Family-friendly Hotels in Lanzhou

It was pretty good. Breakfast time was chaos with kids running everywhere, same with the swimming pool. The blind in our room was faulty and they sorted it out quickly.

I recently had the pleasure of staying at the Hilton hotel, it truly exceeded all expectations in terms of customer service and facilities. From the moment I walked through the door, I was greeted with warm smiles and attentiveness. What made my experience even more remarkable was the fact that they graciously upgraded my room without any additional charges, providing me with a breathtaking view and a sense of luxury. The hotel's facilities were exceptional, offering a diverse range of amenities such as a well-equipped fitness center, rejuvenating spa, and a stunning pool. However, what truly stood out for me was the captivating live music that filled the hotel. The talented musicians created a vibrant and unforgettable atmosphere, adding an extra touch of charm to my stay. All in all, this hotel's exceptional customer service and outstanding facilities made my experience truly unforgettable.

We stayed here as a family to end our road trip around Qinghai and Gansu. The hotel is wonderfully appointed with soft beds and really comfortable rooms. We arrived too late for dinner in so ate noodles outside at one of many nearby places. The view over the Yellow River is pretty good and the hotel breakfast is very good value. The staff deserve special praise, very helpful for the checkin with all the Covid health code requirements they were very helpful. A special mention to the concierge, Wei Keyang/ICE, the concierge on duty was extremely helpful with my last minute request to ship some awkward shaped bulky souvenirs back to Jiangsu home. I caused no end of problems which he was very happy to help with and dillgently solved, even after we had checked out and got to the airport. It is service like this that really makes the difference and is very much appreciated.

I booked this hotel because I had a train the next morning. It's right across Lanzhou train station, so perfect location for my purposes. Very nice room, everything was perfect.

I was fortunate enough to experience the unique charm of a five-star hotel, and everything here left a deep impression on me. I would like to take this opportunity to share my experience and hopefully provide some reference for those of you who are looking for your ideal accommodation. As soon as I entered the hotel, I was attracted by the spacious and bright lobby. The warm and thoughtful service of the service staff made me feel at home. The design style of the hotel is elegant and modern, and every detail reflects the respect and care for guests. In terms of dining, the hotel's restaurants and bars offer a variety of food options, from exquisite international cuisine to authentic local cuisine. I especially recommend their breakfast, which is sumptuous and exquisite and keeps you energized throughout the day. In addition, the hotel's coffee shop is also worth a try. The coffee there is rich in aroma and the environment is comfortable. In terms of accommodation, I chose a deluxe suite. The rooms are spacious and comfortable with complete facilities. The facilities in the bathroom are even more impressive. They are not only beautifully designed but also fully functional. In addition, the suites come with private terraces offering great views of the city. The service quality of the hotel is one of the highlights of my experience. Whether it is the front desk staff or the room service staff, they all display a high level of professionalism and enthusiasm. No matter what question I asked, they answered me quickly and accurately. In addition, the hotel also provides a series of additional services, such as free laundry service, 24-hour security service, etc., which added convenience and comfort to my trip. In addition to the hardware facilities, the hotel's software is also very good. The hotel's staff have undergone rigorous training to provide high-quality services. In addition, the hotel often hosts various activities and community gatherings, which makes the hotel not only a place to stay, but also a social platform. Overall, this five-star hotel left an unforgettable impression on me. Whether it is hardware facilities or software services, they all reflect their respect and care for their guests. I highly recommend this hotel to travelers looking for quality accommodation. If you are looking for a place to relax and enjoy luxury, this hotel will not disappoint you. I'm sure you'll be as impressed with every detail as I am. Finally, I would like to say that while the prices of five-star hotels may be prohibitive, if you really think about it, you will find that they are actually very worth the investment. These hotels not only provide a comfortable stay, but also provide an unforgettable experience. This not only takes care of your body, but also comforts your spirit. So, next time you are ready to travel, you might as well choose a five-star hotel and let yourself truly enjoy a luxurious trip!

I stayed in the hotel for 3 nights in a row. I booked accommodation for the National Day holiday a month in advance. The price was very affordable. Overall, I was very satisfied. Let me talk about my feelings in various aspects: First of all, the facilities and environment: the corridors and rooms are carpeted, there is no smell, and it is a star-rated hotel. The atmosphere, let’s talk about the room, there are many small details worth praising, the room is equipped with charging cables, exquisite afternoon tea, the bathroom is equipped with disposable slipper mats, disposable toilet mats, laundry detergent, especially the pillows, the core seems to be I like the buckwheat pillow very much. I suggest adding a concealed clothesline and a small refrigerator that can be cooler. Secondly, the service: the front desk was greeted by a beautiful sister Zhang Ying. She added WeChat at that time and sent many tips about Lanzhou food, tourism, and transportation. During this period, she also helped me solve a lot of express delivery, breakfast and other aspects. Questions, and no matter when I send a message to WeChat, Zhang Ying will reply in a timely manner, very professional! There is also the sister who cleans the room. She has cleaned the room in a timely manner in the past three days, opened the windows for ventilation, and added water... and the security guard at the hotel entrance, who always answered my questions patiently. In short, everyone working in the hotel The staff are very friendly and very welcoming. Finally, there is transportation. I personally think it is very convenient. It takes 10 minutes to walk to the very famous Zhengning Road Night Market, 10 minutes to walk to Zhangye Road Night Market, and 10 minutes to walk to the Yellow River. You can eat and drink Gamazi Pork while walking. Skewers, Fangha milk tea, Ma Laotai stuffed skin, hand-picked, Masan potato slices... anyway, the delicious food is all around. If you are tired, it only costs more than 10 yuan to take a taxi back to the hotel. Personally, I think it is more convenient to ride a bicycle. In short, the hotel is located Very convenient. The above comments are just my personal opinions. I hope it will be helpful to those who see this comment!

The room is large, the facilities are new, and the transportation is convenient. Although it is in a downtown area, it is very quiet when the windows are closed. The breakfast options are pretty basic, but for the price it's still okay. There is a smell of smoke in the corridors and rooms, so I hope other guests will pay attention.

Very good, directly upgraded the executive floor, the room is large, elegant and generous. If there is any problem, the hotel will assist in solving it as soon as possible. There is no push or reluctance, and it feels at home. In addition, there are robots that are very convenient for food delivery. By the way, the scenery outside the window is very good, overlooking the mountains, I feel very comfortable.

The 42nd floor of the hotel has a beautiful view, complete smart facilities throughout the house, high-grade daily necessities, unlimited drinks in the refrigerator, no charges, comfortable bedding, and I tried Atour's sleep pillow, which is great! Due to the flight delay, the guy at the front desk provided free late check-out, a thumbs up! 👍It’s convenient and quick to go to any scenic spot, a must-stay when you come to Lanzhou!