Yoghurt Home 3

This actually the first time i write a review for a placed i actually did not stay in, but i just want to share a quick experience i had with the place and the reasons why i am writing this review which can be useful to people with regards to SERVICE from this place. We rode with my family down to Haad Rin on scooters and we stopped by the beach. As the main beach parking seemed quite full, we stopped a few meters before at Yoghurt services parking lot. I was just busy saying my wife she should stay by the scooters with the kids while i ask the owner of the place if it is fine for us to park here. Just at this moment, a lady rushed out the office and tell us that this parking is for their customer. I told her i have seen the signboard but i was actually on my way to ask them if we were allowed to park. She continued in a cold and unfriendly manner that we must asked before i park, something that did not make sense to me and i explained her that it is difficult to ask something to somebody who is sitting in an office while your outside on a scooter. You have to park your vehicle at some point to be able to go and talk to the person who is in the office. I did not want to bother further. I understand this is their place, so we managed to find some space eventually in the main parking. My experience mainly to share with you the expectation you can have in terms of customer service with this place. I can't judge of their accommodation, and that why i do not want to put a too negative review and i get it that they may sometimes face abusive tourist that just use their space without asking. But eventually, my experience with Yoghurt Home staff was only one of the two negative experience i had with Thai people, while most are all friendly and welcoming.

Veryyy kind owner and great service The rooms are basic, but it's more than fine for the full moon party 🎉 🌕. The Location of the hotel is its biggest advantage. Recommended by my partner and I 😄. Have Fun!

We booked the wrong dates for our visit so we contacted the hotel to request a change of date. They said they had sold out of the room we had booked for our new dates so we suggested paying for another room which was available online. They stoped replying so I then asked for a partial refund (as it had been our fault) and after messaging multiple times apologising they never replied. I understand it was our fault but they could have negotiated with us as we were prepared to pay the difference for a new room so we ended up having to book another hotel thus paying twice :(