Hotel City SM Business & Spa
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Krakow

Hotel City SM Business & Spa

Health Protected
Gajowa 16, Krakow, 30-426, Poland
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Set in a prime location of Krakow (Cracow), Hotel City SM Business & Spa puts everything the city has to offer just outside your doorstep. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the Hotel City SM Business & Spa. Some of the well-appointed guestrooms feature heating, wake-up service, desk, soundproofing, telephone. The hotel's peaceful atmosphere extends to its recreational facilities which include hot tub, sauna, indoor pool, spa, massage. Discover all Krakow (Cracow) has to offer by making Hotel City SM Business & Spa your base.Show More
We Price Match
hotel overview picture
3.9/5Cleanliness: 3.9
All 4 Reviews
Amenities
SaunaSpaMassage RoomPublic ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantCaféMeeting Room
All Amenities
Surroundings
Airport: Krakow-Balice "John Paul II" International Airport
(21.2 km)
Train: Krakow Plaszow
(6.2 km)
Train: Krakow Glowny Railway Station
(7.4 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Triple Room
2

Triple Room

3 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Toilet
Shampoo
Wardrobe
Room Details
Check Availability
Single Room
3

Single Room

1 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Toilet
Shampoo
Wardrobe
Room Details
Check Availability
Double or Twin Room
3

Double or Twin Room

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Toilet
Shampoo
Wardrobe
Room Details
Check Availability

Guest Reviews(4)

3.9/5
Verified Reviews
  • Cleanliness3.9
  • Amenities3.9
  • Location3.9
  • Service3.9

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. BRL 6.15). Trip Coins can be used to save instantly on room rates.

Guest User
April 23, 2024
Très très loin de ce que les photos suggèrent. Les chambres des adultes sont un peu surannées mais correctes, et faites régulièrement. Cependant les élèves ont été parqués à 5 ou même 7 dans des chambres prévues pour 3 maximum, rendant les accès aux douches/sanitaires insuffisants et compliqués dans le temps impartis. Leurs lits étaient hors d'âge (lattes cassées ...) les stores cassés, le chauffage non fonctionnel (on leur a ajouté un radiateur électrique) Des lampes étaient cassées, ce qui a été signalé le lendemain matin à la première heure : ils ont quand même tenté de facturer 100 zloty à l élève sans passer par les adultes accompagnateurs! Le petit déjeuner copieux et à volonté qui pouvait satisfaire tout le monde, les paniers repas étaient copieux également. Les repas du soir étaient tout à fait corrects, même si les horaires imposés étaient immuables alors que nos visites ou les embouteillages ont pu générer du retard (surtout quand ensuite les élèves ont besoin de se rendre aux toilettes, poser leurs affaires etc... ) Il est évident qu'il y avait énormément de monde à servir, mais parfois au point de se faire retirer nos assiettes à peine la dernière bouchée avalée (voire pour le matin, le temps d aller se resservir en café ! ) J'ai également demandé si je pouvais obtenir de l'eau gazeuse (évidement en payant) : réponse négative sans même chercher à proposer une solution... Il n'y a en outre pas d espace commun de type lounge pour accueillir les groupes qui souhaiteraient papoter à l'issue du repas, ce qui finit par générer beaucoup de bruits dans les chambres dont les murs sont insuffisamment isolés du bruit (on entendait la TV des voisins ! ) Au final, un standing à peine satisfaisant pour une auberge de jeunesse alors que le site laisse penser à un très sympathique hôtel 3 étoiles. Et la proximité relative avec le tram 8 (très pratique pour aller au centre!) ne compense pas vraiment.
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Guest User
July 21, 2022
A little bit noisy at night. Firstly we thought that it was tramway, but in the morning we mentioned, that the air condition system is outside. The shower system needs to be repaired. Everything else was good and the breakfast was delicious.
Guest User
July 12, 2022
Das Einzelzimmer war überschaubar und einfach, aber hat seinen Zweck erfüllt. Bett war bequem, Bad war sauber. Also für den moderaten Preis ganz in Ordnung. Allerdings muss man beachten, dass Zimmer sehr hellhörig sind und wenn jemand draussen rumrennt (z.B.Kinder) oder laut spricht (z.B. Jugendliche) bekommt man alles mit und die Tür klappert noch dazu. Falls sie lärmempfindlich sind, kann es störend sein. Das Frühstück ist überschaubar und einfach, aber durchaus geniessbar.
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Guest User
March 28, 2022
I stayed at the hotel for one night . From the begunning the receptuon showed very high quality of service(Ms. Irena is very helpful and extremely nice person), room was clean and well prepares for the guests. The next day the breakfast was full of served different dishes, everyone could find something for him/herself. Also here the service left nothing to complain. I highly recommend this hotel!!!

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 2 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.9/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 86
Set in a prime location of Krakow (Cracow), Hotel City SM Business & Spa puts everything the city has to offer just outside your doorstep. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the Hotel City SM Business & Spa. Some of the well-appointed guestrooms feature heating, wake-up service, desk, soundproofing, telephone. The hotel's peaceful atmosphere extends to its recreational facilities which include hot tub, sauna, indoor pool, spa, massage. Discover all Krakow (Cracow) has to offer by making Hotel City SM Business & Spa your base.

Services & Amenities

Spa
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportKrakow-Balice "John Paul II" International Airport
Distance to Airport21.22KM
Nearest Train StationKrakow Plaszow
Distance to Train Station6.17KM
Average Price FromBRL577
Hotel Star Rating3