The Samui Beach Resort

Need more things in room for personal care

- inaccurate dated pictures. Hotel has been let go, let down. - no access to ice - having set room at do not disturb, didn’t have room cleaned. When requested our water bottles, was firstly asked to pay. - limited buffet breakfast not warmed by food warmers (only one) - no hot water which they “flipped the breaker” after me inquiring on and on .. 8 hours after my first inquiry and continued insistance. Asked other guests which the confirmed not having hot water. They offered beer as compensation for the lost of booking extra for a room with a bath the we could not use. We spent like 150$ CAD more over 2 nights for the room with that unusable bath.

There was no hot water for showers and the room wasn’t clean upon arrival, would not recommend this hotel.

We booked the pool villa with sea view. The room was very spacious. The bathroom is huge, as is the bath. The outside space was good, view over south Chaweng beach. The pool was big enough for 2 to cool off. There was 2 loungers and a table with benches. The hotel provided beach towels. Room was clean and modern. The hotel is located at the very south end of Chaweng beach. Further away from a lot of the main amenities, than would suit everyone. We didn't mind being this far south and meant we weren't near Ark Bar (party zone). The rooftop bar was nice & cocktails are good. Can get breezy, but there is a bar underneath. Bar staff were great and happy to play our choice of music. Breakfast was good, just the usual stuff you'd expect to be there.

Stayed here for a few days in February 24. Some problems at check-in, previous guest didn’t move out in time, so we had to wait a while. Not a big deal, since we just chilled by the pool, but a little weird that reception didn’t notice that the guest didn’t check out until 3 hours after checkout deadline. Rooms are ok, stayed in a deluxe balcony room. 3rd floor with pool view. Good size on both rooms and bathroom. The bed is super comfortable. The one thing.. if you want hot water in the shower, you have to be patient. I had to turn on the shower 5-6-7 minutes before the shower, just so the water wouldn’t be ice cold.. even though sometimes ice cold showers are magic in 35 degrees . The breakfast is nothing to write home about. If you have the option of skipping brekkie when booking and save some Bahts I would. Pop over the street and have a brekkie at one of the restaurants close by.. probably better value for money :) Pool is good size.. and access to the beach is very good.. I feel the hotel could use some updating. It felt like maintenance wasn’t top of the list. The sun beds and the sun bed mattresses is close to a disaster. We also had some issues with very bad smelling decoration-pillows in the room. The smelled so bad that we had to tell the housekeeping to not use them as decoration when they cleaned the room. Sadly they didn’t understand ☹️ I give this hotel 3 stars…. They get 3 because of location and size of rooms. If they would be a bit more proactive, do some updating/upgrades this could easily pop up to 4 or maybe 5 stars..

Please don’t waste your money, this place was going to charge me £230 per night, was only worth £30. Didn’t stay neither did another coupe checking in same time. Check in total shambles, filthy toilet, air con kept tripping and needed re gassing, no remote for aircon, no batteries in tv remote, no towels had to ask and villa stunk. Pool looked inviting from a distance but up close colour had brown tinge probably filters need cleaning.

We revisited this hotel after enjoying a great stay in 2018. We booked a poolside room for seven nights and it is sad to see how much the place has deteriorated. Despite booking a room with a double bed, we were given a room with two single beds and told that a room with a double bed would not be available for another two nights. The room with the single beds was cramped and had a broken lock on the access door to the pool, meaning that it could be opened from the outside at any time. Additionally, the power went out in the room twice on the first day. The pool is still great but the swim up bar has been closed and there is no evening meal service. The breakfast is basic at best. Disappointing to see after what it once was.