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Verified reviews
Location3.6
Amenities3.8
Service3.8
Cleanliness3.8
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All Reviews(56)
Positive reviews(50)
Reviews with photos/video(4)
Negative reviews(6)
歴史探偵Yuki
Economy Single Room, Non Smoking (No Window)
Stayed in Mar 2024
Solo travelers
11 review
4.7/5
Amazing
Posted on Apr 2, 2024
The hot spring is free.
I forgot to bring my makeup remover so I went to a nearby convenience store to buy some, but I found it in the bathroom by the large communal bath.
The room was spacious and had a refrigerator and tea set.
I was happy that it had a shelf.
The hotel was very clean.
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Guest User
Single Room - Non-Smoking
Stayed in Oct 2023
Other
2 review
4.5/5
Great
Posted on Oct 19, 2023
There were many restaurants nearby for dinner, which was convenient. The hotel also had a large public bath (artificial hot spring), which was very nice. I took a bath in the morning.
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Guest User
Twin Room-Non Smoking
Stayed in Aug 2023
Family
1 review
1.7/5
Posted on Aug 17, 2023
The location is about 10 minutes by taxi from Kumamoto Station, so I think it's convenient.
I stayed during the Obon period, and the front desk was an older man, and I was concerned about his language. Since my last name has changed, I was told that I was being called a different name over and over again, which made me feel uncomfortable.
〇〇? 〇〇? Not Mr. 〇〇? Isn't it normal to check?
Also, since it was the Obon period, I wanted to ask if there was a place nearby where I could eat dinner, but I was surprised to find that they seemed to be having trouble dealing with it.
Is the bathroom in your room cleaned again? It was very dirty and disappointing. (attached photo)
Breakfast was delicious and had a wide variety.
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Guest User
Twin Room-Non Smoking
Stayed in Oct 2023
Couples
1 review
3.7/5
Posted on Oct 9, 2023
The staff were wonderful 👍The greetings and consideration were wonderful. It would have been great to have a sauna. All the dishes are delicious. I still want to use it.
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Guest User
Single Room - Non-Smoking
Stayed in Jan 2023
Business travelers
2 review
4.2/5
Very Good
Posted on Jan 21, 2023
It is a little far from Sakuramachi Kumamoto and is farther away from the shopping district than other hotels. The road to the hotel is wide and it is difficult to pull a suitcase, so if you have a lot of luggage, it may be better to take a taxi. It takes 5 minutes to get to a convenience store. However, the large public bath is very good, and the amenities, facilities, and options in the room are also excellent. In particular, the women's large public bath was almost exclusively reserved, and there was an electronic lock for security, so it was safe!
The breakfast is expensive, but there are many Kumamoto specialties on display, and I thought the variety of items was worth the price.
It may be inconvenient for people who want to have fun overall, but I thought it was a good hotel for people who want to relax!
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Guest User
Economy Single Room, Non Smoking (No Window)
Stayed in Jul 2023
Business travelers
3 review
3.2/5
Posted on Jul 24, 2023
The tram is useful for getting to Kumamoto Station.
It's a little far to the convenience store.
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Guest User
Single Room
Stayed in Oct 2021
Business travelers
32 review
3.7/5
Posted on Oct 21, 2021
The breakfast is delicious and I have been looking forward to it.
The room and lobby smelled too bad.
I don't even want to give it one star.
The staff's attitude was terrible and I never want to stay here again.
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Verified traveler
Stayed in Oct 2023
Business travelers
2.0/5
Posted on Oct 21, 2023
Very old hotel. There were black and red mold stains on the bathroom sink, so I didn't feel like filling the bathtub with hot water. There are no restaurants nearby. The front desk staff are kind.