Guest User
May 7, 2024
It is a surprise in the new area. It is said to be a five-star hotel but there is basically no service. The front desk staff did not know anything about it and asked me to check it on my mobile phone. I stayed for two days in a row and did not clean the room. I told the front desk twice and I was exhausted after a day of playing. I found that it was still not cleaned, the linens were not changed, and the beds were not made flat. I called the manager, but no one showed up. The waiter reluctantly tidied it up and was unable to complain! The facilities in the room are old, the sliding door is not tightly closed, and the curtains cannot be fully closed, allowing light to come in very early in the morning. The breakfast buffet is gone at a little after nine o'clock. It's too close to the airport. There is one bus every few minutes and it's very noisy. Worst experience in a five-star hotel! Everyone must avoid lightning!
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