Homesuite' Home at Sutera Avenue

Homesuite' Home at Sutera Avenue Reviews

Homesuite' Home at Sutera Avenue

Sutera Avenue, Kota Kinabalu, Sabah, 88100, MalaysiaView Hotel Details
Homesuite' Home at Sutera Avenue
Homesuite' Home at Sutera AvenueHomesuite' Home at Sutera AvenueHomesuite' Home at Sutera Avenue
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Homesuite' Home at Sutera Avenue Guest Reviews

4/5
Very Good
15 review
Verified reviews
Location3.9
Amenities3.9
Service4.0
Cleanliness4.0
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All reviews(15)
Positive reviews(13)
Reviews with photos/video(4)
Negative reviews(2)
Anonymous User
SA#04 - Chic Blue 1BR [Tower 1]
Stayed in Jul 2024
Family
13 review
5.0/5
Outstanding
Posted on Jul 9, 2024
recommended. good.
Dalia Altrea
SA#01 - 2BR with Netflix TV for 6 Pax [Tower 2]
Stayed in Dec 2023
Family
7 review
3.5/5
Posted on Dec 18, 2023
PROS ♡ The apartment is fully-furnished and was quite comfy for my family. ♡ Various eating outlets around the apartment building. ♡ Imago shopping mall is just opposite from the building (can use overpass/jejantas). ♡ Love the view from the swimming pool. ♡ Good WiFi network. CONS ❗️ Key box was hard to identify because of the small letters and different colour from the other boxes. ❗️ The manual given was incomplete- there was no mention of the apartment door lock which need heat to be activated. ❗️ The contact no. on this app cannot be contacted, so I had to Google it. ❗️ The parking lot is very confusing (even for the security guards). ❗️ Security guards were incompetent. They need to be trained properly on the layout of the building. ❗️ Sinks were not installed properly which lead to minor flooding in the washroom & the kitchen. ❗️ The beddings were not clean enough for my sister who has a very sensitive skin since she got bedbugs after sleeping there. ❗️ Water leaked from the aircond above the TV, so we had to turn it off to prevent electric shock & TV malfunction.
6/20
Response from Property: Dear Guest,Thank you for sharing your feedback. We're glad you enjoyed the apartment's amenities and location. We apologize for the issues you experienced and appreciate your detailed observations, which help us improve. Thank you for bringing these to our attention, and we hope to provide a smoother experience in the future.
Guest User
SA#04 - Chic Blue 1BR [Tower 1]
Stayed in May 2024
Solo travelers
14 review
4.7/5
Amazing
Posted on May 10, 2024
Very safe location with everything you need nearby but not quite in town. But only a 15 minute walk if needed. Very close to the big mall as well.
Response from Property: Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay with us. We look forward to welcoming you back soon!
Guest User
SA#01 - 2BR with Netflix TV for 6 Pax [Tower 2]
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 30, 2024
The house is really clean. The owner was very helpful. Enjoyable time spent there.
Response from Property: Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay with us. We look forward to welcoming you back soon!
ms liza
SA#03 - 2-Bedroom for 6 Pax [Tower 2]
Stayed in Feb 2024
Family
1 review
4.0/5
Very Good
Posted on Feb 26, 2024
Nice view 🙂🙂
Response from Property: Dear guest, thank you for the lovely feedback. We look forward to welcoming you back soon!
Guest User
SA#05 - Elegant Blue 2BR For 3 Pax [Tower 1]
Stayed in Aug 2024
Family
15 review
2.0/5
Posted on Aug 10, 2024
Not good service
Mohd Zaid Bin Mohamad Saleh
SA#03 - 2-Bedroom for 6 Pax [Tower 2]
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 12, 2024
all good
CHIN TZE CHING
SA#05 - Elegant Blue 2BR For 3 Pax [Tower 1]
Stayed in Jun 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Very nive👍🏻
Response from Property: Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay with us. We look forward to welcoming you back soon!
Aimi Salma
SA#05 - Elegant Blue 2BR For 3 Pax [Tower 1]
Stayed in Nov 2023
Travel with friends
3 review
4.5/5
Great
Posted on Dec 2, 2023
Goods
Response from Property: Dear guest, thank you for the feedback. We look forward to welcoming you back soon!
Ailvyoudeweiwei
SA#04 - Chic Blue 1BR [Tower 1]
Stayed in Jul 2024
Solo travelers
45 review
4.0/5
Very Good
Posted on Sep 11, 2024
Apartment hotel, no front desk. Book the hotel online, the hotel will send you a guide to the hotel via email. You need to go to the mailbox to get the key and access card. There are all kinds of food downstairs, most of which are run by Chinese. It is very close to the airport.
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Guest User
SA#04 - Chic Blue 1BR [Tower 1]
Stayed in Sep 2024
Travel with friends
2 review
4.5/5
Great
Posted on Sep 27, 2024
The location is good. There is a shopping mall nearby, which is very convenient for shopping. There are also several convenience stores downstairs, and there is also Bawang Chaji, which is amazing. The swimming pool is also very good. The only downside is that there is not enough hot water
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Guest User
SA#01 - 2BR with Netflix TV for 6 Pax [Tower 2]
Stayed in May 2024
Travel with friends
1 review
3.2/5
Posted on May 12, 2024
The room was spacious and the host was very friendly. However, there was a cockroach right after checking in. Also, the smell in the room was bothersome. One of the air conditioners stopped working immediately. The pool was open until 10pm, but it closed at 9pm. The pool facilities were spacious and comfortable. The TV controls were hard to figure out, and I had trouble turning on Netflix.
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Response from Property: Thank you for your feedback. We have fix this accordingly. Thank you for your understanding and support. We hope to provide you with a better experience in the future."
Anonymous User
SA#05 - Elegant Blue 2BR For 3 Pax [Tower 1]
Stayed in Feb 2024
Family
4 review
2.0/5
Posted on Feb 15, 2024
The location is hard to find and the hygiene is average
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Response from Property: Dear guest, thank you for bringing this matter to our attention. To help us investigate and prevent this issue from happening again, can you tell us specifically when it occurred and which areas were not cleaned up to standard? Your feedback is important for us to improve our services.
Guest User
SA#01 - 2BR with Netflix TV for 6 Pax [Tower 2]
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 28, 2024
很好的住宿
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