Ibis Hotel Kunming Changshui International Airport

Ibis Hotel Kunming Changshui International Airport Reviews

Ibis Hotel Kunming Changshui International Airport

Building 1, Cloud Cube Changshui Hangcheng, Kunming, ChinaView Hotel Details
Ibis Hotel Kunming Changshui International Airport
Ibis Hotel Kunming Changshui International AirportIbis Hotel Kunming Changshui International AirportIbis Hotel Kunming Changshui International Airport
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Ibis Hotel Kunming Changshui International Airport Guest Reviews

4.8/5
Excellent
440 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All Reviews(440)
Positive reviews(437)
Reviews with photos/video(76)
Offers pick-up/drop-offs(114)
Awesome amenities(49)
Delicious breakfast(40)
Easy to get around(31)
Friendly front desk staff(31)
Close to airport(31)
Large rooms(24)
Well decorated(11)
Negative reviews(3)
DavC
Superior 2-bed Room
Stayed in Mac 2024
Couples
5 review
5.0/5
Outstanding
Posted on 26 Mac 2024
Excellent & clean hotel. Few good restaurants nearby. Friendly & helpful staff. Will stay again in future.
Response from Property: Dear guest: Hello! Thank you for your stay and your high recognition of the hotel in all aspects. Our management team has always instilled in our employees the concept of dedicated service for guests, making them feel at home. We will continue to summarize our experience and strive to provide excellent service. We look forward to your return home!
Guest User
Queen Room
Stayed in Jun 2024
Solo travelers
1 review
4.5/5
Great
Posted on 27 Jun 2024
Clean and have every things you need in such a budget hotel, complementary transport to and flow airport is a plus
Response from Property: Hello, dear guest! Thank you for your evaluation and recognition of our hotel. Xiaoyi has always been adhering to the user-first concept to provide every guest with a high-quality stay experience. We will also continue to work hard to provide guests with more perfect services. We hope that Xiaoyi will be a beautiful scenery on your journey. Rain or shine, Xiaoyi is here waiting for you!
Florence
Queen Room
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on 9 Jun 2024
The staff are friendly and helpful. Check-in was prompt and airport transfer was on time. The room is also comfortable.
Jo
Superior 2-bed Room
Stayed in Mei 2024
Family
1 review
5.0/5
Outstanding
Posted on 21 Mei 2024
First time to Kunming and decided to stay close to the airport for the first 2 days of our trip. We were picked up by the hotel’s bus at 2am in the morning without any hassles. The reception staff were very courteous and friendly .The rooms were decent size, tasteful decor, clean and most surprising is the toilet comes with heated seats - very impressive for the price we paid. We were treated to 2 good breakfast at the hotel and even lifts to the airport for the 2 days we were there. I would definitely recommend to anyone who wants to stay close to the Kunming Changshui International Airport. Very, very happy customers.
Guest User
Superior Queen Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on 10 Apr 2024
Service was excellent. Front office tried their best to hasten our check in despite the peak hour. They also had the initiative to call our room to ask if we needed airport transfer the next morning. Room is clean and location is very near the airport. Everything was great!
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in Xiaoyi. Xiaoyi will continue to adhere to the service philosophy of working hard and providing attentive service, allowing you to feel the warmth of home in your stay. Looking forward to your visit again to review our progress, and wishing you happiness every day!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Friends
7 review
4.7/5
Amazing
Posted on 6 Apr 2024
The hotel is closed to airport. It is suggested to have supper instead of take away breakfast.
Response from Property: Dear guest: Hello! Thank you for your stay and your high recognition of the hotel in all aspects. Our management team has always instilled in our employees the concept of dedicated service for guests, making them feel at home. We will continue to summarize our experience and strive to provide excellent service. We look forward to your return home!
Guest User
Queen Room
Stayed in Mac 2024
Business travelers
13 review
4.5/5
Great
Posted on 13 Mac 2024
FRONTDESK IS EXCEPTIONAL FRIENDLY AND HELPFUL, TAKING THE INITIATIVE TO ENGAGE WITH GUEST AND WILL STAY AGAIN.
Response from Property: Thank you very much for your stay and appreciation! I am glad that Xiaoyi can bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to provide every guest with a homey stay experience. Looking forward to visiting and experiencing again!
cxclyy5201314
Superior Queen Room
Stayed in Jun 2024
Couples
7 review
5.0/5
Outstanding
Posted on 6 Jun 2024
OK OK OK
Response from Property: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Miz123
Superior Queen Room
Stayed in Jun 2024
Solo travelers
14 review
4.5/5
Great
Posted on 27 Jun 2024
The location is good, close to Changshui Airport, 15 minutes drive. Airport pick-up service is available. The room size is also good, not small. You need to log in with WeChat or mobile number to connect to WiFi. Although you can use WiFi directly in its hotels in the future, I still don’t like this mode, which requires mobile number and WeChat number everywhere. The breakfast is average, so I ordered takeout directly to catch the plane.
Original TextTranslated by Google
6/18
Response from Property: Dear family: I am very happy to see your evaluation. A sincere compliment can make Xiaoyi happy for a whole day. We will make improvements to the breakfast. If you don't like to verify the wifi with your mobile phone number, we can choose to connect to the room's separate wifi. We still have some shortcomings. Your suggestions are the greatest support for us. We will make improvements. I hope you can see our changes next time you come, adding more convenience and fun to your stay. Looking forward to seeing you again!
Guest User
Superior 2-bed Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on 26 Jun 2024
This is the second Ibis I stayed in during this trip to Yunnan. Ibis still did not disappoint us. The children commented that it has a good environment and good service and is suitable for family travel. The front desk lady, Miss Zhang, helped us upgrade the room. The children experienced the robot meal delivery and were very happy. We were catching an early flight, and there was not only breakfast but also airport delivery service, which was great. The children said that they would stay at Ibis when they go out in the future.
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Response from Property: Thank you for choosing our hotel and paying special attention to our airport pick-up service and breakfast. Your favorable comments are the greatest affirmation of our work. We are deeply honored and sincerely thank you for taking the time to leave such valuable feedback for us. We are well aware that the fatigue of the journey needs a comfortable rest to relieve. Therefore, we carefully selected high-quality business vehicles with spacious and clean interiors, comfortable seats, and equipped with advanced safety facilities to ensure that your journey is safe and comfortable. We look forward to your visit again.
Anonymous User
Queen Room
Stayed in Jun 2024
Friends
6 review
5.0/5
Outstanding
Posted on 23 Jun 2024
Very new, the room is large, the counter staff is friendly, the bedding is comfortable, there are two kinds of pillows, and there are many kinds of plugs, which is suitable for international travelers. The only drawback is that the shuttle service requires calling the service staff, but I did not activate international dialing, so I did not enjoy the airport pick-up service. The overall experience is good.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and paying special attention to our airport pick-up service. Next time you can contact us on the platform first and we will add you on WeChat. You can also send us a message when you arrive. Your praise is the greatest affirmation of our work. We are deeply honored and sincerely thank you for taking your precious time. Time leaves us with such valuable feedback. We know that the fatigue of travel requires comfortable rest. Therefore, we have carefully selected high-quality business vehicles with spacious and clean interiors, comfortable seats, and advanced safety facilities to ensure that your trip is both safe and comfortable. We look forward to your visit again.
Guest User
Queen Room
Stayed in Jun 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on 21 Jun 2024
The best choice for Kunming Airport red date flights or early morning flights. The hotel has 24-hour airport pick-up and drop-off. Just call when you get out of the airport. It's about a 10-minute drive. The room facilities are enough to meet the needs of one night. The price of 200 plus includes breakfast, which is much more cost-effective than the All Seasons in the terminal.
Original TextTranslated by Google
Response from Property: Dear family: I am very happy to see your satisfactory evaluation. A sincere compliment can make Xiaoyi happy for a whole day. Our public facilities are complete. Our hotel is equipped with a variety of public facilities, including spacious and bright restaurants, fitness centers, conference rooms, etc. to meet your different needs. These facilities are not only practical, but also beautifully designed, which can add more convenience and fun to your stay. Looking forward to your visit again!
Anonymous User
Superior 2-bed Room
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on 17 Jun 2024
Newly renovated hotel, very clean, no bad smell, comfortable bedding, especially pillows. The airport drop-off service was on time and thoughtful, and they would call to remind us in advance. The breakfast was also very rich, and it was a great value for the price. There are many restaurants downstairs to choose from, which is very convenient, but there is some noise during meal time.
Original TextTranslated by Google
Response from Property: Dear family: I am very happy to see your satisfactory review. A sincere compliment can make Xiaoyi happy all day long. Our public facilities are complete and our hotel is equipped with a variety of public facilities, including spacious and bright restaurants, fitness centers, conference rooms, etc. to meet your different needs. These facilities are not only practical, but also beautifully designed, adding more convenience and fun to your stay. welcome next time!
Guest User
Superior 2-bed Room
Stayed in Jun 2024
Friends
2 review
5.0/5
Outstanding
Posted on 17 Jun 2024
The hotel environment is great, the sanitation is very clean, the room decoration and facilities are impeccable, especially the color matching is warm and fashionable, but what is more worthy of praise is the service attitude of the staff, which is really good. If I go to Kunming again, Ibis Hotel will definitely be my first choice. Thank you to all the staff of Ibis for giving us a wonderful travel experience. Thank you.
Original TextTranslated by Google
Response from Property: Thank you very much for your support of the five-star review of Xiaoyi. Thank you for sharing your stay experience with us in your busy schedule. We are honored to serve you. Xiaoyi is the first Huazhu Ibis 8.0 hotel in Kunming. We are committed to creating a warm and sweet home for our guests. The hotel's business philosophy is to operate generously and win with service. Taking guest satisfaction as the standard, making your stay comfortable and comfortable is our highest pursuit. Our breakfast is a buffet. Don't forget that we also provide free laundry services. All our brothers and sisters sincerely and warmly welcome you home again. Although the sun in Kunming is not very strong, don't forget to protect yourself from the sun. I hope you wake up in the sun every day, and don't let a few words, expressions or behaviors of others affect your mood. Live a good life, and you will always encounter beautiful things. The gentleness of life will run into your arms. I wish you a smile every day A_~
Guest User
Queen Room
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on 16 Jun 2024
The room is clean and tidy, and the service is enthusiastic. I dropped my bag in the hotel yesterday. The handsome guy on duty found it for me and sent it to Guangzhou. I specially praised him on the platform... Your hotel has such excellent employees and has unlimited prospects.
Original TextTranslated by Google
Response from Property: Dear member guests, thank you very much for staying with us and sharing your experience. We will continue to improve the quality of our services and facilities, hoping to provide a warm living environment for every guest. We look forward to your next stay and wish that beautiful things will accompany you every day!