The hotel check-in time is 15:00. On the day of arrival, we first stored our luggage and returned to the hotel around 17:00 to prepare for check-in. The staff at the front desk told us that the room was still being cleaned and we would have to wait for another 20 minutes. We could only Sitting in the lobby and waiting~
The housing experience is actually great, and the service staff is also great👍It’s just that my husband felt that it took us about 2 hours to 2 and a half hours to check in. Should there be some compensation measures? For example: you can allow us to delay check-out for 2 hours, etc.
Since my Japanese proficiency is not very good and I can only communicate briefly, I cannot express my thoughts clearly and accurately. Thanks to Trip.com for having this feedback function, which allows me to clearly express my inner thoughts.
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