City Convenient Hotel (Kunming High-speed Railway South Station, Block 7 store) Reviews
City Convenient Hotel (Kunming High-speed Railway South Station, Block 7 store)
Building C5, Moujiaying Community, Wujiaying Sub-district, Chenggong District, Kunming, Yunnan, ChinaView Hotel Details
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City Convenient Hotel (Kunming High-speed Railway South Station, Block 7 store) Guest Reviews
4.6/5
Very Good
1389 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(1389)
Positive reviews(1345)
Reviews with photos/video(148)
Offers pick-up/drop-offs(241)
Convenient location(157)
Classy environment(153)
Friendly front desk staff(107)
Easy to get around(91)
Delicious breakfast(56)
Close to train station(52)
Would stay again(31)
Negative reviews(44)
Guest User
Standard Queen Room
Stayed in лип. 2024 p.
Solo travelers
10 review
4.0/5
Very Good
Posted on 3 серп. 2024 p.
Kunming is a beautiful city and my stay at the hotel was comfortable. The laundry service was very convenient. Although the location isn't the best connected, the hotel was very clean and the staff were kind and helpful.
Response from Property: Dear guest: Hello! A city, a beautiful memory. Thank you for meeting you in the hotel. Thank you for your recognition. All our staff are encouraged by your praise. At the same time, we are constantly working hard to achieve perfection. I believe we will do better in the future and look forward to your visit again.
Panyaboon Panya
Business Double Room
Stayed in трав. 2024 p.
Other
1 review
4.0/5
Very Good
Posted on 15 трав. 2024 p.
We were on holiday. A lot of food choices nearby are just 2 minutes walk from the hotel.
At night time lots of teenagers around the area and they are from the University just opposite the hotel.
The location is not in the city. Need to walk at least 30 minutes to the subway station.
YeungMichelle
Standard Queen Room
Stayed in бер. 2024 p.
Family
2 review
5.0/5
Outstanding
Posted on 3 квіт. 2024 p.
The location was great, next to the mall and night market. The staff was amazing and the room was very clean. Be careful the shuttle service starts at 6.30am so any earlier you need to call a cab.
Response from Property: There is light in your eyes, and everything you look at is beautiful! Thank you for supporting us! Only with the company of warmth can you feel "where your heart is, where your heart is at peace", and spend quiet time with you. The small town will never forget its original intention, creating a series of surprises and touches, and is only willing to write the most beautiful story with you.
Joe
Business Double Room
Stayed in січ. 2024 p.
Couples
18 review
4.0/5
Very Good
Posted on 29 січ. 2024 p.
Location is great, many eateries nearby. The only downside was that most rooms are smoking permitted so we could always smell cigarettes smoke lingering in the room all the time.
Overall I give this hotel a 3.5 out of 5
Response from Property: Dear guest, thank you for coming to City Convenience Hotel. I'm sorry that I didn't give you a perfect stay experience. We will rectify the issues you raised immediately. If you have any questions during your stay, you can contact us at any time. We look forward to your visit again. I wish you happiness every day!
BK
Standard Queen Room
Stayed in трав. 2024 p.
Couples
1 review
4.7/5
Amazing
Posted on 26 трав. 2024 p.
Good location near Kunming South station for high-speed train.
A l ex
Business Double Room
Stayed in січ. 2024 p.
Couples
32 review
5.0/5
Outstanding
Posted on 19 лют. 2024 p.
Great area for food, nearby a college with lots of things to do. Nice, clean hotel.
Response from Property: Thank you very much for the good review from the guest ^^ Xiaocheng has always strived to provide good service details to make your trip colorful. In the future, you will be able to recall the room we carefully prepared for you. The guest officer’s encouragement is the greatest support and encouragement for Xiaocheng. Xiaocheng will also serve every family member with heart and soul. We look forward to meeting you next time~
ong chenghoe
Family Room
Stayed in трав. 2024 p.
Family
1 review
3.7/5
Posted on 9 трав. 2024 p.
Generally good
Guest User
Business Double Room
Stayed in квіт. 2024 p.
Family
4 review
5.0/5
Outstanding
Posted on 21 квіт. 2024 p.
Good.
Guest User
Business Double Room
Stayed in серп. 2024 p.
Business travelers
7 review
1.0/5
Posted on 15 серп. 2024 p.
Too bad, the room was too dirty, and the front desk service was too bad.
The bathroom ventilator was like an explosion, and it was noisy all night
Too bad, too bad, not recommended.
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Guest User
Standard 2-bed Room
Stayed in серп. 2024 p.
Family
4 review
5.0/5
Outstanding
Posted on 13 серп. 2024 p.
I arrived at the hotel after 10pm and stayed for one night in transit. The front desk upgraded the room for free. It was good value for money and close to the high-speed rail station. The independent air conditioner in the room is easier to control the temperature than the central air conditioner. The front desk lady was very friendly. I also took the hotel shuttle bus to the high-speed rail station in the afternoon. Great.
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Response from Property: Thank you for coming home and commenting on our service. Your satisfaction is our motivation. We will continue to work hard to do better so that every family member who comes home can have a comfortable experience. The hotel adheres to the product concept of "simple, exquisite, fashionable, and green" and the service concept of "clean, comfortable, friendly, and convenient" to sincerely serve every family member. All our staff sincerely look forward to your coming home again! Our hotel is located not far from the city center, surrounded by complete facilities for eating, drinking, and entertainment. I hope you will come home often to guide and supervise our work; I wish you a smooth work and happiness and health.
mask313
Standard Queen Room
Stayed in серп. 2024 p.
Family
13 review
4.5/5
Great
Posted on 6 серп. 2024 p.
The hotel is in a residential area. If you drive, please be careful to enter from the residential parking lot. It is easy to go wrong. The hotel has many rooms and is relatively clean. It is very close to Kunming South Railway Station. It takes about 10 minutes to get there by carpooling. When it rains, you can borrow an umbrella for free at the front desk. It is very convenient to eat and drink around. The hotel breakfast is filling. If you are not in a hurry, you can eat outside.
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Guest User
Standard Queen Room
Stayed in лип. 2024 p.
Travel with friends
4 review
5.0/5
Outstanding
Posted on 31 лип. 2024 p.
This time I was transiting in Kunming, I looked around and booked this one. The room is quite functional, there are many snack bars nearby, the front desk lady was very enthusiastic, helped to upgrade the room, and recommended the special food rice noodles, which tasted very good, not disappointed, and was delivered to the high-speed rail station early in the morning, not bad
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Response from Property: Although I have never traveled across the vast expanse of stars, I am still fortunate to meet you. Seeing your heartfelt evaluation is undoubtedly a very high affirmation and love for us. We will also continue to maintain our usual level with your encouragement. Xiaojie looks forward to your next stay. May you be happy every day, safe throughout your life, and always healthy.
Guest User
Standard 2-bed Room
Stayed in квіт. 2024 p.
Family
18 review
5.0/5
Outstanding
Posted on 5 квіт. 2024 p.
The hotel is very lively near Kunming South, and there is a free shuttle service. It is very cost-effective and is the first choice for family and business travel. The room is spacious and clean.
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Response from Property: Thank you very much for your five-point praise. Convenience and satisfaction in the city are just the starting point. Bringing you surprises and touches is our goal. The growth of the town has always been inseparable from your company and trust. The town will work harder to live up to the love of every fan. Looking forward to your stay again
Weiweiyaoyao
Business Double Room
Stayed in квіт. 2024 p.
Couples
5 review
3.0/5
Posted on 12 квіт. 2024 p.
When we arrived, we learned that there were stairs outside the door and we had to bring our own suitcases. The overall facilities are relatively old, and the three rooms I changed all smelled of cigarette smoke, so I accepted it without force. The one I booked was a business room. I specifically wanted a bigger room and paid more. The first room I was given was indeed very big (Room 227). ), as seen in the official pictures. The room that was opened later was a standard room and was downgraded. However, the front desk insisted that it was a business room and said that it was just a different room layout. But this one (Room 232) has every corner detailed, including the toilet. , it’s so detailed, it’s difficult to open the two luggage boxes, and then I see that the floor plans are really different in size, and I feel like I’ve been cheated.
Bathroom: There are many stains, the cleaning is not good, the faucet is very tight, the switch is not smooth, the shower is dry and broken. Not a single hook, no place to put dry clothes.
The residual smoke smell was very serious. It turned out that it had been ****** into the air conditioner. The dust filter was not cleaned, and there were burn marks in many places. It was so unbearable that it lasted all night.
There are many options near the Takako train station and I won’t come back again.
When dropping us off at the station, the front desk asked us to wait in the lobby 5 minutes beforehand. We arrived 15 minutes early, and no one warned us until the bus was about to leave, and our attitude was slow.
Will definitely not stay again.
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Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has conducted serious investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Guest User
Standard 2-bed Room
Stayed in бер. 2024 p.
Business travelers
1 review
5.0/5
Outstanding
Posted on 31 бер. 2024 p.
Very good, clean, friendly service, station drop-off service. Very quiet to sleep at night, suitable for exam review.
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Response from Property: The word fate is simple and elegant, affectionate and light. At any time, it is so beautiful and just right. Like the raindrops on the petals in the morning, like the sound of a piano in the afternoon, and like a cool breeze in the moonlight. I hope the fate between this small town and you will never stop.