Wanda Realm Kunming

Wanda Realm Kunming Reviews

Wanda Realm Kunming

#1666 South of Caiyun Road, Wulong Street, Chenggong District, Kunming, Yunnan Province, P.R. China, Chenggong District, Kunming, Yunnan, ChinaView Hotel Details
Wanda Realm Kunming
Wanda Realm KunmingWanda Realm KunmingWanda Realm Kunming
Check available rooms for your travel dates
We Price Match
1 night

Wanda Realm Kunming Guest Reviews

4.7/5
Outstanding
2269 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All reviews(2269)
Positive reviews(2213)
Reviews with photos/video(417)
Friendly front desk staff(321)
Convenient for shopping(236)
Delicious breakfast(150)
Close to metro(105)
Great swimming pool(45)
Luxurious(39)
Delicious buffet(24)
Negative reviews(56)
Yyyyyyk
Grand Deluxe King Room
Stayed in Jan 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jan 30, 2024
Is a nice hotel, room v big Staff v friendly!! Location also very convenient
Response from Property: Thank you for your kind words. We are committed to delivering exceptional service that will create lasting memories of your travel experience. We look forward to the opportunity to serve you again in the future.
La_Mimi
Grand Deluxe King Room
Stayed in Aug 2023
Couples
13 review
4.5/5
Great
Posted on Aug 19, 2023
This hotel is quite new and located a bit far from the old city centre. However, there is 1min away a metro station, so it's okay. The hotel is new and staff is nice. But, they don't open the door from your car or taxi, which is a bit bad. Also, you need to say to them to take your luggage, they don't do it automatically. I know, complaining on a high level, but it's a 5 star hotel...
6/8
Response from Property: Dear guests: Welcome to Kunming Chenggong Wanda Realm Hotel and thank you for taking your precious time to share your stay experience. We are very sorry that we did not meet your expectations. We attach great importance to your questions and have conducted service awareness training for hotel staff to improve the quality of hotel services. We look forward to your next stay and experience our improvements. "Know what you need, feel at home" sincerely look forward to your visit again to feel our progress!
LIYI
Grand Deluxe Twin Room
Stayed in Feb 2024
Solo travelers
9 review
4.7/5
Amazing
Posted on Mar 19, 2024
a short trip - transferring from Kunming to another city. Close to the railway station and bus station. However quite far from city center & other places of interests. Service is super nice and hotel looks very new and shinny. Good view in room too
Response from Property: Thank you for choosing to stay at Wanda Realm Kunming Chenggong and giving us high praise. All the staff of the hotel do their best to bring guests a wonderful stay experience, to show the brand standards, your satisfaction is the biggest driving force for us to move forward. We sincerely look forward to your visit again and sincerely thank you for your support and love to the hotel!
Surika
Deluxe Queen Room
Stayed in Dec 2023
Solo travelers
7 review
3.5/5
Posted on Jan 30, 2024
Close to South Railway. New hotel so still room for staff development. Neat and clean though.
Response from Property: Dear guest, Thank you for you feed back, we will make more tarining for staff development, we looking forward to see you again, thank you for stay with us, we wish you have a nice trip!
Guest User
Deluxe Queen Room
Stayed in Oct 2023
Solo travelers
20 review
4.7/5
Amazing
Posted on Nov 1, 2023
The hotel is still brand new, really clean with good amenities, the room is spacious and comfy, stayed at 36th floor with good view, the location is good, Wanda plaza just next door, easy to get around and just 7-8 minutes away from south railway station and about 30-40 minutes to downtown kunming, the staff on front office, the concierge and restaurant reception really friendly and helpful, good service, the breakfast is really good for only RMB 50 additional since I’m booking room only, the buffet dinner foods also good with many variety worth the price, the only down point is the service during buffet dinner, there many staff also the supervisor and manager around but no body really taking care of the guest, from the time you sit down on the table no body seems to care, the empty plates is piling up on my table and guest next table as well and no body care to take it away or change the cutleries (even some of the local Chinese restaurant have much better service than this), instead few staff get together in pasta section talking and laughing once a while smile with the guest but no service, hope it can be improved.
Rea
Grand Deluxe Twin Room
Stayed in Sep 2023
Travel with friends
14 review
4.7/5
Amazing
Posted on Oct 21, 2023
Great hotel. clean, large rooms, many facilities, nice staff, great restaurant and is built on a mall. very close to a metro station but far from the railway station and the city center is about 45 minutes from the metro station that is close to the hotel.
Response from Property: Dear guests, we would like to welcome you to Wanda Realm Kunming Chenggong and thank you for taking the time to make your stay with us. First of all, I would like to express my deep apologies to you, and thank you for your honest feedback that gave us a chance to improve. We will strengthen the training of staff service awareness, improve staff service awareness, and actively and quickly respond to the needs of guests. The room air conditioner has been turned on the fresh air mode, and the temperature of the room will be more suitable. As for breakfast, we have made improvements to ensure that the menu is well available. "Know what you need, peace of mind" is our hospitality, I am sorry for this stay to make you have a bad experience, I hope that the next time you come back can feel our new look, vibrant, sincerely look forward to your visit again to feel our progress!
Guest User
Deluxe Queen Room
Stayed in May 2023
Business travelers
1 review
4.0/5
Very Good
Posted on Jun 4, 2023
The hotel is very good and definitely worth the money. Only setback that taxi is hard to get. Other then this, all are good
Response from Property: Dear guests, thank you very much for your good reviews of our hotel, we will continue to work hard to live up to your good reviews. Thank you again for your affirmation of the hotel, look forward to coming back again, and have a nice trip!
Guest User
Deluxe Twin Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 5, 2024
Good services
Anonymous User
Deluxe Queen Room
Stayed in Apr 2023
Business travelers
17 review
5.0/5
Outstanding
Posted on May 5, 2023
great.
Anonymous User
Grand Deluxe King Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The hotel I stayed in this time was simply amazing! The lobby decoration was very grand, the waiter's attitude was also very good, and he always had a smile on his face, which made people feel very friendly. 5-star praise The room was clean and spacious, and the bed was soft and comfortable. The bathroom was also very clean, and the bathtub was very refreshing. What satisfied me most was that the hotel's location was very good, and it was convenient to travel. The subway station was downstairs, and there were many fun places around. 5!
Original TextTranslated by Google
Response from Property: Dear guest! Thank you for sharing your stay experience and giving us a "like". All the staff of the hotel have always been adhering to the hospitality from the heart, providing guests with home-like services and facilities, bringing you an unforgettable memory of your journey. We sincerely hope to have the opportunity to serve you again in the near future~
Guest User
Deluxe Twin Room
Stayed in Sep 2024
Couples
18 review
5.0/5
Outstanding
Posted on Sep 4, 2024
The location of the hotel is excellent. There is a garden downstairs, Wanda Shopping Mall, Metro Line 1, and it is very convenient for traveling and eating. The front desk reception is warm and thoughtful. They upgraded our room. The hotel facilities are complete, the room is clean, tidy, comfortable and quiet. This is the second time I have stayed there this year. Recommended 👍
Original TextTranslated by Google
Response from Property: Thank you for your trust and praise. I am really touched. We will not disappoint all our customers' trust and expectations. We will work hard to do our job well and look forward to your next visit. We are very happy to make you feel caring and enthusiastic. We will continue to miss you! I wish you good work and be happy every day.
Julian_Bj
Deluxe Queen Room
Stayed in Aug 2024
Solo travelers
61 review
5.0/5
Outstanding
Posted on Aug 26, 2024
This should be the best hotel in the new urban area of ​​Kunming. Although I was a little worried after seeing some negative reviews, I still chose this place because of my trust in Wanda. The hardware is really good! The room, bed, and bathroom are big enough. The bed and pillow are quite comfortable. I was upgraded to an executive room on the 38th floor, and it was great to see Dianchi Lake in the distance. I was catching a flight in the morning and didn't have breakfast. I took a look at the restaurant when I passed by, and it seemed pretty good. It only takes more than ten minutes to get to Kunming South Station from here. There was no traffic jam when I went to the airport, so 40 minutes was enough and it cost less than 80 yuan. Wanda Plaza is downstairs, and there are a lot of food and fun. Chenggong Wanda is highly recommended! If the front desk lady said "hello" when she saw me when I checked in, the experience would be better. Haha
Original TextTranslated by Google
Anonymous User
Deluxe Twin Room
Stayed in Aug 2024
Family
3 review
4.7/5
Amazing
Posted on Aug 27, 2024
The best hotel to stay in when traveling, very clean, and the decoration standard is very high🉑 You can see Dianchi Lake and just see the sunset🌇, which is very beautiful Close to South Station, convenient for high-speed rail return🚅 It is far from the scenic spot, so I didn’t choose it when I came
Original TextTranslated by Google
Response from Property: Seeing your good comments, I feel happy. The sweat we left is worth it. We will continue to work hard and live up to your good comments! Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard and live up to your good comments.
Anonymous User
Momo Theme Twin Room
Stayed in Aug 2024
Family
37 review
5.0/5
Outstanding
Posted on Aug 21, 2024
The room is spacious, bright and comfortable. It is very convenient to go out and eat at Wanda Plaza next door. I took my kids to play in the swimming pool at night. The water in the children's pool is constant temperature. The water in the large pool is cold. The kids kept saying it was cold after swimming. I also booked a children's room. They didn't provide children's toothbrushes and toothpaste. They said they were used up. The toothpaste for kids was spicy. This detail is not good enough.
Original TextTranslated by Google
Response from Property: Dear guest: Welcome to Wanda Realm Kunming Chenggong Hotel and thank you for taking the time to leave your stay. We are very sorry that we failed to meet your expectations. We attach great importance to your questions and will make corresponding improvements. Your valuable opinions will also guide us to do better in the future. Thank you again for your valuable suggestions for the hotel. "Know what you need and feel at home" sincerely look forward to your visit again to feel our progress!
Guest User
Momo Theme Twin Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 17, 2024
The check-in experience was good. Wanda Hotel, next door to Wanda Plaza, convenient for travel 121212. The hotel changed to a yellow duck suite. Facilities: complete Hygiene: clean Environment: beautiful Service: very good
Original TextTranslated by Google