This hotel is luxurious, lavish and extremely hygienic. At check-in we were greeted by a receptionist who handed us the keys. The room was in general well-kept. Extra bed, towels and toiletries were provided on-demand. However, as soon as we stepped into the room, we were greeted with an electric blackout. What is not expected by guests at such an expensive hotel is that you have timings for the generator! Guests are paying so much money! The least we could expect is 24/7 generator backup! The intercom ceased to work, so we had to approach the reception who refused to switch on the generator even at 6 PM, which was an hour after which it was supposed to be switched on. Finally, power was restored by the generator, after we demanded it. However, hot water took time. At the restaurant, we were told that we were the only guests in the hotel for the next couple of days hence, the buffet was not available. The food at both breakfast and dinner was amazing however, the breakfast service was rather slow. The restaurant was soothing to look at with an all-white interior. Day one was full of problems. However, the second day went flawlessly with exceptional service. We ended our stay with a picture at the panoramic views offered at the premises and outside seating areas.
Outstanding
77 Reviews