Kyoto Garden Palace Reviews

the room is quite big, and the service is very nice, almost anything I need could be found in the room

Location good 👍🏻 Not used to heater, find bit hot at night.

I came right after the concert and it was the best location, only 20 seconds away. I was very satisfied and comfortable. The room key is unique, but it has an analog feel and is actually more novel. The staff were friendly and I was very satisfied, so I plan to come back on my next trip to Kyoto.

Good location, good atmosphere, good service, and even better price, so I decided to stay here next time I'm in Kyoto.

It's right opposite Yuen Palace, which is very convenient. Kyoto is a place with a strong cultural atmosphere.

The palace grounds are quiet and the environment is nice, so I really like taking a walk.

1. The sanitation is average, the table is covered with dust 2. The whole room has a smell and cannot be ventilated 3. The people living opposite made noise all the time at night, which made me unable to sleep all night. The sound insulation is not good.

The room is very clean and the environment is beautiful. It is opposite the Kyoto Imperial Garden. There are two subway stations, Imadegawa and Utacho, on the left and right. It is very convenient for traveling and eating. The cherry blossoms in Kyoto Imperial Garden are very famous.

7:35 Morning exercise is at the Kyoto Gyoen Garden opposite, which was a place used by the imperial court in the Edo period. There was a drizzle🌧, and various cherry blossoms in full bloom or in bud dotted the entire morning, and the breath of spring filled the air. The pillow is very comfortable and meets my sleeping needs. The pillow is double-sided and one side is filled with an unknown white material. The small bucket containing discarded items is just where my arm can stretch my muscles. It’s very thoughtful. , a small object used for women to wash their face and tie their hair. A washcloth for bathing. Well arranged and practical The retro key🔑 is used to get electricity and is multi-functional, which avoids the problem of not being able to find the room card in the past. It can be retrieved immediately after entering and placing it properly.

The multi-purpose hall on the second floor is rented by many companies for conferences.

The parking attendant was very friendly and made me feel good even before I checked in.

The front desk service attitude is good! The environment is quiet and quiet, and the royal gardens are right outside your door. It is very suitable for family travel and vacation! About 300 meters from the subway station!

Compared to other hotels, there is an indescribable sense of cleanliness. Indescribably approachable.

For a normal three-star hotel, my order included three breakfasts (I also specified clearly when I placed the order, one adult and two children), but when I checked in, the front desk said that I ordered two breakfasts for two adults and one extra child. I don’t mind paying a few hundred yen more for a child’s meal every day, but the hotel refuses to acknowledge the fact that I ordered three breakfasts. It keeps saying that the booking agency told them it was only two breakfasts, and as a tourist city In Kyoto, the front desk staff impatiently told me that I didn’t understand English. Later, I had a stomachache in the morning and only let my two children use the two meal coupons. I went to the cafe for brunch by myself. When I checked out, I When I asked about the breakfast coupon, could you give me an explanation? The front desk actually said that in addition to the two breakfasts in my order, the third child was free, which was different from what was said before? ! Ctrip had a better attitude and refunded my money for the children’s breakfast for four days, but Kyoto Garden Palace Hotel refused to admit its mistakes and its attitude towards guests was very disappointing. Also, the check-out time of this hotel is very early at 11 o'clock. Because I have two children and a lot of luggage, I delayed my call for half an hour. The waiter came to my room and played the translator: If it is later than 11:30 A fee of 4,000 yen will be charged. It feels very cold. In fact, there is no special advantage to living next to the Imperial Palace. There are few convenience stores, restaurants and cafes around, which is far less convenient than the previous Shijo place. Coupled with this service attitude, I will definitely not stay here again next time. Wouldn't recommend either.