standard, in the Marriott system, is the positioning of the senior brand. In Sheraton Kobe, his decoration is quite old, and there is a distance from the city. However, the quality of the personnel is basically online. It is also good for Marriott members. Platinum treatment is not falling, but late check-out needs to be discussed. This time there are other itinerary. So there is no late check-out. For Asian guests who do not speak Japanese, they will also explain the hotel facilities in English seriously, and take an English-language instruction paper to the guests. For female guests who stay alone, they will also pay attention to the sense of peace of mind and security that female guests care about. Breakfast is eaten in the restaurant on the first floor. The dishes are more general, but enough to eat; the executive lounge is relatively narrow, and the HH time seats are full, so stop and go out for food. Sheraton Kobe itself is a large building volume. He is configured with railway traffic. There are some shops in the building. The highlights of the facilities inside should be hot springs. Who doesn't love hot springs? There are hot springs without going out, which is great! I like it here, because it is rare. I traveled alone in Japan. The people in this hotel did not discriminate against me, an Asian woman who stayed alone (I checked the online data, and the Japanese really treated foreigners differently! It turns out that I am not just at Dayuan B&B, The Ritz-Carlton Osaka and Mandarin Oriental Tokyo have suffered) At Sheraton Kobe, everything I encountered this time was civilized and courteous, thank them for letting me continue to love the Sheraton brand.

It is about 650 meters walk from Sannomiya Station (Hanshin). The transportation is convenient and there are many restaurants around. You can walk all the way to Kitano Ijinkan Street and the cable car station to Fubiki Herb Garden (you can choose to get off at Kazugaoka Middle Station or Herb Garden Summit Station). The style of the hotel is Western-style, with large twin rooms, spacious beds, comfortable bedding, and a quiet sleeping environment at night. The staff service is good, the breakfast is rich in variety, but the environment is average. In a windowless room, it looks like a canteen-like dining space... Overall good review.

The location of the hotel was very convenient because there’s exactly a bus stop next to the hotel. Next to the hotel have a fast food restaurant that serves delicious hot meals which open 24 hours and they also offer takeout services. This hotel also provides great deals of onsen tickets (Hotspring tickets) the original price of the ticket was around ¥1100 but if you are the guest of the hotel, then you can purchase that ticket at the price around ¥900. Near the hotel, there was lots of convenience store, and one coin laundry service shop, but in the hotel, they also have laundry machine, vending machines and microwave.

Stayed a couple of nights in this Hotel on our recent trip to Japan and it was the best of the lot. From the moment you are greeted at reception on the 17th Floor the service you get is excellent at this hotel. The room was a good size and the 3 of us had enough room. It was very clean with a great bathroom and a wonderfully powerful shower. The supplied cotton pyjamas were so good we ended up buying a set to take away. The breakfast was very good, a standard buffet with Japanese items available as well. Plus its the only breakfast I've had where sparkling wine was available. The terrace bar is also based on the 17th floor and has a great view of the city and a good selection of Japanese whiskeys and cocktails. We had dinner one night at the steakhouse which served us with the best Wagyu beef we had in Japan. If we are in Kobe again we will stay in this hotel. The staff were very attentive and always did their best to please us and the quality of the accommodation and the food was excellent.

Written in the resort and title in Sannomiya. It is a hotel that feels like a small 々 large scale. The sale is lounge. You can drink coffee tea for free. Coffee has a nespresso and you can drink latte (the machine of nespresso looks like an espresso machine. But please rest assured that it is a nespresso.) The atmosphere is good. Lighting is also considered to be good in the morning, daytime and night. I didn't ask for breakfast, but it feels good to see and is good for quality. This is a resort feeling. 1,500 yen. This price range also feels like it is aimed at between Vijiho and luxury hotels. Overall good because it is a new hotel. It seems to aim between Vijiho and luxury hotels, and the price range is also aiming at it. It is a strategy aimed at the young man now, and it is cool. The room is not so large. So there is no closet. The suitcase is difficult to spread. However, it may be due to the room, but the toilet and bathroom are separate types. Shower head and temperature are good. Of course, the basic function as a Vijiho is available. Power outlet - everywhere. Convenient. Wi-Fi - Very fast TV - connectable with the net. Latest. Toilet - Latest Amenities - This is ok... Location - There are many delicious shops around. However, it seems that it is a little far from the station... JIM-I don't go. This side is also between Vijiho and luxury hotels. Personally, it is the best if there is a hot water pool, but if you go there, it is a luxury hotel or... I stayed in Rem plus Sannomiya directly connected to Sannomiya station. Both are new hotels, and the price range and strategy are similar, but I personally like this Royal Park. Which is a cool strategy for young people. However, the convenience of the location is definitely better.