Sofitel Lyon Bellecour

We stayed at a double room in the Sofitel in Lyon for a total of 3 nights in the summer of 2023. The hotel is located just a few streets from the Place Bellecour which is one of the main squares in Lyon. It is also about 5 minutes away from many cafes, bistros and a large supermarket (Monop’) near Place Bellecour. The room itself was a fairly standard double room (approximately 20 square metres). The interior and furnishings of the hotel look a bit dated but they were fine and did not matter in any material way. The minibar is complimentary and it is restocked daily with bottled water (still and sparkling), fruit juice, coca cola, and dried fruits and nuts. The bed was nice and comfortable and the pillows were firm. Our only complaint was that the air conditioning was not very consistent and it would turn off in the middle of the night. It is not an issue if you are staying here in the winter but it made it difficult to sleep at night in the summer. The staff were all very nice and pleasant. The concierge was especially friendly and he helped us to store our bags and arrange for a taxi to the train station on our last day. We paid approximately EUR250 a night and we thought it was worth the price.

We were satisfied with the level and standards maintained. Looking forward to many more

Pluses: Centrally located; Rooms with view over the Rhône river; Well soundproofed and very clean rooms; 8th floor dining room with great view; Well assorted buffet breakfast; Friendly and helpful staff with special kudos to Valentin Cuq, Concierge. Minuses: Rooms in need of updating. Only one electrical outlet with no USB port; 2 out of 3 elevators out of service during our first four day stay (May 11 to 15, 2024) No soap bars available for 3 days; On our second stay (May 21 to 22) we were assigned a standard room: inside bathroom door handle fell off (promptly repaired) and air conditioning unit was not working; Hotel staff does not respond to emails nor accepted to compensate for inconvenience.