U're Holitel

Great support of free water, free coffee, but very noisy due to parties right next to the rooms. Could not fall asleep before 2 AM. Everything else was top!

Don't go to this place. it is a scam. U pay for new room from the pictures and u get old basement room with no light. Owner is a fraud. Check reviews at google maps. "AVOID AT ALL COST!!!!! We arrived 5pm (well after check in opens) the guy said come back in half hour as room isnt ready. We came back 30 mins later, he walks us round the back of the building to a horrendous looking room and says “this is it” and walks off. There were stains all over the sheets, the bathroom had no light, no working shower, there was no toilet paper and best of all he hadn’t given us a key! We obviously complained, the guy i think his name was “Boy” kept claiming it wasnt his hostel and that he was checking guests in for a friend of his, this seemed like a lie, he also kept saying personal things about his own life “i havent showered all day” “i havent seen my mum in 1 and a half years, just leave me alone”. We were like “sorry about that but can we have a decent room with basic things such as a key, light and hot water?” We had paid £459 for three nights (incredibly expensive for Thailand) and it was grim. “Boy” offered to refund us but kept saying there would be nowhere left Haadran at this time, so this is the best we can get ( dirty room with no key, no hot water and no light, really?)… we found an awesome place called “little paradise” cheaper, better in every way, lovely woman running it. We came back for our refund and “Boy” started getting aggressive, pretending to be really unhinged to try to scare us, screaming and doing these fake crazy eye expressions. it was a little bit scary for me, but it was obvious to my boyfriend he was trying hard just to scare/ provoke us, in reality he just made a fool of himself screaming in the middle of the street whilst we remained calm. We just walked away, explained the situation to Agoda the booking agent and received a full refund. I don’t wish anyone to experience such careless and aggressive treatment. Given how nice everyone is in Thailand, “Boy” is the complete opposite of kindness and hospitality. Save your energy and go somewhere else! And even the cheapest hostel around would provide you with basic things like room key, hot water and light :)"