Royce Residences KLCC, Menara 8, Jalan Yap Kwan Seng, Kuala Lumpur, 50450, MalaysiaView Hotel Details
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Royce Residence Kuala Lumpur by WYATT Guest Reviews
4.5/5
Great
103 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.4
Cleanliness4.6
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All reviews(103)
Positive reviews(101)
Reviews with photos/video(51)
Awesome rooms(33)
Great location(18)
Convenient location(13)
Great swimming pool(9)
Loved the view(7)
Elevator was OK(7)
Large rooms(6)
Many amenities(4)
Negative reviews(2)
Hau Nam
2-Bedroom Suite - KLCC View|Balcony
Stayed in Jun 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jun 14, 2024
The room is big and spacious, the pool view is spectacular awesome. Wyatt's service great. The bad part is the lift is slow. If they can improve on that, would be much better. Overall great.
FengTao
2-Bedroom Suite - KLCC View|Balcony
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 13, 2024
Had a memorable and lovely stay here The Royce.
The swimming pool is the gem of the building, where you can see KLCC Twin Tower from the rooftop swimming pool.
The staff are well mannered and very friendly.
As well as the customer service team. Good work guys 😘
Including other facilities, the building is well maintained and the room is very nice and breathtaking. New furniture and the bathtub made the trip very relaxing and enjoyable for me.
Would definitely recommend to other traveller in KL!
Hoping to come back next time ❤️
Feng Chan
1 King Bed Suite - City View | Bathtub | Balcony
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 13, 2024
The best view from the swimming pool is a must-have!!
The staff is helpful, the facilities are well maintained.
Room cleanliness is good and comfortable during the stay.
Though breakfast are not provided, there is hotel next to it that serve breakfast. So overall that works fine.
And nearby have good restaurants for my family.
Check in process is smooth and enter my room quickly after i arrived.
Overall, i enjoyed my stay at Royce Residences and will return again to this place for its KLCC view swimming pool 😉
Mohd
2 Queen Bed Suite - KLCC View | Bathtub | Balcony
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 8, 2024
First time bring my parents travel to Kuala Lumpur. They love the environment and design in the units. Everything was just nice but there is one elevator out of service during our stay, and need to spend some time for waiting the elevator to up and down. Towels, kitchenette, shower gel, hair shampoo are all provided so you can save some place for your luggage to bring more souvenirs back 🤣 definitely will visit again next time 😊
Mr Top
High Floor - Executive 2-Bedroom - City View | Bathtub | Balcony
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Staying at Royce Residence by Wyatt was the best decision that has been made ever. The location is easy access to the KLCC, its just around 10 minutes walk. The units is with all the amenities needed, the bed and pillows is comfortable and soft. The swimming pool at rooftop with nice views as well, unfortunately we didn't bring swimsuit so we cannot swim over there, but it's still nice to spend time on there
Aeisya
High Floor - 2-Bedroom Suite - City View | Bathtub | Balcony
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on May 27, 2024
i would like to give 100/10. The Hotel was very best so comfort and clean, the bed very comfort that make me don't want to wake up >_< tooo good and sooo fluffyyy! The bathroom is so clean and doesn't trap with smell huhu also this location is also good and nice with the price. im really enjoy and definitely will cone again (>_<)♡♡
Tombu7
1 King Bed Suite - City View | Bathtub | Balcony
Stayed in May 2024
Friends
5 review
5.0/5
Outstanding
Posted on May 19, 2024
Wyatt’s accommodation is very great. Their service is tip top, I liked it.
the bad is the lift is kinda peak everytime I use 😅
Overall is great, as I booked mainly for the infinity pool 🙂
6/7
SuperBomBom Man
2 Queen Bed Suite - KLCC View | Bathtub | Balcony
Stayed in May 2024
Couples
5 review
5.0/5
Outstanding
Posted on May 10, 2024
I am very much impressed with the Royce KLCC even after coming back to this place a few times before.
Friendly customer service and clean room and facilities are very much up to my expectations. ❤️❤️🌹
High Floor - 2-Bedroom Suite - City View | Bathtub | Balcony
Stayed in Jul 2024
Friends
2 review
2.2/5
Posted on Jul 8, 2024
No lobby no reception unprofessional staff with bad manners poor communication poor service took us 14 minutes to check in because there is no reception so we was told to go upstairs there is a office and they will check in there .at the checkout time again, no Office no reception a guy just standing outside the left on the ground floor just collecting the keys. No smiles or any kind of communication. I will not recommend this place to anyone..
Response from Property: Dear customers,Thank you for sharing your feedback with us. We sincerely apologize for the experience you had during your recent stay. It is clear that we fell short of meeting your expectations in terms of our facilities and service.We deeply regret any inconvenience caused by the lack of a reception area and the unprofessionalism you encountered during check-in and check-out. Your comments have been shared with our management team for immediate review and improvement.Please rest assured that we are taking proactive steps to enhance our communication and service standards to prevent such issues from recurring in the future.Once again, we apologize for not meeting your expectations and thank you for bringing these matters to our attention.Warm regards,Wyatt
XIAORUI
2-Bedroom Suite - KLCC View|Balcony
Stayed in Jun 2024
Family
4 review
4.0/5
Very Good
Posted on Jul 8, 2024
Great location very clean rooms and new facilities, unfortunately room stinks a bit possibly due to lack of air circulation.
Response from Property: Hi Dear, thank you for your feedback! We’re glad to hear you enjoyed our location, the cleanliness of the rooms, and the new facilities. However, we’re sorry to learn about the issue with the room's odor. We understand how important fresh air is, and we’re currently looking into ways to improve air circulation in our rooms. Your comfort is our priority, and we appreciate you bringing this to our attention. We hope to have the opportunity to serve you better on your next visit. Best Regards Wyatt
姐姐带你玩
2-Bedroom Suite - KLCC View|Balcony
Stayed in Jun 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jun 7, 2024
The room was spacious, impeccably clean, and tastefully decorated.
Every staff member I encountered was friendly, helpful, and went above and beyond to ensure my stay was perfect.
The combination of luxurious accommodations, top-notch amenities, and outstanding service made it a memorable experience. I highly recommend this hotel to anyone visiting the city for business or leisure.