Rustic Leisures Llp

I wish there were more stars to give for service. This is by far one of the best properties my family has stayed in - in terms of service. Right from the front desk (special kudos to Hasna and Drishya) to their restaurant (Noitoi - Apologies, I might be mispelling the name, but she did a great job) - the entire team focused on providing the BEST service to us (I'm sure other guests would feel the same). The rooms are super spacious and spotlessly clean with all the needed amenities. Our room had a minor AC issue, which the team tried to resolve promptly, each time it was reported - they even offered a room change but we declined as we were checking out the next morning. But they went out of their way to ensure we were taken care of. The food in the restaurant - we had the complimentary breakfast on both days and we also had lunch here - is just amazing. The food options are good and taste is also great. Quantity, quality - both excellent. We also did a bit of fishing and caught some fish, which the restaurant cleaned and prepared for us - an experience we won't forget. The ambience - set aside the backwater, this place is seriously a great one to stay in. We had a chance meeting with the owners - very friendly and kind people. I'd definitely recommend this place to anyone looking to stay for a few nights away from the hustle of the city - it's totally worth it. Thank you, team Rustic Leisures.

Location was perfect & rooms were exceptionally clean. The front desk staff are incredibly welcoming & friendly😊

Luxury Room with balcony and Excellent view of Hotel ponds. The room was huge and full of Modern Amenities. Clean and up to date. They have a huge surrounding area with a playground, Water pond and many more things to offer. Food was great, we met Chef Ali and he prepared of the best meal for us during dinner. Breakfast offerings were from menu and Uppam with Egg Roast curry was out of the world. By walking distance from the Hotel you get Cab and Rickshaw.

I stayed 28 days at this resort and the experience of my stay was very positive. All the staff were very helpful and accommodating. The service was excellent and accommodation was clean. When I arrived the reception staff Azna, Navya and Drissya made me very welcome. There was a very relaxing atmosphere and they made sure I had everything after my long and tiring journey. Vishu made sure my luggage 🧳 was in my room before I got there and also brought in the additional items I had requested from the resort. Every morning I looked forward to breakfast. The staff were always smiling and provided a good service. Good selection of items and freshly cooked 🍳. The Captain and Moshumi looked after me and were very helpful with my specific diet needs. Excellent service from house keeping. Sooriuj and Abhishek were very helpful and made sure my room was cleaned daily and appropriate toiletries available. As a solo female traveller safety and security is very important to me. This resort has very good security and I felt safe with the level of monitoring in place. There is always room for improvement and the resort needs to improve on their WiFi system. The other area is to have information on tours and travel for tourist. A heartfelt thank you to Navya, Azna and Drissya for their support and guidance. I would definitely return to this resort.

Divishiya Azna Navya HR Shreekumari MD Shibhu Mousumi and the staff were excellent and were always there to help. Reception staff and Andrew sir was exceptional always there made our stay comfortable. Food and staff in restaurant was good

We went as a large Group for a family wedding. Andrew the manager was just amazing. All staff were accommodating and happy to organise whatever we required. We just had to message and it would be done. The banqueting halls were comfortable for the pre wedding events and staff waiting hand and foot. The receptions were helpful with lovely smiles. Vegetarian food was delicious and they made it without onions and garlic. Breakfast was good too. Food was little too spicy for my taste so need to ask them to tine it down. Andrew specially organised fireworks for us on New Year’s Eve. A huge thank you to the whole team! 🙏