Hotels Near TYTO Pagoda Mall in Lagos

It was a very nice experience. The staff were very friendly and helpful, the ambience was wonderful. The size of the room is really good for the price and the apartment was easy to locate. The internet was a bit slow at the start, but that was attended and it was great all through my stay.

We stayed for only one night and it was one night too many. The Google reviews will mainly focus on the rude or inappropriate behavior of the front desk staff. However, I did not have that experience. Blank was very cordial and assisted in showing rooms before booking. But the A/C behind them doesn't even work, so they are hot and most likely annoyed and uncomfortable by the time guests start to check in mid-afternoon. It's even worse in the evening and that entire hallway is just too hot and stifling. So people should think twice before judging rude demeanor when it's actual lack of comfort. In their shoes, you wouldn't be so jovial either. Rooms: We came for the standard room (N21K) and were also shown the Deluxe. Deluxe (N25-26K) was decent but we just opted for the standard room. That lasted 1 min after our bags were brought into the room. Four luggages made the space already too tight. So we decided to upgrade to the Deluxe. While my husband went to do that, is when I really started to notice differences. The standard room (#8) was very dimly lit and didn't have a fridge, and I remembered the Deluxe had one. The curtains block off the most atrocious view and the bathroom is the size of a public stall, including the shower. Now my husband comes back stating that she will also show us the Executive (N30K). The Executive is what most people would probably expect for a Deluxe. We finalized for the Executive. The saying is that you pay for what you get, but you don't always get what you pay for. Issue#1- The AC which goes no lower than 17C will feel like a nice mid-powered fan, not an actual air con. Issue#2- The shower doesn't drain at all and the water is dirty. The color is like light urine. We found this out at the convenient hour of 8 pm, when ready to shower. Called the front desk, who said plumbing was coming. We assumed it would be on-site staff, but it was an actual outside party, who just sent two boys to do what, we don't even know. They literally asked my husband what he wants them to do. My husband is actually telling them to get a plunger or something. They tinkered around and said that it's the plumbing of how the building was first made and there is nothing they can do now; that maybe....yes, MAYBE, they will see in the morning. Issue#3- The toilet seat is not attached to the commode. It's not even broken. You can see that it was just defective from the very beginning and they just propped it on the commode and has been used that way ever since. Can you imagine? Issue#4- No hot water....or so we thought. We kept complaining that there wasn't any hot water, but was told there is. I begged for her to come and see for herself, if she didn't believe me. Then another girl says, oh....it's probably off. Let me come turn it on. You can go to your room and it will be on in a min. Really??? But why would it be off in the first place??? So when was the last time anyone was in that room? Food: We didn't eat there, but met the se

I stayed here for a week on business. This hotel has excellent service from reception to housekeeping to room service. The room that I got was spacious and very quiet - great for a good night's sleep. The hotel has a very good spa and wellness centre. The food is high quality mainstream fare. Not particularly creative though, and no plant-based main dishes.

The following are real pictures and videos I took when I checked into the hotel that day. I checked into room 202 that day. Hotel location: Lagos is easily accessible. Hotel facilities: Take a look at the pictures for yourself, they were taken on the day of check-in. Looking at the pictures of bedding and linens, the bed is quite comfortable. Hotel decoration: see pictures for yourself. Bathroom: Dry and wet are separated. Breakfast: See the picture for yourself, it is not a buffet. Yam is a staple food in Nigeria. It is impossible to eat more than one piece even if you come from far away. The room I booked is for 2 breakfasts, so the restaurant waiters are not trained, so I don’t plan to extend my stay. Hotel front desk staff: I personally feel that they are very service-minded and quite careless during their stay. The hotel pictures match the actual room pictures.

The sound insulation is too poor. It is very uncomfortable to listen to the sound in the corridor at night. I ordered EKO GARDEN, which is the cheapest place in this hotel. The environment is very good. Many people come to vacation during Christmas, but EKO GARDEN is really not available. If you choose, you should go to the main building.

The hotel location is great, room quality and amenities are unique. Management is impeccable. Special thanks to Pius from the Rye restaurant for his attention to detail, patience and friendliness. Thank Mr Shashank for hosting me. And also a big shout out to the Human Resources team for brilliant employee welfare.