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Frantastic hotel great beachfront location nice pool overlooking sea and harbour nice spacious comfortable rooms with large fridge and amazing views

Bad hotel. The location seems good as it is very close to the center where the shops and restaurants are, but the truth is it is a terrible location. When passing through a very beautiful and clean reception, they tell you that you must exit and go through an alley to enter the hotel. It is extremely poorly maintained with many flaws in finishing and cleaning. It looks more like a hostel than a hotel. In the bungalow that should be a more reserved accommodation, you hear the noise from all the other bungalows. And everywhere you look there is dust and something broken. There is an air conditioning inside the room, but it's as if it doesn't even have one because it doesn't work. We put it on 16⁰ C and it felt like it was just a fan. We stayed at the hotel for 2 hours and preferred to check out due to all these flaws. At the end, we asked to check out and request a refund for the remaining nights that we did not use. We didn't get a refund, because despite showing how different it was from what was advertised to reality, the receptionist informed us that they don't make any type of refund. This type of hotel is just to deceive tourists who don't know the region and pay a considerable amount for a hotel that isn't worth even 1% of its real value. We feel deceived and robbed.