Miyako Hotel Kyoto Hachijo

Miyako Hotel Kyoto Hachijo Reviews

Miyako Hotel Kyoto Hachijo

17, Nishikujo-Inmachi, Minami Ward, Kyoto City, Kyoto Prefecture, 601-8412, JapanView Hotel Details
Miyako Hotel Kyoto Hachijo
Miyako Hotel Kyoto HachijoMiyako Hotel Kyoto HachijoMiyako Hotel Kyoto Hachijo
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Miyako Hotel Kyoto Hachijo Guest Reviews

4.6/5
Great
2057 review
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(2057)
Positive reviews(2028)
Reviews with photos/video(482)
Easy to get around(360)
Large rooms(212)
Convenient for shopping(209)
Delicious breakfast(135)
Close to train station(44)
Tasty restaurant(38)
Luggage delivery service(29)
Stayed multiple times(27)
Negative reviews(29)
Guest User
Standard Floor Compact Twin Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The room was spacious and comfortable for two . Location was superb and the reason I chose this hotel. Only one pedestrian walk away from Kyoto Station which is the best choice if planning to use public transport to move around. The staffs are all super helpful and friendly. Malls, Restaurant and convenience stores are in vicinity as well. Would definitely stay here if coming to Kyoto again. And you can store your luggage if you came earlier than designated Check In time so no worries about your lugagge.
Anonymous User
Standard Floor Double
Stayed in Sep 2024
Couples
2 review
4.5/5
Great
Posted on Sep 14, 2024
Convenient location. Near to JR and the room are big enough compared to other hotels in Japan. Easy access to a lot of places. No early check in however you are able to deliver your luggage and go to nearby shopping malls to spend your time. Will definitely book again if I travel to Kyoto.
Response from Property: Thank you for your wonderful review! We're thrilled to hear that you enjoyed our convenient location and spacious rooms. It's great to know that you found it easy to access various attractions and shopping areas nearby. We appreciate your understanding regarding the early check-in policy, and we're glad you could make the most of your time exploring the area. We look forward to welcoming you back on your next trip to Kyoto! Safe travels!
Guest User
Standard Floor Compact Twin Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 16, 2024
I love the atmosphere of the hotel, it was free and warm, a quite typical hotel. The staff I saw when I was staying in this hotel smiled all the time. I will definitely stay in this hotel again for my next trip in Kyoto.
Response from Property: Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the warm and inviting atmosphere of our hotel. It's great to know that our staff made a positive impression with their smiles. We look forward to welcoming you back on your next trip to Kyoto. Safe travels until then!
Anonymous User
Standard Floor Double
Stayed in Jul 2024
Solo travelers
10 review
4.0/5
Very Good
Posted on Jul 31, 2024
The hotel looks dated from the outside, is very modern in the lobby with machines for checking in and out, and then the rooms are also quite dated. The hotel is quite big, and you can be unfortunate to get a room far away from the lifts. The rooms are decent and clean. The bathroom is okay, but there wasn’t much caulk next to the shower so the water from the shower that hit the wall was just sliding down underneath the bath… very strange. On each floor there is one room where you can get ice and water, it also has a vending machine.
Response from Property: Thank you for taking the time to share your feedback with us. We appreciate your observations regarding the hotel's exterior and the modern amenities in the lobby. We're glad to hear that you found the rooms to be clean and decent, although we understand that some aspects may not have met your expectations. Your comments about the bathroom have been noted, and we will address the caulking issue to ensure a better experience for our future guests. We’re also pleased that you found the ice and water stations on each floor convenient. Thank you once again for your insights. We hope to have the opportunity to welcome you back in the future for an improved stay.
Anonymous User
Standard Floor Double
Stayed in Aug 2024
Couples
13 review
4.5/5
Great
Posted on Aug 16, 2024
Good location. Spacious room. Polite front desk. Easy to self check in and check out.
Response from Property: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our convenient location and spacious rooms. Our team takes pride in providing polite service, and we're glad you found the self check-in and check-out process easy. We hope to welcome you back soon for another great stay!
SwissRoll
Standard Floor Compact Twin Room
Stayed in Jul 2024
Solo travelers
31 review
4.2/5
Very Good
Posted on Jul 28, 2024
The hotel is very clean! The location is perfect as it’s right opposite Kyoto Station. It’s also quite near some sightseeing hotspots which are easily accessible from the hotel via buses. Plenty of shops and restaurants make getting whatever that’s needed hustle free.
Response from Property: Thank you for your wonderful review! We are thrilled to hear that you found our hotel to be very clean and that our location met your expectations. Being right opposite Kyoto Station certainly makes it convenient for our guests to explore the city and its attractions. It's great to know that you enjoyed the nearby shops and restaurants, making your stay even more enjoyable. We hope to welcome you back soon for another memorable experience!
Yukimi kim
South Wing Double
Stayed in Jul 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 26, 2024
The hotel is very clean, the staff is cheerful and enthusiastic. Busy and convenient shopping area fully surrounding the hotel. Opposite is Kyoto's central tram station. Just cross the red light and green light and walk for 2 minutes to get to the shinkansen station. great💕💕
Response from Property: Thank you very much for your positive review. We are delighted to hear that you had an enjoyable stay with us and found the hotel to be clean and well-situated. Our team takes great pride in providing exceptional service, so we are pleased that you found the staff to be cheerful and enthusiastic. The convenient location with easy access to shopping and transportation is certainly a highlight of our hotel. We appreciate you taking the time to share your experience, and we hope you will have the opportunity to visit us again in the future.
Guest User
Standard Floor Regular Twin
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 24, 2024
It’s a big and splendid hotel The room is spacious with a long sofa The location is excellent with the Kyoto train station and bus station nearby. You can go to a lot of places easily. The station is in a shopping mall where you can go shopping and taste various food there
Response from Property: Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay with us and found our hotel to be spacious and splendid. Our location is indeed a highlight, and we’re glad you appreciated the convenience of being close to the Kyoto train and bus stations, as well as the shopping mall. We hope to welcome you back soon for another memorable experience!
Guest User
Premium Floor Moderate Double(Renovated In 2023)
Stayed in Jul 2024
Couples
9 review
4.2/5
Very Good
Posted on Aug 2, 2024
You have still walk some distance from the JR station, but there are many shops and restaurants under the railway bridge to entertain you. The room was said to be renovated in 2023 and I am not really impressed. The room is comfortable and quiet (facing the inside garden) and the breakfast is good (use the French restaurant - the other restaurant is not as good and I did not try the Japanese breakfast this time), staff are willing to help.
Response from Property: Thank you for sharing your feedback with us. We appreciate your comments regarding the distance from the JR station. We're glad to hear that you found the area lively with shops and restaurants to explore. While we strive to provide a fresh and impressive experience with our renovations, we regret that we did not meet your expectations this time. It's great to know that you found your room comfortable and quiet, and that you enjoyed our breakfast offerings at the French restaurant. We take pride in our staff's willingness to assist, and we will continue to work on enhancing our guests' experiences. Thank you once again for your insights, and we hope to welcome you back in the future!
AndyFrancisco
South Wing Twin
Stayed in Aug 2024
Business travelers
3 review
4.0/5
Very Good
Posted on Aug 14, 2024
Location is nice.. just opposite of the station. Place and food is quite good.
Response from Property: Thank you for your kind words! We're thrilled to hear that you enjoyed our convenient location and found the food to your liking. We hope to welcome you back soon for another pleasant stay!
Guest User
South Wing Twin 2F With Extra Bed (Renovated In 2021)
Stayed in Jul 2024
Family
5 review
4.2/5
Very Good
Posted on Jul 7, 2024
Excellent location as the hotel is just across the main kyoto station. Lots of restaurants at the station and convenient marts and aeon mall beside. Hotel is big and can be quite confusing. Overall great experience staying here.
Response from Property: Thank you for your wonderful review! We're thrilled to hear that you enjoyed our excellent location, just steps away from Kyoto Station. It's great to know that you found the nearby restaurants, convenience stores, and Aeon Mall convenient for your needs. We appreciate your feedback regarding the size of the hotel and understand that it can be a bit confusing. Our team is always here to assist you with any questions or directions you may need during your stay. Thank you once again for your kind words. We hope to welcome you back for another great experience in the future!
InquiTrip
Premium Floor Twin(Renovated In 2023)
Stayed in Jun 2024
Family
11 review
4.7/5
Amazing
Posted on Jun 27, 2024
The renewed rooms were nice. The only thing I didn’t like was the toilet paper that was so ridiculously thin that deserved a Guinness record prize for the thinnest paper 😁
Response from Property: Thank you for your feedback! We're glad to hear that you enjoyed the renewed rooms. Your comments about the toilet paper have been noted, and we appreciate your input. We strive to provide a comfortable experience for all our guests, and your insights help us improve. We hope to welcome you back soon for an even better stay!
Anonymous User
Standard Floor Compact Twin Room
Stayed in Jun 2024
Family
11 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Hotel room was very spacious and comfortable for family. Conveniently located at Kyoto station for our daily commute and meals!
Abhi T
Standard Floor Compact Twin Room
Stayed in Jun 2024
Family
9 review
4.5/5
Great
Posted on Jun 24, 2024
Very Good Stay, Just walking distance to Kyoto Station makes it very convenient. Would be good to have microwave oven in room but nevertheless all my request to heat up items were fulfilled. Housekeeping Staff Manisha / Bibisha / Kopila were excellent. All in all great stay!
Response from Property: Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay and found our location convenient, just a short walk from Kyoto Station. We appreciate your feedback regarding the microwave oven in the room and are glad that our team was able to assist you with your heating requests. It's fantastic to know that our housekeeping staff, Manisha, Bibisha, and Kopila, made a positive impression during your visit. Thank you once again for your kind words. We look forward to welcoming you back for another great stay!
Jon AV Contractors UK
Standard Floor Compact Twin Room
Stayed in Jun 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Such a great hotel/ in the middle of everything and next to the train station, food is excellent .. don’t try to book in early as the check in is computer AI and will only work from 2pm and check out is the same ,(don’t be late on check out )
Response from Property: Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and found our location convenient, as well as our food offerings. We appreciate your understanding regarding the check-in and check-out times. Our automated system is designed to ensure a smooth experience for all our guests. We hope to welcome you back soon for another great stay!