Yunshanwuzhao
April 13, 2024
We booked for 7 nights, and it was strange that a mother and daughter were arranged in a king-size bed room. We asked for a twin bed room, but were downgraded without refund or breakfast. So domineering, speechless. In addition, the room was not cleaned for trash, and the used tea cups were not cleaned, because there was tea in the cups, and the guests might want to drink it. This explanation is also weird. Who wants to drink leftover tea and coffee after a day of fun? I really feel that the service is not commensurate with the high room price during the cherry blossom season. I am not satisfied with the service, and I will not book this hotel again next time.
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