Historic Boutique Hotel Cattaro

I am a frequent global business traveler and rarely write reviews. I was trying to dispute a hotel charge for a private tour booked which came to be over 4 times the cost quoted. These are the email messages I have received from the hotel “pussy”, “slut.” For such a reputable city, the hotel should really be ashamed of itself for such remarks. If you don’t believe travelers deserve to be called such names, don’t choose Hotel Cattaro.

DO NOT RECOMMEND. DISHONEST HOTEL. Booked a night here during a visit to Kotor. Liked that they were seemingly convenient at the time as I knew we had a car and wanted inclusive parking. Hotel is within the old town walls. We had initially parked directly outside the entrance to the town but during check in, the girl told us that parking was free at a different lot further away if we just told them (lot attendant) we were staying at the hotel. So took some time to move the luggage and the car itself then walk back to the hotel. Following morning during check out, the lady tells us to hand over 15 euro for parking. When we showed them that their listing specifically states free offsite parking, they shrugged and made some bs excuse about how it meant “free parking on the streets”. If you visit the place, you would know there IS NO STREET PARKING WITHIN REASONABLE WALKING DISTANCE. I mean why would we have moved our car from paid parking lot to another?! Back and forth we tried to reason with them and the guy argued that in the 10 years they’ve been open, nobody's ever had this issue. Its ridiculous. 15 euro is really nothing, but its disgusting that a place would do this bait & switch on their customers. We travel A LOT and this hotel is by far one of the more disappointing ones. Not to mention everything in the hotel is drabby and old. Not expecting a 5 star hotel by any means, but the rooms were dingy, breakfast food was cold and old looking. Milk was lukewarm. Just blech.