Zhouzhuang Latte Play Stone Mulan Hotel

Zhouzhuang Latte Play Stone Mulan Hotel Reviews

Zhouzhuang Latte Play Stone Mulan Hotel

No. 5 Nanhu Street, Kunshan, Jiangsu, 215325, ChinaView Hotel Details
Zhouzhuang Latte Play Stone Mulan Hotel
Zhouzhuang Latte Play Stone Mulan HotelZhouzhuang Latte Play Stone Mulan HotelZhouzhuang Latte Play Stone Mulan Hotel
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Zhouzhuang Latte Play Stone Mulan Hotel Guest Reviews

4.7/5
Outstanding
552 review
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(552)
Positive reviews(542)
Reviews with photos/video(200)
Classy environment(135)
Quiet & comfortable(39)
Convenient parking(39)
Garden view(28)
Close to scenic area(25)
Well decorated(15)
Good air conditioning(14)
Well designed(8)
Negative reviews(10)
Niksen Wirahady
Guestroom - Double Occupancy
Stayed in Oct 2024
Family
4 review
4.5/5
Great
Posted on Nov 24, 2024
Location is far from the main gate of Zhouzhuang Ancient Town. Service is okay, but our room not cleaned on the 2nd day. Decoration of the room is nice. Water in the showerroom sometimes too hot and suddenly can be too cold, I don't know why. My room in the 2nd floor (no lift access), so maybe the price is cheaper than the 1st floor room.
Response from Property: Dear customer, thank you for your stay. Since you did not fill in the contact information when placing the order, we were unable to contact you which led to the inability to inform you in advance about the visit to the store. Moreover, all the inns within the scenic area do not have elevators Thank you again for your review, and we sincerely look forward to your next visit.
Guest User
Boutique Room (Double Bed)
Stayed in Oct 2024
Couples
7 review
4.7/5
Amazing
Posted on Jan 4, 2025
This is a charming place in front of a canal in the old town. The room included some traditional touches, such as a tea table and traditional seating. It's a good place to spend a couple of nights and get to know the old town. Keep in mind that if you leave the old town, you have to buy a ticket to get back in. Also, public transport to the town is somewhat limited. Unfortunately, this place appeared in a search for places in Suzhou, so we didn't realize where it was located and booked too many nights. However, for a couple of nights in ZhouZhuang, it's lovely!
Response from Property: 尊敬的客户,感謝您的入住,我們將繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗。再次感謝您的點評,真誠期待您的再次光臨!
Anonymous User
Guestroom - Double Occupancy (2 Beds)
Stayed in Nov 2023
Family
10 review
3.2/5
Posted on Dec 20, 2023
Room has an ageing look with dusts, bathroom is a bit mouldy. We came during winter and the room was like a chiller and took some time to warm up. The owner arranged his staff to pick us up on foot from a meeting point outside the ancient town as cars aren’t able to enter. However, his staff didn’t lead us back to the same pick up point even if had requested for help. We lost our way and thankfully my car driver was able to locate us. We booked a room for 4 but amenities were arranged for 2 only. We have to request for extra from bathroom items to pillows. Will consider other modern guests houses at the edge of the water village for the same price.
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and sincerely look forward to your visit again!
Guest User
Guestroom - Double Occupancy
Stayed in Jan 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Feb 22, 2024
Its good hotel
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and we sincerely look forward to your visit again!
海香
Guestroom - Double Occupancy (2 Beds) (Balcony)
Stayed in May 2024
Family
15 review
4.2/5
Very Good
Posted on Jul 12, 2024
The size of the room is big, the bathroom looks cheap and old.
Response from Property: 尊敬的客户,感謝您的入住並留下寶貴的意見,我們一直致力於為您打造一個温馨甜蜜之家,您入住得舒適舒心是我們的最高追求。期待您再次光臨。
Edward Curtain
MULAN HUAYUECozy 2-bed Room
Stayed in Dec 2022
Family
81 review
5.0/5
Outstanding
Posted on Feb 1, 2023
Best hotel in ancient town. Brand new renovations. Right in the middle.
Response from Property: 尊敬的客户,感謝您的入住,我們將繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗。再次感謝您的點評,真誠期待您的再次光臨!
minh thu
Guestroom - Double Occupancy
Stayed in Sep 2024
Solo travelers
14 review
4.5/5
Great
Posted on Oct 13, 2024
nice location
Response from Property: 尊敬的客户,感謝您的入住,我們將繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗。再次感謝您的點評,真誠期待您的再次光臨!
Shanyeyouju
Guestroom - Double Occupancy
Stayed in Nov 2024
Travel with friends
184 review
5.0/5
Outstanding
Posted on Jan 2, 2025
The inn is in a very good location, right next to the South Lake in Zhouzhuang Scenic Area, but the South Lake is under maintenance and you can't enter the park. In addition to the good location, the inn's hardware facilities and overall environment are also very good, suitable for vacation. Now I share with you the actual photos I took!
Original TextTranslated by Google
6/10
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and sincerely look forward to your visit again!
Guest User
Boutique Room (Double Bed)
Stayed in Nov 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The store manager's service hotline is thoughtful and directly connected to the entrance of the scenic area. The store is in a prime location, right inside the scenic area, and you can enjoy the scenery directly at the entrance. What's better is that the room is spacious and cost-effective. Clean, tidy and sanitary, a satisfactory stay. Good review!
Original TextTranslated by Google
Response from Property: 尊敬的客户,感謝您的入住,我們將繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗。再次感謝您的點評,真誠期待您的再次光臨!
АленаШа
Xin Lan Balcony Room
Stayed in Nov 2024
Couples
12 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Nice hotel in a water village. The staff was very helpful. We lost the plug for charging our phones, we went to the reception and they gave us a plug for the entire stay. We asked how to get to Shanghai, we got an answer. Everywhere is clean and well-kept. We really liked it.
Original TextTranslated by Google
Response from Property: 尊敬的客户,感謝您的入住,我們將繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗。再次感謝您的點評,真誠期待您的再次光臨!
Guest User
Boutique Room (Double Bed)
Stayed in Nov 2024
Couples
6 review
5.0/5
Outstanding
Posted on Dec 13, 2024
The boss's service attitude is super good and very enthusiastic. This is my most intuitive impression of this inn. It really makes people feel at home. The furnishings in the room are antique, and there is a small garden inside the inn. When I was doing the guide before, it said that this inn is at the innermost of Zhouzhuang. In fact, it's OK. I parked the car in the Fuguiyuan parking lot. It feels like I can watch and listen to the boss's explanation on the way to the inn, and I will arrive in a while.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and sincerely look forward to your visit again!
Guest User
Garden Room - With View (Balcony)
Stayed in Oct 2024
Family
9 review
4.7/5
Amazing
Posted on Dec 1, 2024
Very convenient location, easy to go anywhere, the room is very spacious, the experience is great, the balcony on the second floor is sunny. The store owner is polite and thoughtful, it was a great experience.
Original TextTranslated by Google
Response from Property: 尊敬的客户,感謝您的入住,我們將繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗。再次感謝您的點評,真誠期待您的再次光臨!
Guest User
Guestroom - Near River
Stayed in Oct 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 1, 2024
We booked a river view room. The owner was very hospitable. The hotel was clean and hygienic, and the river view was really great! I highly recommend this hotel to anyone traveling to Zhouzhuang!
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and sincerely look forward to your visit again!
Jinkuang7311
Courtyard Room
Stayed in Oct 2024
Family
30 review
4.0/5
Very Good
Posted on Nov 28, 2024
The owner of the B&B recommends parking at the Fuguiyuan parking lot. It takes about 15-20 minutes to walk in with a suitcase. It is still a bit far. It is almost at the innermost part of the scenic area, close to the Quanfu Long Bridge. The environment of the inn is quite good, with landscaping.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for staying with us. Fuguiyuan Parking Lot is the closest parking lot to our inn, and it takes about ten minutes to walk there. Thank you again for your review, and we sincerely look forward to seeing you again!
Guest User
Boutique Room (Double Bed)
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 31, 2024
The inn in the scenic area has a beautiful environment, with birds singing and flowers blooming, and has the characteristics of Jiangnan gardens. Go out and enjoy the scenery. The water shimmers with soft light at night, setting off the outline of the ancient bridge in the distance, like a beautiful painting.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and sincerely look forward to your visit again!