The Sarann

Don’t let the photos deceive you. Rooms were dated and weird sound in the toilet whole night, not to mention the room were closed to the main road so it is not quiet at all. . We stayed two nights there. Air cond didn’t work as the room was too large for the capacity of the air conditioner. I informed the front desk and she asked the technician to have a look’ and he said this room had problem. Finally she changed us to another room. . At 42 degrees C outside we expect to get a chilled air conditioning room ready but it was not. It took 5 hours to get the lower temperature we want. Btw, look at photos of air con filter.! It was filthy. That might be the reason why it wasn’t cool. Temp control didn’t work!! That is serious when you come to Thailand where the average temp is always above 35 C and you need air conditioning room for a good sleep. The hotel located far away from everything in Samui. No restaurant nearby means you have to depend on their restaurant which is super pricy and Food is not delicious Hotel doesn’t have beach. It is rocky all over. Tiny swimming pool and there was nobody swimming. It looks sad and lonely. . With same price you could get much better in Chaweng area. I am local Thai and trust me this hotel doesn’t worth it. After 2 nights here we booked and stayed with another hotel in Chaweng and it was a paradise!! We end up staying 14 nights there and walking distance to everything. We inform the front desk and she knew everything and said will report to the manager. Obviously the manager didn’t care because there will be other foreigners being attracted by lower price. It’s up to you. Definitely I won’t go back there even they give me free room. Hope the management read my comments

Everything was ok except for the AC in the room is maybe a little too small for a room of that size. Was feeling warm through the nights Otherwise everything is alright

Everything fine and nice service

We arrived and got checked in fairly easily, giving us a big room and helping us with our bags. The main issue with the room was that there are huge windows that have a lot of light coming in even at night and there are no curtains to make it dark. Also the AC unit is very noisy so we had to use ear plugs and an eye mask to get a good night's sleep. Room did have a nice Jacuzzi inside and was spacious for the two of us.

very nice ressort…