We are very disappointed with this hotel.
For breakfast there is no air conditioner; food was good but unfortunately we had no appetite…(even if we arrived at 6:30 am, it’s hot already)
Some of stuff are very rude and unpleasant including housekeepers (even in front of us looking at her smartphone and didn’t work well).
The service at breakfast was not good, we had to wait for 10 minutes to have coffee. Also they didn’t know how to make iced coffee, so diluted most of the time, the strength of the coffee varies each time…(we could only take iced coffee because it’s too hot)
We paid over 100 USD for an extra bed; but just a sofa mattress was covered with sheets in our living room without curtains. So our child had to sleep on the floor with us.
They also forgot to make a bed sometimes.
Actually stuff was not well trained, we ordered a big car to the airport in advance, but of course they forgot and we got only a normal car where we were packed in the back.
We had asked for a few other things but they were completely forgotten…