HOTEL ABEST GRANDE KYOTO KIYOMIZU

HOTEL ABEST GRANDE KYOTO KIYOMIZU Reviews

HOTEL ABEST GRANDE KYOTO KIYOMIZU

Sujyakucho 423, Higashiyama Ward, Kyoto City, Kyoto Prefecture, 605-0901, JapanView Hotel Details
HOTEL ABEST GRANDE KYOTO KIYOMIZU
HOTEL ABEST GRANDE KYOTO KIYOMIZUHOTEL ABEST GRANDE KYOTO KIYOMIZUHOTEL ABEST GRANDE KYOTO KIYOMIZU
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HOTEL ABEST GRANDE KYOTO KIYOMIZU Guest Reviews

4.5/5
Great
74 review
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.4
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All reviews(74)
Positive reviews(68)
Reviews with photos/video(17)
Awesome stay(22)
Great service(22)
Clean and tidy(14)
Great location(14)
Convenient location(11)
Easy to get around(10)
Great value for money(6)
Negative reviews(6)
Bangkit28
Eco Twin
Stayed in Nov 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 13, 2023
Hotel was clean, customer service was great. Check in didn’t take much time that I can smoothly enter my room. The location itself is quiet, but you’ll find bus stop in front of the hotel so you can travel easily from there by city bus. After checking out, they were willing to store your luggage, so don’t mind your luggage when you still want to stroll around the city after check out. Over all it was a great stay! Thank you!
Response from Property: Thank you very much for choosing Hotel Abest Grande Kyoto Kiyomizu out of many accommodation facilities. We are very honored to receive such a high evaluation.We will continue to work sincerely while paying close attention to the feelings of our customers.Our hotel is quite convenient as we have a bus stop and a station in front of our hotel. I hope you had a great time exploring around Kyoto.Thank you for taking the time out of your busy schedule to post your review. We wish you good health and happiness, and we look forward to seeing you again. Thank you very much.Hotel Abest Grande Kyoto Kiyomizu  Front Desk Staff
Guest User
Twin Room
Stayed in Apr 2024
Family
4 review
2.7/5
Posted on Apr 20, 2024
Although the railway station is close, if you want to go to the city center, you still need to transfer twice.
Response from Property: Thank you very much for choosing our hotel out of many accommodation facilities. As you said, the train that runs near our hotel is the Keihan Railway, so the bus is convenient for getting to Kyoto Station.
Bennyben
Eco Twin
Stayed in Mar 2024
Travel with friends
6 review
3.7/5
Posted on Apr 4, 2024
The hotel's location is quite good, close to public transportation stations, the Kamo River, and nearby shops, and not far from Kiyomizu Temple. The front desk service attitude is very good, but the hotel rooms are somewhat below the standard of a 4-star hotel; they are not spacious, the soundproofing of the windows is very poor, and the exhaust device in the room makes a loud noise at night. When the elevator opens on the ground floor, it leads directly to the dining area, and the smell of food fills the entire floor. Isn't this too close?
Response from Property: Thank you very much for choosing our hotel from among the many accommodation facilities available. Thank you for your valuable feedback. The issues with the size of the rooms, soundproofing, and elevators are related to the facilities, so we cannot immediately improve them, but we will consider them based on your opinions.
Ruth
Single Room
Stayed in Mar 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Mar 18, 2024
A hotel in a very convenient location to explore Gion. Very clean. With very polite and helpful staff.
Response from Property: Thank you very much for choosing Hotel Abest Grande Kyoto Kiyomizu amongst all other accommodation options.We are very grateful for your kind words of praise.We are very relieved that you were able to enjoy the unique facilities of our hotel at a leisurely pace.We would like to welcome you again and again in the future with our warm hospitality.We look forward to serving you for many years to come.Hotel Abest Grande Kyoto Kiyomizu Front Desk Staff
Stephenongch
Twin Room
Stayed in Dec 2023
Couples
5 review
4.0/5
Very Good
Posted on Dec 31, 2023
A green hotel with limited space for large luggage and restricted amenities with no bottled water offered or alternative water cooler. 20 minute walk to UNESCO Temple. 5 minute walk to Keihan station. Next to Double Tree Hilton and close to convenience stores Lawson and Family Mart. Staff are kind and will keep luggage after strict checkout at 11am.
Response from Property: Thank you very much for choosing Hotel Abest Grande Kyoto Shimizu for your first stay among many hotels.We are very relieved to hear that you had a good rest during your stay with us.We will continue to strive to satisfy our guests with our cheerful service and smiling faces.We look forward to serving you for many years to come.Hotel Abest Grande Kyoto Kiyomizu Front Desk
Anonymous User
Eco Twin
Stayed in Feb 2023
Family
26 review
4.0/5
Very Good
Posted on Mar 1, 2023
Good hotel to stay, clean and tidy, stay in second time, staffs are helpful.
Response from Property: Thank you very much for visiting our hotel again. We are very grateful for your compliments. Did you experience any inconvenience during your stay? I am also very proud to receive compliments from customers who are discerning in their customer service. As a hotel and hotel person who is worthy of your feedback, we will continue to work even harder in the future. With the heartfelt words of our customers in mind, we will continue to work hard every day to put the comfort and satisfaction of our customers first, without being complacent as a new hotel. We hope that you will be able to escape from your everyday life and enjoy a heart-enriching trip next time. We wish our customers all the best in their future endeavors. thank you very much. Hotel Abest Grande Kyoto Shimizu Front Staff
Cam Gabriel
Deluxe Twin
Stayed in Apr 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on Apr 25, 2023
Nice and spacious. The room as well as the staff are great. The location is great, near the station and easy to find. For improvement, I suggest a system when one room/person could not hoard both of the laundry machines for several cycles.
Response from Property: Thank you very much for choosing Hotel Abest Grande Kyoto Shimizu from among the many accommodation facilities available. All of our staff are very pleased to hear that you had a relaxing and relaxing stay. All of our staff members value the customer's perspective, so warm words like this are the best encouragement for them. However, regarding your valuable requests, there are some areas that cannot be improved right away, so we will use your valuable opinions as a reference and discuss them with all of our staff, working diligently every day to ensure customer satisfaction. I will do my best. We wish you all the best in your future endeavors and look forward to your return. thank you very much. Hotel Abest Grande Kyoto Shimizu Front Staff
Guest User
Twin Room
Stayed in Jun 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Jun 21, 2024
all good
Response from Property: We are really appriceiated by your good words for us even though we are in progress.Your comment became a good motivation for us to make our services better. Thank you so much.
Xiaonuomi
Single Room
Stayed in Aug 2024
Solo travelers
21 review
5.0/5
Outstanding
Posted on Sep 1, 2024
I have to say that this price-performance ratio is beyond my imagination. The room was automatically upgraded to a double room, which is about 20 square meters, which is considered large in Japan. The lobby has free POLA cleansing oil, cleansing milk and other disposable items, which is really convenient! There is also happy hour from 5 to 7 pm, and the first glass of wine is free🆓 Just outside the door is the Keihan Line's Kiyomizu Gojo Station, and a few steps to the Kamogawa River, haha, great
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6/7
Guest User
Suite
Stayed in Aug 2024
Family
11 review
5.0/5
Outstanding
Posted on Aug 23, 2024
The roadside is a bit noisy at night, but everything else is OK. There is a washing machine and it is convenient.
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Tianshangdemeng195
Twin Room
Stayed in Jul 2024
Family
8 review
4.6/5
Great
Posted on Aug 12, 2024
Transportation: The hotel is right next to Kyoto Gojo Station. It is very convenient to travel by subway as soon as you come out. It is a bit far from the bus station. It is within walking distance from Kiyomizudera Temple. Life: Opposite the hotel are three major convenience stores, where breakfast is served, cheap and affordable. There are also many restaurants nearby, but the prices are relatively expensive. Shopping: There is really no shopping nearby Hotel hardware: The consistent style of Japanese hotels is small and exquisite. Although small, the design is exquisite, the hygiene and supplies are of high quality, and it is still very comfortable to stay. In particular, they also provide disposable skin care products, makeup remover, lotion, and moisturizer, which is really considerate. The most important thing is that it is very quiet. I don't know if it is because of the good sound insulation of the hotel or the usual Japanese style. I stayed here for four days and did not hear any noise at all. I slept well every night. The only complaint I have is that there is no air conditioning in the corridor. It’s so hot when you step out of the room.
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Guest User
Eco Twin
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Great hotel at a great price! Highly recommended!
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Guest User
Twin Room
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 19, 2024
The location is very good. It is close to the subway station and bus station and is convenient for transportation. You can walk to several major attractions and commercial streets. The service is thoughtful and enthusiastic. Good value for money.
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Response from Property: Thank you very much for choosing our hotel among many accommodation facilities. As you said, our hotel is located in front of the Keihan Main Line "Kiyomizu Gojo" station, and transportation is convenient. It is close to Kiyomizu Temple, entertainment street Miyagawacho, Yasaka Shrine, etc., and it is recommended to take a leisurely walk while sightseeing. We will continue to work harder to provide you with a service that is closer to our customers and cherish every once-in-a-lifetime opportunity every day. I hope you will continue to support us in the future.
Guest User
Eco Twin
Stayed in Feb 2024
Travel with friends
34 review
4.5/5
Great
Posted on Feb 18, 2024
The location is very good, you can walk to Kiyomizudera Temple, and the hotel facilities and services are very good. However, there were hairs of unknown origin on the bed that day, which detracted from the points. .
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Response from Property: Thank you very much for choosing Hotel Abest Grande Kyoto Kiyomizu from among many accommodation options. We are very sorry that you had an unpleasant experience with our cleaning work. As a hotel, we have received many embarrassing responses, and we are deeply sorry for this... We will seriously consider your valuable feedback, and we will take immediate action for issues that can be improved immediately, and we will resolve issues that require further consideration as soon as possible. We will continue to reflect on these issues and make every effort to improve. I hope you can give us another chance and welcome you to visit again. Front desk staff of Hotel Abest Grande Kyoto Kiyomizu
_Pariss
Single Room
Stayed in Feb 2024
Other
8 review
5.0/5
Outstanding
Posted on Feb 6, 2024
The uncle at the front desk and the little girl and boy all provide very good service. Thank you. It is just off the fifth line of Qingshui. I recommend everyone to stay here. It is a 15-minute walk from Kiyomizu Temple and Ninnanza. I will choose this restaurant next time I come, it is very cheap and the service is very good.
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Response from Property: Thank you very much for choosing Hotel Abest Grande Kyoto Shimizu as your first stay among our many hotels. We are glad to hear that you were satisfied with your overall experience at the hotel and appreciate your kindness. We know there are still some things we can do better, but your praise is the best encouragement for us. We hope to continue to cooperate sincerely with you in the future. We will continue to make every effort to put your comfort and satisfaction first and not let you down! Hotel Abest Grande Kyoto Kiyomizu Front Desk Staff