Kunming Shuitian Hot Spring Hotel

I booked a room with a window, how come I opened it and changed it to a room without a window?

衞生服務什麼的都挺好，安全係數也還行，去劇院看演出還是方便的，就是沒有窗子的房間真的不舒服特別悶，睡覺根本睡不着，建議訂有窗户的

The room fee does not include hot spring tickets, which is not cost-effective

The room was clean and tidy

The room is pretty good

很好很滿意

位置優越，環境衞生

As shown in the picture, some of the hotel's facilities are aging particularly badly. I checked in on 23.8.15. When I was washing up in the early morning, the sink suddenly made a loud strange sound and fell off. I was seriously frightened. I contacted the floor attendant on duty immediately, and the waiter's attitude was acceptable. , but no solution was given. This accident caused serious inconvenience for me to wash up in the morning and evening. I checked out early at 8.16. There were two waiters and a male supervisor in a suit and headphones at the front desk. I asked them if they knew what happened in the room last night, but they knew nothing. Later, I told the two waitresses and the male supervisor about the incident and provided them with photos for evidence. After they learned about this, they remained silent, did not appease my emotions, and did not propose any substantive solutions or compensation measures. Since time was limited, I could only leave in anger. This serious incident occurred in your store, but you did not conduct crisis public relations in a timely manner! Therefore, I would like to give a negative review to your store and make a strong complaint against the inaction and inaction of the three waiters at the front desk on the morning of the 16th!

舒適安靜，孩子們喜歡