Lorf Hostel&Apartments Reviews

Difficult for me to check in on line but ok did get help Didn’t have food only stayed 1 night but there were facilities there kitchen area Shared toilet shower Hand basin in room Hire towels Sofa bed uncomfortable ok for I night

Slept very well. Bed very comfortable and clean. Room very spacious and quiet. Bathroom clean and good shower. Good wifi, great location in an old and very spacious building in the center of Krakow. I'll definitely stay there again. Lockers available and good security.

It is located very good spot to go the center of city But sometimes there are a lot of noise at night.

Didn’t give me refund.

It is very close to the scenic spot. It takes five minutes to reach the large commercial district, 5 minutes to the market, and 5 minutes to the scenic spot. Although the conditions of this youth hostel trip are average, the transportation is really convenient, and the bus from the airport to the youth hostel is also very convenient. In a word, it is a place where you can play without spending much money. The sky was pink when I took the photo at 4pm.

It's okay. The location is good and shopping is more convenient.

Norm for one or two nights!

Quiet, clean, safe, convenient. Near Old City, transportation, pharmacies, tourist food and other shopping. I was only disappointed that “ground and a spacious room for one person floor” while technically true at the back of building, was realistically a semi-basement with my bedroom being under street level. There was a dehumidifier available just in case. The room lock was unreliable. Staff were immediately available by whatsapp. They suggested a different lock, which worked without fear of getting locked out.

Misleading information on reception and check-in procedures. Firstly, nobody is stationed at the reception counter although it is labelled to be opened from 10am to 2pm. The door is locked with just a misleading sticker at the door. Secondly, during the booking time, it was mentioned that further check-in instructions email will be sent on the day of check-in. But this was never sent. It took me hours of actively seeking ways to check-in to be finally able to get in with other tenants advices. Much worse than AirBNB experience. Later, I found out that this hostel has another site operating under the name Lorf Hostel&Coffee about 200m away. That is the only one with manned reception. If that is the case, the hostel should have clearly published and instructed customer to visit there instead. Throughout my whole stay, I noticed that the reception at my hostel site was practically unmanned. Other than the tedious and frustrating check-in experience, the place is quiet. The room is nice and the price is reasonable. Another misleading point is on towels. The hostel charges higher room rates than LorfHostel&Coffee, and listed towels as part of the room amenities. But it is still chargeable on-site.

In my room, around water area was dirty at that time.

With your proliferation of cameras, you failed to prevent a theft of my personal belongings, a bag and a plugged in battery charger and battery! The theft occurred with 15 mins of checking in, whilst I was getting food from a convenience store! I could not fit the small food purchased into thebursting, filthy , smelly fridge, it was disgusting! A simple notice stating ,’fridge cleared out every two days, would remedy that for you ! Having suffered the theft,I decided to stay on the settee in the common room! Later in the evening an arrogant dwarf challenged me, purporting to be a night manager! After reporting the theft and why I was sitting on the settee, he got REALLY upset when I asked him for his ID ? He sqeaked that he would call the Police if I did not instantly show him my booking ! I obliged, still not knowing who this Cretin was and that snow whitecwould probably be looking for him, he was not amused, again threatening police intervention! I pointed out to him if he was a night manager, he should turn his attention to the noisy crowd in the kitchen, happily ignoring the 10 pm curfew on noise ! He said a few words in polish, then the crowd happily re engaged in their noisy activities! Your midget sulked off into where he was based, giving me the evil eye👁 as he departed ! I left in the early hours for my flight, feeling instantly better after leaving your ill run den of thieves ! Be as proficient as your sister apartments,I stayed there recently! G.

Done a lot of hostels in Krakow, this would be among the best! Good location and friendly bed, the extra pillow was there upon request , as was a towel after I had enquired about it ! I’d never had to rent a towel before at any accommodation in 55 years, I wasn’t starting now! Noisy only on one night, due to paper thin walls and party orientated residents! Don’t pick the room next to the kitchen, there are unconscionable swine 24/7 banging and crashing, black out blinds would have really been welcome, all in all 8/10

excellent food for breakfast

There was no reception and a bunch of the things they say they have they didnt have.