Lanzago Hotels with Wi-Fi

The night we arrived the hotel did not have hot water. The reception didn’t remind us, and when we realized that during shower, we called to the reception and no one has answered the phone. The other day we told the staff about this when we check out, the staff said the whole building didn’t have hot water but not only us, with a very impolite attitude without an apology, implying it wasn’t really an issue to not have hot water for guests. For the room, it’s dirty, dim, feels very uncomfortable. The charge per night is more than 120 usd. I won’t come back again even if it is free.