Guest User
November 7, 2021
We arrived, and after clicking check-in, they told me that the room type we booked was no longer available, and asked me to change to another room type. Then I went into a very disappointing room type. I applied to change the room type, but the front desk said that the price was different, so I wanted to say that I had booked a good one. The room type, you said it was no longer available. Shouldn't you change it with me without any reason? You also told me the price. Secondly, I went to tell me where to book it. I looked for it for a long time and didn't say anything. I waited until my ID card was registered and told me. The room type I booked is no longer available. Did you pay for it? Didn't you tell me in advance? As for why I was disappointed, I don't want to say too much. Look at the pictures. There is only one light that lights up. It is all broken. There is no access card for the community when I go down. Should I fly in? How do I enter the unit building? I was really angry, even when I checked out the next day. At 4 o'clock in the afternoon, the deposit was not refunded. I sent a WeChat reminder to refund the deposit. A one-time purchase, no repeat customers
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