Guest User
September 17, 2024
A stunning location, especially when all of the day trippers have disappeared. If you want peace and tranquillity this could be the place for you. Booked with TUI, logistics were not really explained ahead of our stay, we flew on a TUI flight, there were 3 TUI flights that landed at a similar time and about 100 people transferred to the island at the same time, firstly by coach to Gruz port (approx 25 minutes) where you then board the boat which is specially chartered. I don’t see the advantage of a private transfer from the airport, the boat doesn’t leave until everyone is present, so you are gaining nothing by arriving at the port separately. If you are arriving with another carrier, eg EasyJet, I believe that you transfer on the local ferry but I am happy to be corrected on that point. When you arrive on Kolocep it is a short walk to the hotel. At this point I would like to stress that anyone with any kind of mobility issue will struggle with the location, from getting on/off the boat to walking around the hotel which requires navigating inclines and steps to get to the accommodation blocks and facilities. There are no lifts. We arrived ahead of the official check in time and having read previous reviews took swimwear and the necessary accessories so that we could immediately relax. It is worth noting that although our room was available after we had lunch, our luggage still hadn’t been delivered so I was grateful for the advice of previous guests. Tip: do not remove the airline’s luggage label when you arrive in Dubrovnik, this is used to marry up your baggage to your room. We had booked a standard double room, it was clean, spacious and airy. There is plenty of hanging space and drawers with a safe provided free of charge in the wardrobe, and an umbrella too (thankfully it wasn't required). There is no amenity kit in the bathroom, the hairdryer is adequate. Bathroom towels just about cover your modesty. The bed (double) wasn’t brilliant, it was a king size but only a queen size duvet provided – really not good enough. The pillows were soft and well past their sell by date. Bizarrely the net curtain on the window was about a foot too short so we had to have the curtains semi closed. The balcony just about accommodates 2 chairs and affords no privacy from adjacent rooms. The fridge contained 4 bottles of water that were replenished daily, it would have been nice to have also had some soft drinks provided, maybe even a beer too. There is a kettle, tea and coffee were initially supplied but thereafter we had to help ourselves to rations from the restaurant. Pool towels are provided in reception and are in plentiful supply, but it is frowned upon to take them to your room and when I was given our room key, I was forbidden to collect a couple! I really don’t understand why they issue towel cards. The pool is clean opens at 0800 every morning at which point towels are laid down, it is supposed to be monitored but I saw a lot of evidence of