Urban Hotel Kyoto

Urban Hotel Kyoto Reviews

Urban Hotel Kyoto

4-59 Fukakusa Nishiura-cho, Kyoto, JapanView Hotel Details
Urban Hotel Kyoto
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Urban Hotel Kyoto Guest Reviews

4.1/5
Very Good
93 review
Verified reviews
Location3.9
Amenities4.0
Service4.2
Cleanliness4.2
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All Reviews(93)
Positive reviews(87)
Reviews with photos/video(17)
Awesome stay(19)
Clean and tidy(14)
Great service(10)
Great value for money(9)
Too noisy(5)
Tasty food(5)
Negative reviews(6)
DWITYA
Semi Double Room
Stayed in Apr 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on Apr 23, 2024
good hotel, near fushimi inari +/-900meters. good breakfast. the receptionist forgot to give me a breakfast voucher. When I asked in the morning where breakfast was, she said, needed a voucher, she just gave me a voucher
Response from Property: Thank you for choosing our hotel and sharing your experience with us.We are glad to hear that you enjoyed your stay and found our hotel to be good, especially with our breakfast offerings and proximity to Fushimi Inari Shrine.We apologize for the inconvenience caused by the oversight with the breakfast voucher. We will address this issue with our reception team to ensure that such incidents are avoided in the future.We appreciate your feedback and hope to have the opportunity to welcome you back for an even better experience.Urban Hotel KyotoKyoka Kawaguchi
Guest User
Semi Double Room
Stayed in Apr 2024
Family
10 review
4.2/5
Very Good
Posted on May 11, 2024
A bit far from station. Nuce frontdesk. Small room. Nice restaurant.
Response from Property: Thank you for your feedback.We apologize for the distance from the station. We will consider providing more convenient transportation options to make it easier for guests to reach the station.We are glad to hear your positive comments about the front desk service and restaurant. Your feedback is important to us, and we will continue to work on improving our services and enhancing the quality of our rooms for a more enjoyable experience during your next stay.We look forward to serving you again. If you have any other questions or need further assistance, please feel free to let us know.Urban Hotel KyotoKyoka Kawaguchi
Anonymous User
Double Room
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 25, 2024
Wonderfull place with great hall, nice, spacious room, but a little bit outdated bathroom(a lot of yellow plastic kinda ruins the whole vibe). But overall, I highly recommend to stay there. Fushimi Inari just 15 min walk from there.
Response from Property: Thank you for sharing your experience with us.We are delighted to hear that you enjoyed our wonderful hall and found the room to be nice and spacious. We apologize for any inconvenience caused by the outdated bathroom, and we will certainly take your feedback into consideration for future improvements.It's great to know that you highly recommend staying with us, and we're glad that Fushimi Inari Shrine is just a 15-minute walk away, adding to the convenience of our location.We appreciate your recommendation and look forward to welcoming you back in the future. If there's anything else we can do to make your next stay even better, please let us know.Urban Hotel KyotoKyoka Kawaguchi
YUU
Run Of House
Stayed in Apr 2024
Couples
5 review
4.7/5
Amazing
Posted on Apr 13, 2024
You don’t need to bring any staffs cuz there are lots of amenities about face wash, cleansing, face milk, toothbrush etc.. so you should bring YOU and existed your heart 🤙
Response from Property: Thank you for highlighting our extensive range of amenities, including face wash, cleansing products, face milk, toothbrushes, and more. We strive to provide everything our guests need for a comfortable stay, so they can simply bring themselves and their hearts. Your kind words mean a lot to us, and we look forward to welcoming you back in the future.Urban Hotel KyotoKyoka Kawaguchi
Altair Rey Emia
Semi Double Room
Stayed in Apr 2024
Couples
7 review
4.7/5
Amazing
Posted on Apr 7, 2024
Room is clean but definitely not spacious. Hotel is mins away from walking to the nearest station and some delicious restaurants nearby as well as convenience store.
Response from Property: Thank you for your feedback.We are glad to hear that you found our rooms clean. However, we apologize if they were not as spacious as you had hoped. Our location near the station and surrounded by delicious restaurants and a convenience store is indeed convenient for our guests.We appreciate your input and hope to welcome you back for another pleasant stay.Urban Hotel KyotoKyoka Kawaguchi
Alok Kumar
Single Room
Stayed in Jan 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 11, 2024
Very nice hotel clean rooms and good location. Parking available in hotel but you need to pay. Nice stay
Response from Property: Thank you very much for staying at Urban Hotel Kyoto.We hope you enjoyed our breakfast buffet during your stay.We have prepared many dishes using local Kyoto ingredients.We hope you will have the opportunity to enjoy our breakfast buffet again.Thank you very much for taking time out of your busy schedule to give us your feedback.Urban Hotel KyotoSales Management Department Matsuno
Kar Hoe
Semi Double Room
Stayed in Mar 2024
Friends
5 review
4.7/5
Amazing
Posted on Mar 23, 2024
Nice place but a bit small
Response from Property: Thank you very much for staying at Urban Hotel Kyoto.We hope you had a relaxing time.The breakfast buffet is open every day, and you can purchase a ticket on the day even if it is not included in your reservation plan.Kyoto is also very attractive during the autumn leaves season, so please come and visit us.I look forward to seeing you again.Urban Hotel Kyoto Higashitani
A
Semi Double Room
Stayed in Dec 2023
Couples
3 review
4.7/5
Amazing
Posted on Dec 19, 2023
Good.
Guest User
Single Room
Stayed in Jun 2024
Business travelers
2 review
4.5/5
Great
Posted on Jun 29, 2024
The service was good, the rooms were clean and neat, and I had a pleasant stay.
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Semi Double Room
Stayed in Mar 2024
Couples
2 review
4.0/5
Very Good
Posted on Mar 27, 2024
The building is old, but it has been completely renovated so you can stay comfortably. There were also some negative comments about the cleanliness, but there were no problems at all. There are no problems with the shower drainage or water pressure. There is a refrigerator and hair dryer in the room, and various amenities are placed in front of the elevator so you can take them freely. I made a reservation through trip.com, and for 12,000 yen for two people and a Saturday night stay with breakfast, I was satisfied. The regular breakfast price of 2,200 yen may be high, but if it costs 12,000 yen for two people including breakfast, it can only be called a good deal. There is a wide variety of food and it is delicious. What I particularly liked were the nostalgic meatballs. Kyoto obanzai was also good. The whipped butter spread on the bread is also very delicious, and the paper towels are large and thick. It's nice to see such attention to detail. Parking is available for an additional fee, and as per the reviews, the entrance to the basement is indeed narrow and dark, so it may be difficult for beginners. However, you can park your car before and after check-in and out, so It is convenient if you decide to go sightseeing around the city by train.
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Guest User
Run Of House
Stayed in Apr 2024
Family
2 review
1.2/5
Posted on Apr 6, 2024
Showa: Cheap, so requests not accepted
Original TextTranslated by Google
Response from Property: Thank you for using our service. We apologize for not being able to meet your expectations. We are sorry that we were unable to meet your expectations. We take your feedback seriously and will strive to improve our services. We look forward to seeing you again. We will do our best to provide you with better service next time. Kawaguchi, Sales Management Department, Urban Hotel Kyoto
leon-guo
Semi Double Room
Stayed in Jun 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Jun 29, 2024
Although the hotel decoration is a bit old, it is still relatively clean and sanitary. It is worth mentioning that the breakfast is very rich and there are many choices. It is also close to the station and the Inari Shrine. It is recommended to stay
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Guest User
Single Room
Stayed in Dec 2023
Solo travelers
52 review
5.0/5
Outstanding
Posted on Dec 11, 2023
Walk about 100 meters out of Fukakusa Station, turn left and pass a traffic light to reach the hotel. The hotel is about 400 meters away from the station, and it is really easy to find. Across the road from the hotel is an IKEA supermarket, and next to the hotel is a bakery. The hotel's buffet restaurant is open both inside and outside, and the buffet breakfast provided by the hotel was excellent. It was unforgettable for me and I will stay here again in the future.
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Response from Property: Thank you very much for staying at the Alba Hotel Kyoto. We hope you have a relaxing time during your stay. In addition to Fushimi Inari Taisha Shrine, there is also Fujimori Shrine, which is famous for hydrangeas, near the hotel. Please try it next time. Looking forward to seeing you again Urban Hotel Kyoto Higa****ani
Dongchengzaichengdong
Semi Double Room
Stayed in Nov 2023
Friends
15 review
1.2/5
Posted on Nov 23, 2023
This is the worst hotel I have ever stayed in in Japan. For example: 1. The equipment was old, and I found out after ordering that it had been renovated in 15 years; 2. The noise was so loud that I broke down. I found out that the noise was coming from the refrigerator, so I unplugged the refrigerator, suspecting that it was the old refrigerator. . Secondly, the noise from the air conditioner was so loud that I slept for two hours in one night. 3. The staff is inefficient. When reporting the situation, they will just smile bitterly and leave it alone. They are speechless. 4. This place is really remote.
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Response from Property: Thank you very much for staying at Kyoto City Hotel. We sincerely apologize for the inconvenience our room facilities have caused you on multiple occasions. We will share all feedback received from customers with our staff to make improvements. I feel so sorry. Thank you for taking time out of your busy schedule to post. Urban Hotel Kyoto Higa****ani
First Principles
Semi Double Room
Stayed in Oct 2023
Business travelers
26 review
5.0/5
Outstanding
Posted on Nov 30, 2023
The hotel room is very clean, comfortable and convenient, with slippers and storage cabinets included. The TV is huge. Breakfast was also good. The transportation is very convenient, the front desk is very attentive and patient, and it is a very good stay experience. Looking forward to your next stay.
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Response from Property: Thank you for staying at Kyoto City Hotel. Thank you very much for your many compliments. We also offer a buffet lunch, so please enjoy it. recommend. If you come to Kyoto again, please stay at City Hotel Group. Urban Hotel Kyoto Higa****ani