Mitsis Summer Palace

I had the most amazing time the staff and the manager of the restaurants were so welcome in so friendly the room was amazing absolutely loved it. Can’t wait to come back. We didn’t wanna leave. It’s the second time I’ve been definitely gonna come next year and the year after would love to have the same room if possible, couldn’t fault it out

Most staff are absolutely fantastic ( the med, reception, Zia snack, absolutely lovely staff), food is wonderful, drinks are lovely. Wonderful experience. The sea view suite with pool is outstanding! Thank you for that! Great place, amazing view!! Keep up the great work! A special shout out to captain billy. Thanks for making our stay better.

Service at the hotel was good rooms were of a high spec. The quality of the food is the main restaurant was abysmal Food was cold very repetitive not a great choice. I look forward to the desserts when on holiday these were bland. Presentation of food was poor. I feel there needs to be a total revamp of the restaurant. As I said hotel itself was good but would struggle with a 3 star rating with the food they serve. The overall experience was definitely marred by thr poor quality food. Would not recommend anybody to stay here

All the staff is very welcoming and professional and helpful as well! Beautiful hotel and rooms. Super clean but too many steps however there is a buggy to help you get to places. Med is our favourite! The brunch is fantastic honestly!! Billy & George& Simos are just so wonderful and of course Anastasia.

Me and my boyfriend stayed here at the start of May and had an amazing time!! Because it was start of the season it was quieter so we never struggled for a sun bed, all the bar staff were lovely, particularly Victoria at the med bar! Room was lovely with a stunning sea view, and really comfy beds. Only reason I wouldn’t rate it a 5* is because of the food and restaurant service. The buffet in the main restaurant was limited at both breakfast and tea time (I’ve had better choice at some 3 and 4* to be honest) and sometimes we wouldn’t even get asked for a tea or coffee at breakfast - just no system in place. In terms of a la carte restraunts, we only tried the med. I ate my main course before my boyfriend even got his pizza, then we were rushed to order our desserts while he was still eating and then they tried to bring them out while he was again still eating (meanwhile, we could see other people who got there before us still hadn’t got their starters). From comments we heard around the pool, this sounds like a constant problem at a few of the restaurants. Such a shame because it’s the lack of either experience, kitchen process or management that’s just letting it down. Overall, if you’re a young couple like us that wants a gorgeous view and relaxation, I wouldn’t let people’s reviews discourage you, it’s still lovely. However if you’re used to a 5* hotel stay, my guess is that you’d come away a touch disappointed with the dining experiences. A note for going at start of may: although a lot of the resorts are open, we were told by locals the official season didn’t start until mid to end of may so a lot of restaurants and shops in the town were still closed or quiet. And bring some jackets for the evening, it’s quite breezy.

We had an amazing holiday at the resort. The reception staff are so friendly and helpful, they worked so hard to make us feel welcome and they did! Especially Dea and Emma. The entertainment was good. However, it’s important to note that there were some delays in service at the thematic restaurants. Despite the hiccup, the overall experience was still delightful. The resort in general was absolutely stunning!

We had a lovely stay at summer palace.. The rooms are absolutely lovely with beautiful views of the sea. All the staff were very accommodating and friendly and nothing was too much of a problem.. Simos the restaurant manager was always very welcoming along with his colleague Dimitra, who our daughter Nellie loved. We had some lovely meals at the a le carte restaurants which were very easy to book, but can get busy so worth booking on the app before your stay.. There were a number of pools dotted round the hotel complex, some quieter than other and all had waiter service for drinks! (Unfortunately a little cold for our 1 year old, but expected at this time of year. Also the indoor pool was unfortunately only filled up for our last day so we were unable to use that) All in all we had a great time and would definitely recommend!