Gold3 Boutique Hotel Reviews

Response from Property: Thank you for sharing your recent stay experience with us. We are thrilled to hear that you found our location in the middle of the city center convenient. Our location is indeed one of our greatest assets, and we're delighted that it worked well for you. Being close to Lot 10, Pavilion and various food options is a definite advantage for our guests. If there's anything specific you would like to address or if you have any suggestions, please don't hesitate to let us know. We look forward to see you again soon!

Response from Property: Thank you for sharing your recent stay experience with us. We appreciate your rating and we take pride in our hotel's location for this is the city of shopping and entertainment and we are honored to host guests in this part of the city. However, we apologize for any inconvenience you experienced with the room size. Due to our prime location, we have limited space for bigger rooms. We understand the importance of a comfortable space for a night's sleep and we have addressed this matter with our respective team, ensuring that improvements are made. We apologize for the discrepancy regarding the bed size in your room. Your feedback is valuable to us, and we will ensure the improvements are made. Should your travels bring you back to this vibrant area, we would be honored to welcome you again and offer you an even more enjoyable stay.

Response from Property: Thank you for sharing your recent stay experience with us. We are delighted to hear that you had a great stay and we appreciate your kind words about our prime location, welcoming staff and the room's cleanliness. We are genuinely glad that you enjoyed every aspect of the hotel and all contributed to making your experience memorable. We take great pride in providing a beautiful and comfortable environment for our guests, and we are delighted that we met your expectations. Your recommendation to others is much appreciated and thank you again for choosing Gold3. Should you need any assistance or have specific preferences to enhance your comfort, please feel free to let us know. We're eagerly looking forward to serving you again on your next visit!

Response from Property: Thank you so much for choosing Gold3 and for sharing your recent stay experience with us. We are thrilled to hear that you appreciated the convenience of our location in the heart of Bukit Bintang. Our strategic location is our hotel's pearl. We love Bukit Bintang as much as anyone! Hence, providing a roof over any guests' heads brings us much joy! We appreciate your kind words about prompt service and the room's cleanliness and we are glad that every aspect of the hotel all contributed in making your stay memorable. Should you need any assistance or have specific preferences to enhance your comfort, please feel free to let us know. We're eagerly looking forward to serving you again on your next visit!

Response from Property: Thank you for sharing your positive review. We are pleased to hear that Gold3 always to be your choice while visiting KL and that you found our location convenient. Our location is indeed one of our greatest assets, and we're delighted that it worked well for you. Being close to Lot 10, Pavilion and various food options is a definite advantage for our guests. We appreciate your compliment regarding the hotel's cleanliness and your positive review means the world to us, and it serves as a great motivation to consistently deliver exceptional services. If there's anything specific you would like to address or if you have any other suggestions, please don't hesitate to let us know. We can't wait to see you again soon!

Response from Property: Thank you for spending the time to write this review. We are thrilled to hear that you appreciated the convenience of our location in the heart of Bukit Bintang. Our location is indeed one of our greatest assets, and we're delighted that it worked well for you. Being close to Lot 10, Pavilion and various food options is a definite advantage for our guests. We appreciate your kind words about our staff's efforts to accommodate your needs. It's always our goal to provide exceptional service and ensure our guests have a pleasant stay. Meanwhile, we sincerely apologize for any inconvenience you encountered with the noise disturbance of the air-conditioning. We understand that a peaceful and quiet environment is crucial for a good night's sleep, and we will address this issue with our team to ensure the improvements are made. We look forward to have the opportunity to welcome you back in the future and provide you with an even better experience.

Response from Property: Thank you for taking the time to write us a review. We are delighted to hear that you found our location perfect. Our strategic location is our hotel's pearl. We love Bukit Bintang as much as anyone! Hence, providing a roof over any guests' heads brings us much joy! Thank you for bringing your concerns to our attention regarding your recent stay at our hotel. We sincerely apologize for the unsatisfactory experience you encountered, and we deeply regret any inconvenience caused. We take the cleanliness and comfort of our rooms very seriously, and we are truly sorry that your expectations were not met. We have immediately addressed the issues with our housekeeping team to ensure that the improvements are made. We appreciate your kind words about our staff's efforts to accommodate your needs. It's always our goal to provide exceptional service and ensure our guests have a pleasant stay. Should you need any assistance or have specific preferences to enhance your comfort, please feel free to let us know. We're eagerly looking forward to serving you again on your next visit!

Response from Property: Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your positive comments about our great location and staff. However, we apologize for the inconvenience you experienced with the amenities, including the loose/broken shower tap and noisy air conditioning. We understand that these issues can impact the overall comfort of your stay, and we apologize for any discomfort caused.We are also sorry to hear about the disturbance caused by other guests during your second night. We strive to maintain a peaceful and comfortable environment for all our guests, and we apologize for the inconvenience caused by their inconsiderate behavior. We will address this issue with our staff to ensure a better experience for our guests in the future.We value your feedback and will take your comments into consideration as we continuously work towards improving our services and facilities. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to reach out to our staff. We hope to have the opportunity to welcome you back and provide you with a more pleasant stay in the future. Thank you for choosing our hotel.

Response from Property: Dear valued guest Sklin, Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed our hotel's good location in the heart of Bukit Bintang. We strive to provide our guests with easy access to nearby attractions and amenities.We are also pleased to know that our service met your expectations. Our team takes pride in offering professional and friendly service to ensure a pleasant stay for our guests.Regarding the room size, we understand your feedback. While our rooms may be compact, we make every effort to maintain high standards of cleanliness throughout the hotel. We appreciate your recognition of our cleanliness efforts.Once again, we appreciate your feedback and thank you for your kind words. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back in the future.If there is anything else we can assist you with, please do not hesitate to let us know. We are here to make your stay memorable and enjoyable.Live Bold,WOLO Kuala Lumpur

Response from Property: Thank you for your enthusiastic response! We're thrilled to hear that you found our service to be nice. Your positive feedback is greatly appreciated, and we strive to continue providing excellent experiences for all of our guests. If there's anything else we can assist you with or if you have any further comments, please let us know. We look forward to welcoming you back in the future.

Response from Property: Thank you for choosing to stay at Gold3 Boutique Hotel and for taking the time to share your feedback. We're glad to hear that you found our location convenient for your stay.However, we apologize for the oversight regarding the bathroom dispensers being empty. This does not meet our usual standards of service, and your feedback has been shared with our housekeeping team to ensure such lapses are avoided in the future.Your feedback is invaluable to us as we continually strive to improve our services. We hope to have the opportunity to welcome you back for a more seamless and enjoyable stay.

Response from Property: Warm greetings! Thank you for spending the time to write this review. We are pleased to hear that you enjoy our strategic location, which is surrounded by shops that provide everything you require. Due to our prime location in the Bukit Bintang neighbourhood, we have little room to arrange the rooms optimally. To ensure that every visitor has a wonderful stay with us, we always work to provide a comfortable yet memorable experience at Gold3 Boutique Hotel by implementing high quality amenities and furnishings. However, we sincerely apologise for the inconvenience. We have informed the appropriate team about the pillow feedback, and we will take the necessary steps to maintain our hotel's standards. Thank you again, and we hope to see you again soon for more adventures during your stay here!Best wishes,Gold3 Boutique Hotel Kuala Lumpur

Response from Property: Warm greetings, Colleen! Thank you for spending the time to write this review. We're delighted to hear you had a good time here and enjoyed our convenient location, which is surrounded by shops that have everything you need. Our strategic location in the Bukit Bintang district is unquestionably our hotel's pearl for connecting with the neighbourhood. We appreciate your kind words about our hotel and can't wait to have you stay with us again! Take care. ❤️Best wishes,Gold3 Boutique Hotel Kuala Lumpur

Response from Property: Thank you for choosing us and for your kind review! We're thrilled to hear that you found our location convenient. We take pride in our prime location of easy access to popular destinations and public transportation. However, we apologize for the inconvenience you experienced with the room's cleanliness. We take cleanliness and guest comfort very seriously, and we will address this issue with our housekeeping team to ensure improvements are made. Guest satisfaction is our top priority, and we appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.