DoubleTree by Hilton Kyoto Station

DoubleTree by Hilton Kyoto Station Reviews

DoubleTree by Hilton Kyoto Station

15 Higashi Kujo Nishi Iwamotocho, Minami Ward, Kyoto City, Kyoto Prefecture, 601-8005, JapanView Hotel Details
DoubleTree by Hilton Kyoto Station
DoubleTree by Hilton Kyoto StationDoubleTree by Hilton Kyoto StationDoubleTree by Hilton Kyoto Station
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DoubleTree by Hilton Kyoto Station Guest Reviews

4.5/5
Great
68 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(68)
Positive reviews(66)
Reviews with photos/video(10)
Friendly owner(15)
Clean and tidy(14)
Awesome stay(13)
Great location(10)
Convenient location(10)
Delicious breakfast(9)
Easy to get around(8)
Classy environment(6)
Negative reviews(2)
Guest User
TWIN DELUXE ROOM
Stayed in Sep 2024
Travel with friends
7 review
4.2/5
Very Good
Posted on Sep 18, 2024
I had a fantastic experience staying at DoubleTree by Hilton Kyoto Station. The location is unbeatable, right across from Kyoto Station (near Shinkansen), making it incredibly easy to explore the city and access public transportation. The convenience of being so close to the station made my travel and sightseeing plans very efficient. From the moment I arrived, the staff made me feel welcome with their warm hospitality. The check-in process was smooth, and I appreciated the signature warm cookie—a nice touch! My room was modern, well-appointed, and very clean, with comfortable bedding that made for a restful night after a long day of exploring. I highly recommend DoubleTree by Hilton Kyoto Station for its perfect location, friendly service, and comfortable accommodations. I would gladly stay here again on my next visit to Kyoto!
Response from Property: We are honored that you chose the DoubleTree by Hilton Kyoto Station amongst the many hotels in Kyoto.It is our greatest pleasure to know that you have enjoyed your stay. We would like to also thank you for your inputs about our convenient location, and most of all our proud friendly staffs. We truly thank you for your nicest comments.We greatly look forward to welcoming you back again soon.
Guest User
TWIN DELUXE ROOM
Stayed in Jul 2024
Family
2 review
4.0/5
Very Good
Posted on Aug 3, 2024
Bed comfortable and room cleanliness are excellent Breakfast is good. I will go for this hotel for my next visit
Response from Property: We are delighted you chose DoubleTree by Hilton Kyoto Station for the first time!I'm glad to hear that you enjoyed your stay and we look forward to welcoming you back in the not so distant future.
SzeYong
Superior Double Room B - Smoking
Stayed in Apr 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on May 18, 2023
Affordable and convenient location. Many good restaurant nearby and the breakfast buffet is great!
Jacksjollies
Superior Double Room B - Smoking
Stayed in May 2023
Solo travelers
37 review
4.7/5
Amazing
Posted on May 5, 2023
Perfect location right next to Kyoto train station. Staff friendly and welcoming. Room big in comparison to many i stayed at in japan.
sahil
Deluxe Twin Room A - Smoking
Stayed in Apr 2023
Family
2 review
4.2/5
Very Good
Posted on Apr 15, 2023
I stayed here for 4 nights. Got a smoking room initially (because I booked that by mistake) but staff was helpful to give me an alternate option quickly. Room sizes were pretty decent. I could see shinkasen tracks from window which proved to be pretty helpful to keep my 2 year old busy for some time. Location was ok. Close to kyoto station but on the south side which is a little dull. Hotel looked newly built and staff was warm. Breakfast had japanese and western options. I tried primarily western food which was good but nothing great. Same menu everyday.
Guest User
KING PREMIUM ROOM
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 2, 2024
The room is bright, the bedding is comfortable, clean and sanitary, the transportation is convenient, the environment is elegant, the overall feeling is good, the staff is considerate, and it feels as warm as home. Recommended!
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Response from Property: Thank you for choosing to stay at the DoubleTree by Hilton Hotel Kyoto Station among many hotels, and for being satisfied with the rooms we arranged for you, the hotel's location, and the staff's service. We will sweep the bed and look forward to your visit again.
Guest User
TRIPLE DELUXE ROOM
Stayed in Aug 2024
Family
6 review
4.2/5
Very Good
Posted on Sep 15, 2024
A family of three booked a triple room. The room was too small and the suitcases could not be unfolded. The so-called three beds were actually an extra bed. The advantage was the good location.
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Response from Property: The location of our hotel has been well received by many customers. We are glad that you also feel its comfort and convenience. We sincerely apologize for the inconvenience caused by the insufficient description of the area on the website when you reserved a room. We recommend that you refer to our hotel's website when making your next reservation. It has more detailed descriptions of room area and bed size, and there are more preferential packages for you to choose from. We sincerely hope that we will have the opportunity to serve you again, and you are welcome to contact us at any time to tell us any comments or suggestions. We will continue to improve the luxury experience that is exclusive to you.
cinip
TRIPLE DELUXE ROOM
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 2, 2024
The hotel service attitude is very good👍🏾 Friendly and friendly staff👍🏾 What a great selection for the breakfast buffet
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Response from Property: Thank you very much for your compliments. Your satisfaction is our pleasure. We sincerely hope that you will stay at the DoubleTree by Hilton Kyoto Station again and spend a wonderful time with us!
Guest User
TWIN DELUXE ROOM
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 4, 2024
The newly opened international group hotel is not far from the back of Kyoto Station. The rooms and lobby are much more luxurious than those of local brand hotels.
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Response from Property: Thank you for your affirmation and support. Your praise is our great honor and motivation for progress. It is our biggest goal to provide guests with the most satisfactory service during their stay. In order to become customers' "favorite hotel in Japan," all our employees will do their best to improve service quality in the future. Hope to serve you again.
alicelai
TWIN DELUXE ROOM
Stayed in Jun 2024
Family
15 review
4.2/5
Very Good
Posted on Jun 28, 2024
The hotel is close to Kyoto Station, but it is quieter on the other side of the station, so there is nothing wrong with staying there. If you take the sightseeing bus, you need to walk through Kyoto Station on the other side. The front desk speaks good English, has no problem communicating, and is very helpful! Rich breakfast!
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Response from Property: Thank you for choosing to stay at the DoubleTree by Hilton Kyoto Station and being satisfied with the hotel's location, staff service, and breakfast service. The hotel's signature buffet breakfast has always been well received by many customers. We sincerely look forward to your use again.
wliu
TRIPLE DELUXE ROOM
Stayed in Sep 2024
Family
6 review
5.0/5
Outstanding
Posted on Sep 30, 2024
We booked a triple room, about 25 square meters. The space is OK. We played outside during the day and slept at night. We didn't feel that the space was insufficient. The biggest advantage of this hotel is that it is close to Kyoto Station, which is very convenient for travel. Kyoto Station has many delicious foods and shopping. The hotel is very clean and has the standard of Hilton Hotel. Nice hotel.
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Guest User
TWIN DELUXE ROOM
Stayed in Sep 2024
Family
2 review
2.5/5
Posted on Sep 9, 2024
The advantage is that it is close to Kyoto Station. There is also the Hilton brand there. The rooms are small and expensive. If you only want to travel, you can consider it. If you don't consider other things, it is not friendly to Chinese people.
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Response from Property: The location of our hotel has been well received by many customers. We are glad that you also feel its comfort and convenience. We are very sorry for letting you down and not providing you with satisfactory service. We will comprehensively review the valuable feedback you have given us and strive to improve service quality. Thank you very much for your feedback and we look forward to your visit again with the same enthusiasm as always.
Guest User
TRIPLE DELUXE ROOM
Stayed in Aug 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 30, 2024
The hotel has a very good environment and is very close to Kyoto Station. Not far away is the business district, which is convenient for shopping and traveling.
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Response from Property: We are honored that you are satisfied with the convenient location of the hotel and the surrounding environmental facilities. In order to become the first choice hotel loved by all our customers, all our employees will work together towards the goal of continuously improving service. At the same time, we also look forward to your visit again.
Rongshushangdeyueliang
TRIPLE DELUXE ROOM
Stayed in Aug 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Aug 16, 2024
It's just a little far from JR Station. If you go back too late, you have to go around the railway track, which is very inconvenient. It's OK if you don't have much luggage, but it will be very troublesome if you drag luggage.
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Response from Property: Thank you for your stay and review. The hotel will open on March 29, 2024. It is located about a 5-minute walk from the Kyoto Hachijo East Exit of JR Kyoto Station. It is an excellent location for business and tourism. It is surrounded by historically representative tourist attractions, food, Shopping attractions. All hotel staff sincerely look forward to your visit again.
Guest User
TRIPLE DELUXE ROOM
Stayed in Aug 2024
Family
1 review
4.2/5
Very Good
Posted on Aug 12, 2024
Pros: Great location, great breakfast! Cons: The room is too small, maybe this is the case for this type of hotel.
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Response from Property: We are honored that you are satisfied with the hotel's convenient location and our proud breakfast service. In order to become the first choice hotel loved by all our customers, all our employees will work together towards the goal of continuously improving service. At the same time, we also look forward to your visit again.