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Top rated hotels in Kuala Kuantan

Mangala Estate Boutique Resort - Small Luxury Hotels of the World
4.6/569 Reviews
We traveled recently to Mangala with young children and had a fantastic stay! The beautiful Amani pool villa was a highlight for us, peaceful and serene. It was such a nice getaway from the hustle and bustle of the city. Our kids especially loved the children's playroom, kids club activities and the various recreation services available. Also worth mentioning that Mangala homes 100 different species of birds and it’s quite a sight for bird/nature lovers! Special thanks to the amazing staff of the front desk team, dining, housekeeping, recreation and kids club! You made us feel right at home and we can’t wait to be back again for another family holiday.
Grand Darul Makmur Hotel Kuantan
4.4/5220 Reviews
The hotel is very big just the housekeeper don't have much time to deep clean .the hotel toilet full with hairs ..pls ask the housekeeper to maintain the toilet bowl too. Hope there is govt rate for govt servants
D'Embassy Serviced Residence Suites
3.8/515 Reviews
The first apartment we were given was in a terrible state, dirty, infested with ants and horrible mattress on which we could barely sleep. We complained and the Nepalese desk staff was very helpful and let us move to a different apartment which was better. For some reason all the ceiling fans have been removed from both the apartments we saw, leaving wires hanging from the ceilings. Upon request, a ceiling fan was fitted in the master bedroom for us, but not in the living room, I had to borrow a fan from family - I have no wish to sit in aircon all day and pay for the electricity. Housekeeping is carried out once a week, by 2 more Nepalese guys (Nepal must be the latest source for slave labour) who did a reasonable but basic job. They don't have sheets big enough for the bed, have to put 2 smaller ones overlapping, the towels are so old and threadbare, at home I would use them for cleaning the car only. The pool is good, although not regularly cleaned and there's a small mini shop on site for essentials. The main reason for my 'poor' rating is the renovation work that is going on. It portrays a complete disregard for paying guests when they know which apartment I am staying in yet they decide to do noisy renovations in all the surrounding apartments to me. Apparently it's OK, because it's only between 9 am and 5 pm (actually nearer 6). Well actually, it's not OK, as that's when I am in during the heat of the day. The rooms will look better once renovated, they will charge an extra RM1000 p/m and, I suspect, the same lackadaisical attitude to running the place will prevail. Although Wifey doesn't like to stay at Tembeling, I will be seriously looking there for my next visit to Kuantan.
Sun Inns Rest House Kuantan
3.6/596 Reviews
Arrived at the guesthouse for check in quite late at mid nite. Booked for 2 rooms and requested for side-by-side rooms or very near to each other. At 1st they wanted to allocate at 2 different places which I declined. Finally, only given rooms facing slightly each other. Was informed beforehand that water heater in one of the rooms does not work, so…have to accept since we have no other choice. Have to enter different entrance from the reception area to get to our rooms as this place is of shoplots building. No lifts & have to walk up the staircase which is also not clean properly. Rooms condition are bad & not clean properly. Curtain and it’s railing are about to collapse! Linens & bedsheets have visible stains with a few ink/pen scratches on a few spots. Towels are faded with a few have holes on them. Phones in the room didn’t work or no connection to reception when tried to complain. As we are tired and lazy to go down to reception, we tried calling the reception many times using own phone but nobody bothers to pick up. At last, we use the towel and our own shirts as linen to cover the dirty linen. Lock (inside & outside) at toilet Door is broken & main entrance door only use the doorknob lock in one of the rooms. Leakage on the bottom part of the sink. Found left over rubbish in plastic bag from previous tenant(?) maybe behind the bedside table. What a mess we are in! Rooms equipped with TV but only a few channels are accessible. No fridge, provide with jug ( but you have to go down to pantry area located next to reception to get hot water) & 2 mugs. No tea/coffee/sugar & mugs have lipstick stain on them. Wifi service is stated as available but you can’t get connection from the rooms area actually…so don’t bother & dont waste time trying to get the connection. Will not stay at any of the Sun Inns chain in future.

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