Ana Crowne Plaza Hotel Kyoto, an IHG Hotel

Ana Crowne Plaza Hotel Kyoto, an IHG Hotel Reviews

Ana Crowne Plaza Hotel Kyoto, an IHG Hotel

Horikawa-Dori, Kyoto, JapanView Hotel Details
Ana Crowne Plaza Hotel Kyoto, an IHG Hotel
Ana Crowne Plaza Hotel Kyoto, an IHG HotelAna Crowne Plaza Hotel Kyoto, an IHG HotelAna Crowne Plaza Hotel Kyoto, an IHG Hotel
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Ana Crowne Plaza Hotel Kyoto, an IHG Hotel Guest Reviews

4.2/5
Very Good
88 review
Verified reviews
Location4.3
Amenities4.0
Service4.3
Cleanliness4.2
Filter by:
Sort by:
All Reviews(88)
Positive reviews(83)
Reviews with photos/video(19)
Awesome stay(20)
Friendly owner(15)
Amenities were average(11)
Easy to get around(9)
Clean and tidy(7)
Great location(3)
Negative reviews(5)
Linh C
Standard Room
Stayed in Apr 2023
Family
5 review
4.7/5
Amazing
Posted on Apr 16, 2023
Could have give it 5stars if the bathroom is clean and not smell urine so bad. Others than that breakfast was awesome, Customer service was top not, location is perfect to go everywhere. Also they said they have bus service every 15 minutes to Kyoto station which is not true, we waited forever 1.5 hours or so, but they never came. We saw others hotel busses came by several times. I didn’t confront this to the front desk tho. We was taxi everywhere and it was cheap, furthest would be 20 minutes taxi drive and about 3,000 yen which is reasonable.
Anonymous User
Standard Double Room
Stayed in Jun 2023
Friends
8 review
5.0/5
Outstanding
Posted on Jun 27, 2023
Hotels in Japan are always nice, but this is awesome! We will come back again!
Guest User
Standard Twin Room
Stayed in Mar 2023
Family
1 review
4.2/5
Very Good
Posted on May 3, 2023
hotel was overbooked, has to transfer to another hotel for first night. not really happy at that night as feel tired after a long day but satisfy with the arrangement of a better hotel.
Guest User
Standard Room
Stayed in Mar 2023
Couples
1 review
4.2/5
Very Good
Posted on Mar 7, 2023
Some basic set up like shower head and USB power plug need upgrade.
Guest User
Standard Twin Room Non smoking
Stayed in Jun 2024
Couples
2 review
3.2/5
Posted on Jun 6, 2024
How should I put it? This hotel is located near Nijo Castle, and the subway and bus are quite convenient. I personally recommend staying near Shijo to save a lot of transportation costs. I don't think it's very convenient to live there. The room facilities are very old and need to be considered. The good thing is that the hotel has a shuttle bus to Kyoto Station. The service is good and they will help you carry your luggage, but the frequency is relatively small. I may not stay here again next time I go to Kyoto. I prefer to stay in a hotel near Sanjo/Shijo.
Original TextTranslated by Google
Anonymous User
Standard Twin Room Non smoking
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 30, 2024
The room is nice, clean and spacious. It is right next to Nijo Castle. It is not very convenient to eat around, and it is a long way to go to the supermarket. Eating in the hotel is expensive.
Original TextTranslated by Google
まりまりまりちゃん
Standard Twin Room Non smoking
Stayed in Mar 2024
Family
6 review
2.0/5
Posted on Mar 10, 2024
I feel lonely. This is the third hotel I've stayed at around Nijo Castle, but compared to the newer hotels, it feels less lively and less eager to sell. I ate Teppanyaki, but I thought it could be a little more lively. The waiters were quick to put down dishes and were still eating, so they didn't seem busy. All the staff were polite.
Original TextTranslated by Google
Brook Yang
Single Room Non smoking
Stayed in Feb 2024
Solo travelers
21 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The location of the hotel is very good, right opposite Nijo Castle. Morning is a good time to avoid the crowds and visit Nijo Castle early. There is the "Nijo Castle" subway station nearby, as well as buses No. 9 and 50 to JR Kyoto Station, and buses No. 63 and 66 to Arashiyama. It is very convenient to go anywhere; The bedding is comfortable, the bathroom is large enough, and the supplies are from POLA, which smells good and is easy to use.
Original TextTranslated by Google
Guest User
Standard Twin Room Non smoking
Stayed in Jan 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Jan 6, 2024
It was nice to have a pool. The location is quiet, but it's easy to explore. It would have been better if we could use the pool in the morning.
Original TextTranslated by Google
Guest User
Standard Twin Room with Single Sofa Bed Non smoking
Stayed in Dec 2023
Family
7 review
3.5/5
Posted on Feb 2, 2024
The hotel is quite satisfactory, the rooms are indeed older, and the breakfast is okay. The location is in Nijo Castle, which is more suitable for self-catering. I chose it because it has free parking. However, it is more convenient to take the subway to get to the central area of ​​Kyoto. The New Year's Eve breakfast is thoughtful
Original TextTranslated by Google
Anonymous User
Single Room Non smoking
Stayed in Sep 2023
Solo travelers
1 review
4.5/5
Great
Posted on Oct 1, 2023
The room does not have many facilities and has a sense of age. After all, it is a special room, but it has everything it needs (it also comes with a humidifier and disinfectant wipes), making it warm and comfortable. The breakfast buffet is pretty good, the shuttle bus to Kyoto Station is also very convenient, and there are supermarkets nearby.
Original TextTranslated by Google
6/10
Guest User
Standard Twin Room Non smoking
Stayed in Aug 2023
Family
2 review
4.5/5
Great
Posted on Aug 31, 2023
The room is big enough, the transportation is quite convenient, and the facilities are relatively old. After all, it is a building in the 1980s. Just across from Nijo Castle. Depending on the attractions that need to be visited, whether everyone thinks it is convenient is a matter of opinion. Members can check out at two o'clock. There is a shuttle bus to and from Kyoto Station, and the official website has a fixed departure time.
Original TextTranslated by Google
Standard Twin Room Non smoking
Stayed in Feb 2024
Family
3 review
2.7/5
Posted on Feb 27, 2024
The bathroom curtains were smelly, the equipment in the room was old, and the cost performance was poor.
Original TextTranslated by Google
Guest User
Single Room Non smoking
Stayed in Feb 2024
Solo travelers
1 review
4.5/5
Great
Posted on Feb 21, 2024
The location was very good, but I was disappointed that the view was not on the Nijo Castle side. I think if I knew more about the hotel's free shuttle bus from Kyoto Station, I would have enjoyed my trip even more. I arrived too early to check in, so I asked if I could leave my luggage there, but since the room was ready, I was able to check in early. Late check-out until 11:00 was also helpful.
Original TextTranslated by Google
Yongyuandeninghai
Standard Twin Room Non smoking
Stayed in Feb 2024
Solo travelers
439 review
5.0/5
Outstanding
Posted on Feb 17, 2024
I will stay here again if I come to western Japan. It is very close to the train station and can be easily reached by taking a taxi. If you have enough time, you can also use the subway to go to the train station. There are restaurants and shopping nearby.
Original TextTranslated by Google