Koblenz Hotels with Swimming Pools

Afgelopen zaterdagavond, op 18 september 2021, had ik in het restaurant van het hotel een entrecote besteld en kreeg een stinkend, duidelijk bedorven stuk vlees. Teruggestuurd naar de keuken maar de kok bleef volhouden dat het vlees alleen maar “extra gerijpt” was en helemaal niet bedorven was. Zij deed of ik gek was en was totaal niet onder de indruk van mijn klachten. Uiteindelijk werd het niet in rekening gebracht (€33,-) maar de houding van deze kok was een ernstig dieptepunt. We hebben uiteraard ook een officiële klacht ingediend. Verder zeer tevreden over ons verblijf in het hotel!

Check in was a lengthy affair, took absolutely ages, there was a guy waiting to pay for a couple of bottles of water from the fridge, I swear the water had gone warm by the time he got chance to pay for them!!! I had read a previous review about the staff and have got to say that one of the girls doing the check in seemed pretty scary, our check in girl was reasonably pleasant but the other made you feel like you were checking into a police cell!!! Anyway, hotel must be quite old but modern looking and well maintained. Decent sized room, clean with mini fridge containing complimentary drinks such as Coca Cola, beer water and a couple of chocolates which was a nice touch, tea and coffee making in the room. The only thing that was a bit odd was that if you opted for no room service (which gave you a voucher for a free drink, which was pushed under your door) someone still entered your room to replenish the fridge. We were staying for 2 nights and opted for this because of the Covid situation. Has air con but really does not work that well, much more cool air coming through the open window, we had it on the coldest setting and highest fan speed and was pretty rubbish. Beds for us were a bit on the firm side and could have done with a topper pad. Nice bar area downstairs and the staff there were extremely friendly. Good parking in multi storey car park which serviced the hotel and I think a conference centre, get your ticket validated for slight discount. I gave a lower star rating only because of the the firm bed, scary staff and bad air conditioning, I am sure that all these things could easily be rectified.