Le Grand Bleu Hotel

I had an amazing, long-term stay at Le Grande Bleu, and would highly recommend it for many reasons. First and foremost, Jacques and Khun Rung are amazing owners and hosts-friendly, responsive, and supportive. They are constantly working very hard on the place to insure everything is as high-quality and possible, including the guest experience. The place is new, super clean, very well-built, and runs perfectly--high speed internet, AC, pool, a quick-response backup generator, plus an amazing French bakery and café. Very, very comfortable and pleasant. I had a great stay and look forward to returning!

AVOID AT ALL COSTS. PLEASE READ BEFORE BOOKING. This is the first time I'm writing a bad review. As a host myself I know what the impact could have. This review has been written after giving the host plenty of opportunities to address my complaints and after mediation of *********** who gave me a refund. I booked Le Grand Bleu Hotel for 3 nights; upon arrival the staff didn’t know where it was. There are no lifts and had to drag my suitcase upstairs, no one offers to help. Upon checking the room. I immediately saw that the room was not as advertised. Very overpriced and definitely not 4 stars. The room is at a busy road which you don’t see on the picture. All the amenities are below standard for the price you're paying. After talking to the owner, I tried to be reasonable and negotiate a shorter stay. He would have none of it and was very rude on the phone. Later that night I had 2 quests over and we found underwear as the room was not properly cleaned. I reported it to the owner. Nobody came to clean it, so I asked for a fair compensation as I had to remove and clean it myself. After that the communication took a turn for the worse. I was called a liar and the host threatened to call the police as he thought I planted and staged the whole thing to get money back. It was never about the money. Even though I had witnesses. I believe as a host you always should stay professional and never call your guests a liar and certainly not start to threaten to call the police. This would have easily been resolved by sending a cleaner immediately and just a simple gesture of compensation. I would have settled for a simple drink, and I wouldn't have written this. I checked out after 1 night even though I paid for 3, after not feeling safe being threatened. Again, not about the money otherwise I would have stayed. Upon checkout I was called a liar by the Belgian chef in front of my 2 guests. I refused to stoop down to his level, so I left. The Thai staff was nice but the owner and Belgian chef are very abrasive, rude. Sending nasty messages. *********** intervened and gave me a compensation. I checked in the Zee Luxury Boutique Hotel, negotiated the same price as the Grand Blue Hotel. Compared to Grand Blue hotel it’s a world of difference on every level. Quality, Service and how they thread customer. Truly 5 stars. It’s not about the money but about respect which the Grand Blue doesn’t have for customer. I believe in karma also in business this place will go bankrupt if they keep threating customers like this. AVOID AT ALL COST. CONS: OVER-PRISED, VERY POOR QUALITY, BAD AMENITIES RUDE STAFF, CAN’T CHANGE BOOKING. Pros: Thai staff was nice and stayed professional.

I stayed at this lovely hotel for three nights. A beautiful hotel indeed. Super friendly owner( couple ). They have gone the extra mile to ensure that my stay is perfect, and it was indeed. Hotel is new. Rooms are specious. Pool is paradise ( they offer diving lessons 👍). Freshly baked pastries and good selections of cold cuts / salmon n bread. You feel that Paris has come to YOU. Shower, AC and everything works perfectly well. And comfy beds n pillows. Location for me was on the money. You have a convenient store just around the corner. Lots of restaurants and cafe just within walking distance (10-20 minutes). Stunning sunset to experience. I would def return back. A must to indulge yourself and stay here ❤️