Guest User
October 22, 2023
When I was in Cyprus in 1990, I went to the bar section of the Jasmine Court hotel and liked the hotel very much. I made a reservation by Trip.com. 1500 TL per night. The price was affordable. It appeared to be a sea view room. I checked into the hotel. Bellboy took my luggage to the room. The room was on the second floor and the elevators were not working. We went up the stairs. The room had a land view. I told him that my reservation was for sea view. He was a foreign employee who could not speak Turkish. He called someone on the phone, speaking a foreign language, and said, "This is your room." I took my suitcases and went to the reception. I was able to find a Turkish employee there. He said that the reservation showed a land view in the system and that they could not provide a sea view room for this price. To my utter disbelief, he told me that all sea view rooms were full. I left the hotel, saying that these were not my problems and that they should solve them with Trip.com and that my friends were waiting for me outside and that they should have solved it when I came back in the evening, leaving my suitcases there. In the meantime, I corresponded with Trip.com. They told me to get a sea view room and that they would pay the difference. When I returned in the evening, I saw that they had done nothing and could not resolve the issue. Since it was late, I went to my room and went to bed. The hotel rooms are very old, it is obvious that the bathroom towels, old carpets, old shampoos are stuffed into small tubes. The breakfast is very poor and they only serve tea with a teapot. I definitely do not recommend the hotel, its facilities and service to anyone. The hotel has only one plus. It is also close to the center of Kyrenia.
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